BT IMAGE 370 User Manual
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BT IMAGE 370 User Manual

BT IMAGE 370 User Manual

Combined fax, copier, telephone and answering machine
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Image 370 combined fax, copier,
telephone and answering machine
User guide
START
FAX
RECEIVE
STOP
SET UP
BACK
MODE
1
2
3
4
5
6
P
R
DIRECTORY
7
REDIAL
8
9
0
ANSWER
MEMO
DELETE
PLAY l l
PUSH
TO
OPEN
Image 370
Combined Fax Copier & Telephone
1
2
3
4
5
6
7
8
Call Return
Call Divert
9
10
.
I
I

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Summary of Contents for BT IMAGE 370

  • Page 1 PUSH OPEN Image 370 Combined Fax Copier & Telephone START RECEIVE STOP SET UP BACK MODE DIRECTORY REDIAL Call Return Call Divert ANSWER MEMO DELETE PLAY l l Image 370 combined fax, copier, telephone and answering machine User guide...

  • Page 2: Control Panels

    Press to stop faxing or copying. STOP Also takes you back to standby Sometimes referred to as the mode during programming. “HOOK” button. Please open this page for a further ‘at a glance’ guide to your Image 370 fax machine.
  • Page 3 Answering machine controls PUSH OPEN START RECEIVE STOP BACK SET UP MODE Answering DIRECTORY REDIAL machine Call Divert Call Return controls ANSWER MEMO DELETE PLAY l l Answer button - switches the In-built microphone for ANSWER answering machine on and off. hands-free conversation.
  • Page 4 Display Displays receive mode, time and number of PUSH OPEN voice messages Image 370 received/stored. Combined Fax Copier & Telephone START During use displays Keypad RECEIVE STOP SET UP BACK...

  • Page 5: Table Of Contents

    Additional features Help Technical specification Technical information Index Customer Helpline If you have problems with your Image 370, call the BT Helpline on fone 0800 Free 854 726 Hints and tips boxes In this user guide we’ve included helpful tips and...

  • Page 6: Introduction

    Introduction Introduction Your Image 370 fax machine is designed for ease of use and made to the high standards set by BT We thank you for choosing a BT product and Customer Helpline expect that you will have many years of...

  • Page 7: Setting Up

    Setting up Setting up Follow these steps to get your Image 370 up and running and ready to use Check that your Image 370 is complete. Electrical storm warning When you unpack you must have: We advise you to disconnect your Image 370 during electrical storms as it may be damaged.
  • Page 8 Pull the front panel open as shown below. • documents and must therefore be inserted into Opening the front panel will reveal the • your Image 370 before you can receive or copy document scanner unit. documents. A 20m starter print ribbon is included with your Document...
  • Page 9 Setting up Open the document scanner unit by pulling The end of the front roll into which the cog • it forward as shown below. must be inserted has a single groove cut into it. This ensures that the cog is positioned correctly and prevents it from slipping once inside the roll.
  • Page 10 Setting up Insert the fully assembled print ribbon into • Make sure that the cog on the print ribbon is to the print ribbon compartment, inside the your left as you look at the machine. base unit, as shown below. Lower the front roll into the lower •...
  • Page 11 If you do not have a phone socket, call Handset fone 0800 and ask for a BT Free 800 150 base unit engineer to come and fit the correct socket.

  • Page 12: Load The Paper

    5 Plug the power supply cable Your Image 370 prints onto plain paper. into the main unit Your Image 370 will hold up to 50 sheets of The power socket is located on the back of (80gsm) A4 paper (210 x 297mm).
  • Page 13 ID name, number and call back Using the keypad enter your name. You can • number,your Image 370 will revert to standby enter a name of up to 20 characters. mode and the changes will not be saved.
  • Page 14 Should you have problems with your machine, call the - your sender ID is printed at the top of INSIDE Image 370 Helpline on 0800 854726. Calls are charged at the local rate. the page inside the image area. This is your Image 370’s default setting, unless you want to...
  • Page 15 If the other Press the button three times to return • STOP party does not respond, your Image 370 will to standby mode. instruct the other fax machine to print out your call back number along with a message Use the button to move forward through requesting a telephone call.

  • Page 16: Setting The Date And Time

    The display shows the time when your Image following order: DayDay/MonthMonth/ 370 is in standby mode. Your Image 370 can YearYear HourHour:MinuteMinute using the also print the date and time at the top of each 24-hour clock for the time.

  • Page 17: Setting The Dial Mode

    This will ensure that calls can still be it may need to be set to made during power failure. PULSE SET UP During use your Image 370 may tinkle bells in other telephones sharing the same line. This is Press the button display shows •...

  • Page 18: Setting The Receive Mode

    HANDSET • call manually. If the handset is not lifted before MANUAL the ringing stops your Image 370 will assume it AUTOFAX is a fax call and prepare to receive a fax. TEL/FAX To adjust the ring time see page 37.

  • Page 19: Using The Answering Machine

    Callers will not be able to leave messages. answering machine is switched on. OGM #2 may be something like this: "Hello, I'm Your Image 370 can record up to 15 minutes of not here at present and I'm sorry but my answer messages. (Includes your outgoing messages.) machine is full.
  • Page 20 When the number you want is displayed • press the button, display shows Your Image 370 will not allow you to record an and the message is PLAYING OGM #X outgoing message longer than 20 seconds. After replayed through the in-built speaker.

  • Page 21: Incoming Messages

    When playing back messages the oldest message will always be played first. ANSWER If your Image 370 is set to ANS/FAX the Messages can be played back in any receive mode. answering machine is ON. When the answering machine is on the LED in the button will be lit.
  • Page 22 15 minutes. To make efficient Press the button whilst a message • DELETE use of this time your Image 370 is pre-set to is playing or whilst the display shows limit the individual message recording time to just after the message. The DELETE NEXT 1 minute.
  • Page 23 A personal memo can be recorded using your This facility (pre-set to ) allows you to Image 370’s handset and left as a message for listen, via the in-built speaker, to messages as another user. they are being recorded. If during the message you decide to take the call, lift the handset and Memos can be recorded in any receive mode.
  • Page 24 This is useful if you are on holiday or your answering machine. For example: if you away on business and you want to listen to your set the ring response to 6 rings your Image 370 messages. will answer the first incoming call it receives The remote access facility requires that you after the 6th ring.
  • Page 25 Image 370’s answering machine must be switched on. Press the button to play your messages. • If you have left your Image 370 in manual mode, Press the button to skip back to the start • you can switch it on remotely by calling from of the previous message.

  • Page 26: Using The Telephone

    REDIAL To make a call using hands free Your Image 370 has an inbuilt microphone and Any number shown in the display will be speaker to enable you to make calls without automatically dialled if the button is pressed.

  • Page 27: Setting The Speaker Volume

    Using the telephone Setting the speaker volume One-touch names and numbers Your Image 370 has an in-built speaker for use You can store a name, fax and phone number when using the hands free facility. under each of the 10 One-Touch buttons.
  • Page 28 Press the one touch button under which the • If you pause for more than 30 seconds when entry you want to edit is stored, display entering your names and numbers your Image 370 shows followed by the name. EDIT ENTRY will revert to standby mode.
  • Page 29 When dialling One-Touch numbers, if a ONE-TOUCH memory document has already been inserted into on the label. Slide out the document feeder your Image 370 will the plastic cover and automatically select stored fax numbers. the memory label and If no document has been inserted, your Image write in the names 370 will dial stored telephone numbers only.

  • Page 30: Directory Names And Numbers

    You can enter a number of up to 32 digits into You can enter a name of up to 20 characters into your Image 370’s one touch memory. your Image 370’s directory. Use the keypad to enter a fax number.
  • Page 31 If a number is the document feeder your Image 370 will displayed that number will be dialled. automatically dial stored fax numbers. If no document has been inserted, your Image 370 will dial stored telephone numbers only.
  • Page 32 Press the buttons until the display • If you pause for more than one minute when shows DELETE ENTRIES? editing names and numbers your Image 370 will Press the button; display shows • revert to standby mode. SELECT ENTRY Use the keypad and the buttons to •...

  • Page 33: Using The Fax Machine

    Using the fax machine Using the fax machine Your Image 370 fax lets you set the functions to To load documents for faxing You can load up to 5 pages at a time, face suit the way you work. The most commonly •...
  • Page 34 Using the fax machine To send a fax To redial the last number You have a choice of ways to dial a fax number. Your Image 370 will redial a fax number for you. Normal dialling Load the document. REDIAL •...
  • Page 35 When a call is received, your Image 370 your START Image 370 will answer after the set number of rings and will play your outgoing message ). If the call is a fax call your Image 370 OGM 1 will switch to fax mode after the has been Place the document to be copied face down •...
  • Page 36 Using the fax machine To delay a fax If no document has been inserted into the This allows you to transmit a fax automatically Automatic Document Feeder, or it is removed at a pre-set time within the next 24 hours. This before sending, the display shows INSERT can be useful if you want to send a fax abroad DOCUMENT.

  • Page 37: Additional Features

    Additional features Additional features Your Image 370 has a range of extra features which you can set to suit the way you work Resolution To change the resolution for individual faxes You can choose different resolution settings to ensure improved quality when sending or SET UP copying a document.
  • Page 38 Additional features Press the buttons until the display Contrast • shows FAX FUNCTIONS You can choose different contrast settings to Press the button; display shows • ensure best quality when sending or copying ACTIVITY REPORT a document. Press the buttons until the display •...
  • Page 39 Setting the line monitor Press the buttons until the display • shows SET CONTRAST Your Image 370 can be set to allow you to Press the button; display shows • NORMAL monitor the progress of a fax call. You can now use the...
  • Page 40 Polling Press the button the document is • scanned and stored in memory; display This allows your Image 370 to retrieve a shows POLLING SET document from another fax machine or another fax machine to retrieve a document For polling to be successful the calling machine from your Image 370.
  • Page 41 Additional features Using FAXBACK Press ; display shows • 001 ENTER FAX NO Using the keypad enter the number you wish button allows easy access to FAXBACK • to poll. polling receive when passwords are not (RX) being used. Press to confirm the number;...
  • Page 42 In this mode faxes are printed full size but if a When the setting you require is shown in the • fax is larger than A4, your Image 370 will ‘cut’ display, press the button to confirm the off and not print the excess image area.
  • Page 43 Example shown below. a list of functions. To print a list of settings SET UP This will give you a list of your Image 370’s user Press the button display shows setable functions and their current settings.
  • Page 44 Additional features To switch off auto-activity report To set individual transmission report Your Image 370 is pre-set to automatically print Your Image 370 is pre-set to automatically print an activity report after every 40 transactions. out a report if a fax transaction fails.
  • Page 45 Additional features To manually request individual reports To print a list names and numbers stored in If your Image 370 is not set to automatically your Image 370’s telephone directory print a confirmation report after every transaction you can request a report as SET UP required.

  • Page 46: Setting The Ring Response

    Time Saver facility will come into operation Use the keypad to change the ring response. • (see page 24). Your Image 370 can be set to ring between 1 and Use the keypad to change the ring response. 9 times before answering a call. •...
  • Page 47 • checks whether the incoming call is a fax call RINGS FAX or voice call. If it is a voice call, your Image 370 Press the button until the display • will ring and the display will show...
  • Page 48 The names in the group must be try changing it to 3 seconds. If your Image 370 names that you have already stored in the switches to fax in error during a voice call try Directory or One-Touch memories.
  • Page 49 Additional features Repeat this procedure until you have stored required names. Press the button • STOP all the names you want in the group and then twice to return to standby. press the button to finish, display returns If you selected , display •...
  • Page 50 - see ‘Setting Using Broadcast, documents are first stored in up a group’ page 48 - at the date and time set. the Image 370's memory. You can program as If you select the display shows •...
  • Page 51 Additional features To set up multiple broadcasts Managing a broadcast file After you have set up your first broadcast you If you have a document stored ready for can set up further broadcasts, to send other broadcasting you can print out a copy, print a documents to other destinations, before the list of the numbers to which it is to be sent previous broadcast(s) has been sent.

  • Page 52: Setting The Distinctive Ring

    Your Press the button to return to standby. • STOP Image 370 can be set to respond only to the If you select a copy of the stored • PRINT FILE distinctive ring.
  • Page 53 If you answer a call on an extension telephone, requesting a telephone call. on the same line as your Image 370, and find it is a fax call, you can switch your Image 370 into See page 27 for storing your call back number.
  • Page 54 Additional features Using BT Select Services Charges Your Image 370 has the BT Select Services, You pay for the second part of the call only (ie pre-programmed from your number to the number you have Call Return Call Diversion into it ’s memory: diverted the call to).

  • Page 55: Help

    Help Help If you have any problems using your Image 370, this section will give you the most common solutions. Document and paper jams Once the front panel is open take care not to touch the optical scanner as this can result in poor quality outgoing faxes and copies.
  • Page 56 Remove all loose sheets of paper from the paper Close the document scanner unit and close • holder. the front panel. PUSH OPEN Open your Image 370 by pressing the • PUSH button on the front of the main unit. TO OPEN...
  • Page 57 Help Pull the front panel open as shown below. Open the document scanner unit by pulling • • Opening the front panel will reveal the it forward as shown below. • document scanner unit. Pull open the paper feed cover and remove •...
  • Page 58 Help Remove the hook from its housing and use • To insert the new print ribbon it to remove the old print ribbon by hooking Remove the print ribbon from its packaging • it under the cog ( ) and lifting it up ( and insert the cog and the spigot from your Lift out the front roll.
  • Page 59 Help The end of the front roll into which the spigot Place the end of the back roll over the spring • must be inserted has two grooves cut into it. loaded green spindle inside the print ribbon Insert the spigot right up to the shoulder, compartment (see below).
  • Page 60 Help Make sure that the ribbon is unrolling from • Make sure that the cog on the print ribbon is to the top of the back roll ( ) onto the back of the left as you look at the machine. the front roll ( Lower the front roll into the lower •...
  • Page 61 VDU Screen Wipe or cloth dampened with a specific glass-cleaning product. Dry the glass carefully. Do not pour or spray cleaning product onto the glass. Take care not to scratch the glass. Close your Image 370. •...

  • Page 62: Fax Error Codes

    Help Receiving Fax error codes If a fax transmission or reception fails the Error code Meaning reason for failure is logged as an error code and Failure during call set-up negotiations will be shown on problem reports and activity prior to receiving first page. reports.

  • Page 63: Technical Specification

    Technical specification Technical specification High speed, portable, desktop transceiver. 1 Type Contact image sensor. 2 Scanning system 3 Printing system Thermal print head via transfer ribbon. 60m ribbon will print approximately 160 A4 sheets. 4 Print ribbon capacity 9600/ 7200/ 4800/ 2400 bps with automatic fallback and 5 Transmission speed error correction.
  • Page 64 Technical specification Image 370’s document Standard Slerexe letter. memory will hold up to 40 pages of this letter at A4 size at normal resolution. Finer resolutions and more detailed documents use more memory.

  • Page 65: Technical Information

    Technical information Choosing a position You may connect it Your Image 370 should be kept clear of dust, moisture, high To direct exchange lines. temperature and vibration and should not be exposed to direct To extensions with new plug and socket arrangements provided sunlight.
  • Page 66 Technical information Image 370 has a REN of 1. Any telephone provided by BT may be Safety warning assumed to have a REN of 1 unless otherwise stated on the base. Interconnection circuits should be such that the equipment Even where the number of telephones has been limited, there is continues to comply with the requirements of 4.2 of EN 41003 for...

  • Page 67: Index

    Index Index Activity report (print out) Directory Additional features Deleting Answering machine Dialling On/Off Editing Answering machine connection Entering a pause Answering machine controls Names and numbers Answering ring response Print out At a glance Storing Auto-activity report Distinctive ring Broadcasting Document jam Managing a file...
  • Page 68 Index Incoming messages Recall buttons deleting Receiving a fax playback Receive mode Line monitor Ans/fax Memos Autofax Message indicator Manual One-touch names and numbers Tel/fax Deleting Recording paper Dialling Editing Loading Entering a pause Recording time Memory label Redial 18, 26 Storing Remote access Optical scanner (cleaning)
  • Page 69 Index Standard Slerexe letter Technical information Technical specification Telephone Making a call Redial Telephone line cord Time Time saver Transmission Transmission report (print out) Telephone Tone 48, 52 Volume (in-built speaker)
  • Page 70 Offices in Europe, North America, CE compliant to 89/336/EEC Japan and Asia Pacific. (EMC Directive) & 73/23/EEC (Low The telecommunications services described in this publication Voltage Directive) are subject to availability and may be modified from time to time. Services and equipment are provided subject to British APPROVED Telecommunications plc’s respective standard conditions of contract.

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