BT 2000 User Manual
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BT 2000 User Manual

Multifunctional, plain paper fax machine with internet and e-mail capability
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BT eF@x 2000

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Summary of Contents for BT 2000

  • Page 1 BT eF@x 2000...

  • Page 4: At A Glance

    At a glance Lets you send a fax at a pre-set time, p37. Used to print faxes received into the memory, p25. Lets you send a confidential fax to a personal mailbox, p41. Lets you initiate a relay fax when communicating with compatible machines, p44.
  • Page 5 8.5" PHOTO EX FINE FINE Selects option from the menu. Also lets you set the resolution, p21. Displays option from the menu. Also lets you set the contrast, p21. Sets the reception mode. Inserts a ‘wait for dial tone’ pause when storing numbers. Also inserts a ‘+’...
  • Page 6 Holds up to 30 pages of received faxes or copied documents. Holds original documents to be faxed or copied. Adjust to the width of the document to keep pages straight. Lets you load a different type of paper than that in the paper tray. Holds up to 100 sheets of A4 paper.
  • Page 7 Lets you connect a telephone, or answering machine.

  • Page 8: Key Features

    • Retrieve web pages from Internet sites as faxes. A Fax2Net registration document is included with your eF@x 2000, for quick set up of your Fax2Net service. You can pay as you go or set up an account. When connected to a computer, you can use your eF@x 2000 to: •...

  • Page 9: Table Of Contents

    In this guide At a glance Introduction Setting up Connecting to a PC Using your eF@x 2000 Additional features Using the Fax2Net service Optional settings General information Help Index...

  • Page 10: Introduction

    Introduction When you unpack your eF@x 2000 you should have: Paper Tray/Received Document Tray Document Tray Document Stacker Toner Cartridge Mains power cable with 3-pin plug fitted with 5A fuse Printer cable Telephone line cord CD containing PC software and manuals...

  • Page 11: Safety Information

    Safety information Your eF@x 2000 has been designed to give you years of safe, reliable performance. Never put foreign bodies into the fax machine. Their accidental contact with powered parts may cause a fire or electric shocks. Disconnect the machine before you clean it. Do not use liquid or aerosol cleaners to clean the machine.
  • Page 12 – induce vomiting and seek medical attention. If the person is unconscious, never attempt to induce vomiting or give anything by mouth. – take the person into the open for fresh air. Seek medical attention. – flush eyes with large quantities of cool, not cold, water for a minimum of 15 minutes keeping eyelids open with fingers.

  • Page 13: Setting Up

    Setting up Situate your machine close enough to both telephone and mains power sockets so that the cables will reach. Make sure the surface is stable and flat. Insert the tabs of the Paper Tray into the slots at the rear of the machine.
  • Page 14 Pull the control panel up and forward. Do not expose the toner cartridge and image drum units to light for more than 5 minutes. Never expose the green drum (inside the image drum unit) to direct sunlight. Always hold the image drum unit by the ends. Never touch the surface of the green drum inside the image drum unit.
  • Page 15 Handle toner cartridge carefully. Avoid spilling toner onto your clothing or other materials. See ‘Safety Information’ on page 8) Remove toner cartridge from packaging and gently shake it from side to side in order to distribute the toner evenly. Now carefully peel the white plastic tape from the bottom of the cartridge.
  • Page 16 Your machine is now in standby, ready to send and receive faxes. If you want to connect an answering machine you must set the reception mode of your eF@x 2000 to TAD/FAX AUTO SW MODE in order for the answering machine to work. See page 22.
  • Page 17 The Paper Tray can hold up to 100 sheets of standard weight (80gsm) paper. Your eF@x 2000 automatically reduces the size of incoming documents so that they can fit onto A4 paper. Fan the paper to separate the sheets. Insert the paper into the Paper Tray.
  • Page 18 DIAL PREFIX. This is shown below. If, when dialling outside numbers, you find that your eF@X 2000 dials the prefix but not the rest of the number, you should switch off Dial Tone Detection. To do this, please contact the Helpline on repeatedly until the and then clears.
  • Page 19 If you enter the dial prefix then eF@x 2000 will always insert a pause after any number starting with this prefix. Press Press . Display shows Press . Display shows Press until the display shows Press until the display shows...

  • Page 20: Connecting To A Pc

    • Send fax messages directly from your PC. • Receive and store fax messages directly onto your PC. • Scan pages from your eF@x 2000 into your PC. • Carry out Optical Character Recognition (OCR) on documents. This allows you to convert scanned pages (or faxes received to your PC) into ‘text’...
  • Page 21 Register the software by visiting www.caere.com or by calling free on Alternatively, you can register by: Completing and faxing the registration form included in the eF@x 2000 packaging. Load the completed form face down in the document tray. Enter the fax number provided on the registration form (along with a prefix, if necessary, to get an outside line).
  • Page 22 Your PC Software CD ROM contains copies of four user guides. These are: - • The BT eF@x 2000 user guide (the guide you are reading). • The JetSuite Pro software user guide. • The Fine Reader OCR user guide.
  • Page 23 Do not attempt to send a second fax via your eF@x 2000 software while a current fax is already in progress as this may disconnect the current fax. Depending on your software application, DOS printing may not be possible in Windows NT4.0...

  • Page 24: Using Your Ef@X 2000

    Using your eF@x 2000 Dimensions: • width 148mm – 216mm • length 128mm – 356mm Thickness: • 50-105gsm You can load up to 20 sheets of 80gsm paper or up to 15 sheets of heavier paper Very heavy sheets of paper can be loaded one at a time, manually.
  • Page 25 If you answer a call on another telephone connected to the same line (but not connected to your eF@x 2000 TAD socket), you can enter a 2-digit code to tell your machine to receive an incoming fax. See ‘Remote Receive’, page 61.
  • Page 26 Insert the document to be faxed face down into the document feeder tray. Display shows Dial the number. If you make a mistake press to go back and re-enter the number. Press to dial and send the fax. Insert the document to be faxed face down into the document feeder tray.
  • Page 27 Press to call the number. If you have an alternate number programmed for the person you are calling then, if the first attempt fails, your eF@x 2000 will automatically try the alternate number at the next attempt. to return to...
  • Page 28 ‘Paper Jams’, page 72. Faxes are normally printed out on reception. If your eF@x 2000 has been set to memory reception mode (MEM) (see page 22), or there is no paper in the paper tray, faxes are received into the memory.
  • Page 29 • Dialling and transmitting settings for documents loaded into the document feeder are lost. Your eF@x 2000 will print a report informing you of a power failure. The report will show details of the faxes (incoming and outgoing) that you have lost and which may need to be resent.
  • Page 30 You can: • Continue to receive faxes (providing your machine is set to memory reception mode). You can: Continue to receive faxes providing enough memory is free. When the report is printed, the fax will be printed. Continue to load documents into the memory providing enough memory is free.
  • Page 31 A voice request is indicated by a warbling tone from your eF@x 2000. If you do not respond within 6 seconds, the request is cancelled. You must have a phone attached to your eF@x 2000 so that you can speak to the caller.
  • Page 32 Press the space. Press the hyphen. If you have set your eF@x 2000 to Pulse dialling, you can change to Tone dialling by pressing the / If you make a mistake when entering a name or number, move the cursor back to...
  • Page 33 Names can be up to 15 characters long and numbers up to 32 digits. Pressing a one touch button when in standby will display the name stored. Press Press Display shows Press the button you want. If you have registered with Fax2Net and programmed your details into the machine, when you select a one touch button the display will show Press...
  • Page 34 Your eF@x 2000 can hold up to 70 names and numbers in the Auto Dial directory. Each entry can hold up to 32 digits and 15 characters. Press Press Press Enter the 2 digit number between 01-70 under which you want to store the entry.

  • Page 35: Additional Features

    Additional features When you have stored One Touch and Auto Dial entries you can set these numbers into groups. This enables you to send one fax to a pre-set group of destinations in a single operation. You can set up to 5 groups sending to a total of 80 numbers.
  • Page 36 Press Press Display shows Press . Display shows Enter the group number you want Display shows the group number and Press to scroll through the entries in the group. Load the document. Press Press Enter the number of the Group you want. You can add a second group by pressing next group number you want.
  • Page 37 If you don’t want to send to the whole group you can delete entries if required. Note that this does not delete them permanently from the group, but only for the fax being sent. Load the document. Press Press Enter the number of the Group you want. Press .
  • Page 38 Load the document. Select the destinations. This can include groups (see page 32) as well as individual numbers. To select a group: Press Press Enter the number of the Group you want. You can add a another group by pressing within 3 seconds and then next group number you want.
  • Page 39 Load the document. Select the destinations using the keypad, One-Touch buttons and Auto Dial entries. This can include groups (see page 33) as well as individual numbers. Press Display shows Press . Display shows Press . Display shows Enter the number you want to add using One touch, Autodial or the keypad.
  • Page 40 Display shows Press to begin. You can set your eF@x 2000 to send a fax at a specific time. For instance, this lets you take advantage of cheaper dialling rates or to allow for different time zones.
  • Page 41 Press . Display shows Enter the time: Use the keypad to enter the time you want the fax to be sent. Use the 24 hour clock, e.g. = 8.00 am, = 7.30 pm. Press . Display shows Enter the location: Use a ONE TOUCH number, an AUTO DIAL number or a manually entered number (using the keypad).
  • Page 42 Load the document. Press Press . Display shows and the current date. If you want to send the fax today: Press . Display shows If you want to send the fax another day: Press . Display shows Use the keypad to enter the date you want the fax to be sent –...
  • Page 43 Load the document. Press Press . Display shows and the current date. Enter the day and time you want the fax to be sent then the fax destination numbers as shown above in ‘To send a delayed fax to multiple destinations’. When you have entered all the numbers: Press again.
  • Page 44 When sending a confidential fax, you must know the mailbox number or sub-address of the person you are sending to. This feature works only with compatible fax machines. These are: eF@x 2000, OKIFAX 4500, 5200, 5400, 5500, 5650, 5700 and 5900. Load the document. Press...
  • Page 45 Your eF@x 2000 allows up to 8 individual mailboxes. Press Press Press 5. Display shows Press Display shows Enter the mailbox number you want between and . Press Display shows Press until the display shows If you cannot display the mailbox number you have selected already contains a message.
  • Page 46 Press Press Press . Display shows Press Display shows Enter the mailbox number you want between and . Press Display shows Press until the display shows If the display shows mailbox already holds a confidential message. Please select another mailbox. Press Display shows Press...
  • Page 47 For this feature to work, your eF@x 2000 your machine’s phone number must be stored in the AUTO DIAL directory as number 70.
  • Page 48 Polling lets you call another fax machine which then sends you a fax automatically. It also enables another fax machine to call your eF@x 2000 and request a document that you have set ready to be received. This is often also known as ‘faxback’.
  • Page 49 When you know that another fax machine has a document ready for polling, you can set your eF@x 2000 to receive the document. Press Press Display shows Press . Display shows Enter the number of the machine you are calling.
  • Page 50 Load the document. Press Press Display shows Press Display shows Enter the mailbox number you want between Press to confirm. The document is scanned into the memory. Display shows If display shows is being used as a confidential mailbox. Select another mailbox.
  • Page 51 Enter the number of the machine you are calling. Press to begin polling. Your eF@x 2000 lets you print out a range of reports that tell you the current settings, operations and functions of your machine. A configuration report shows the current settings on your machine.
  • Page 52 (except One Touch settings which appear under the Telephone Directory). • The name and number you have set for your eF@x 2000. • The dial settings. Provides details about the last fax sent to, or polled from, a single destination, including: •...
  • Page 53 • Reception result. • Service codes. Each time you set a fax to be sent to multiple destinations, your eF@x 2000 ask if you want a report to confirm the list of other destinations. Details include: • List of the One Touch or Auto Dial entries used.

  • Page 55: Using The Fax2Net Service

    After registering, you receive 45 minutes of free e-mail and international faxing. (Valid for one month). With your eF@x 2000 you will have received a Fax2Net registration form (a copy is shown below). Fill out the form and fax to the number shown.
  • Page 56 (see ‘To set your eF@ax 2000 for Fax2Net dialling’). You cannot enter e-mail and web page addresses from a PC. You must use the eF@x 2000 keypad. Press Press Press the you want to store the address.
  • Page 57 Press until the display shows Press . Display shows Enter the e-mail address you want. For example to enter the name JOHN: Press the button until the display shows Press the button until the display shows Press the button until the display shows Press the button until the display shows Press...
  • Page 58 You can scroll through the One Touch and Auto Dial directories to look for free locations. Press Press Press . Display shows and the first free entry. Press to scroll through the one touch and auto dial directories. You can only scroll through the free locations while the display shows You can store Web addresses (URLs) of up to 64 characters.
  • Page 59 Web address you want. Press to begin dialling. Your eF@x 2000 sends the request to the Fax2Net service and then hangs up. Fax2Net then calls back to deliver the page that you have requested. Load the document as normal in the document feeder tray.
  • Page 60 Monday – Friday. You cannot use the Fax2Net service if you have set Restricted access, see page 64. When you are using Fax2Net, your eF@x 2000 reports will additionally show the following details. Will include: • Fax2Net server telephone number •...
  • Page 61 You will then be kept up to date with any further changes automatically for as long as you remain a Fax2Net account holder. Current charges can be obtained from the following web pages: http://www.fax2net.com/rates/IPfax/uk_rates.html http://www.fax2net.com/rates/service_rates/bt/uk _ok_services.html Billing is in 6 second increments with a 30 second minimum.

  • Page 62: Optional Settings

    Optional settings You can change the settings on your eF@x 2000 to suit your personal preferences. Press Press Display shows Press Display shows Enter the 2-digit number of the function you want to change. Display shows the name of the function.
  • Page 63 If your machine is set to Telephone/Fax mode, the recommended setting is 1 ring. Distinctive ringing is a service offered by BT and other networks that allows you to have two telephone numbers on the same line, each with its own distinctive ring.
  • Page 64 This allows an engineer to dial and service your machine via the telephone line. Original setting = OFF. When your eF@x 2000 is set to receive in PC Receive Mode and your MFP software is set to receive fax messages, all incoming calls are transferred directly to your PC.
  • Page 65 If the memory when storing pages, the display shows before changing to If you press Scanning stops and the display shows . Now press and remove the remaining pages from the document feeder. Any pages of the document scanned into the memory are deleted.
  • Page 66 Press to confirm. Press standby. If your eF@x 2000 does not detect the ring pattern, the display shows If this happens, repeat these steps. When you have your machine set to receive faxes to memory (select MEM RECEIVE MODE using the...
  • Page 67 – this is a 2-digit code and then a 4-digit password. Users just enter the appropriate 4-digit password in order to use your eF@x 2000. The user function set to On. When restricted access is switched On, you will not be able to use the Fax2Net service.
  • Page 68 Press Press Display shows Enter . WXYZ Display shows Press Display shows Enter the 2-digit code between 01-24. Display changes to Enter a 4-digit password. Press to confirm. Display shows If required, you can now create another department and password. Press standby.
  • Page 69 Your options are: Lets you switch between tone and pulse dialling. Original setting = MF (Tone dialling) Switch On if connecting your eF@x 2000 to a switchboard. This enables your machine to automatically dial a prefix number in order to get an...
  • Page 70 There are further options which can be changed with the assistance of the Helpdesk These are: You can set how many times your eF@x 2000 automatically tries to redial a number which is busy or does not answer. Original setting = 5.
  • Page 71 If you are having trouble getting through to a number because of line problems you can try turning Echo Protection on or lowering the transmission speed for that individual button. Press Press Display shows Press Display shows Enter Display shows Press the button you want.

  • Page 72: General Information

    General information Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the eF@x 2000, or any component thereof, which is identified as faulty or below standard, or as a result of inferior workmanship or materials.
  • Page 73 Technical specification...

  • Page 74: Help

    Help...
  • Page 75 If a document gets jammed, your eF@x 2000 beeps and the display shows an error message. If the paper appears to be positioned correctly in the document feeder tray, press the does not clear the jam the paper is stuck inside the machine.
  • Page 76 It is important that you do not use any toner other than that specifically intended for use in the eF@x 2000. Using the wrong toner may damage your machine and invalidate your guarantee. Be careful when handling the toner cartridge. See Safety information, page 8.
  • Page 77 Pull the grey lever on the old toner cartridge towards the front of the machine. Lift the old toner cartridge out of the image drum unit. Dispose of it in the plastic bag that your new cartridge came in. Remove the new toner cartridge from its package and gently shake it from side to side.
  • Page 78 It is important that you do not use any toner other than that specifically intended for use in the eF@x 2000. Using the wrong toner may damage your machine and invalidate your guarantee. Never expose the image drum unit to light for more than 5 minutes.
  • Page 79 Pull the control panel up and forward. Remove the old image drum unit (with its toner cartridge), wrap it in the packaging from the new image drum unit and dispose of safely. Remove the protective sheet from your new image drum unit. Insert the new unit into your machine.
  • Page 80 Check mains power cable is connected properly and that the power is switched on. Switch your eF@x 2000 off, wait 10 seconds then turn it on again. Check that the paper is loaded correctly. Check for a paper jam in the machine.
  • Page 81 This alarm can indicate a number of different problems. You may be trying to communicate with an incompatible machine (your eF@x can only communicate with ITU-T Group 3 machines). The other machine may not be able to perform the function you want, such as polling or confidential messages.
  • Page 82 The original may be wider or longer than the paper you have loaded into your paper tray and your eF@x 2000 has automatically reduced the width or length to fit on your paper. Try pressing the button. Your machine returns to standby mode enabling you to talk.

  • Page 83: Index

    Index ctivity report Answering machine Answering mode Auto dial directory dial store chain dialling ar outgoing calls Buzzer volume all sign Confidential faxing and mail boxes change password create mailbox delete mailbox receive and print send Confidential polling cancel create mailbox poll from another mailbox print document stored in mailbox set fax for polling...
  • Page 84 one-touch Distinctive ringing Drum unit replacement Dual access -mails find free directory spaces receive send store address confidential faxing confidential polling delayed send delete from memory without printing dial using handset dial/send group send header international multiple destinations polling print from memory receive into memory receive to your PC receiving...
  • Page 85 print list of numbers send view, edit, delete numbers ne touch buttons delete dial search store One touch dial settings aper trays Paper size acrobat reader connecting installing software online help printing user guides receiving faxes registering software system requirements Polling cancel confidential...
  • Page 86 Stop Switchboard echnical specification Telephone – connecting Telephone line cord Time and day Toner cartridge installation replacement ser function settings buzzer volume closed network confirmation reports continuous tone distinctive ring ECM function error report image in MCF incoming ring instant dialling mem full save memory feeder monitor volume...
  • Page 87 Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2000. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000.

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Ef@x 2000

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