BT 2000 User Manual

Help and troubleshooting

If you have any problems setting up or using your baby
monitor, see if these common questions can help
My Parent/Baby unit isn't working. What should I do?
Check that:
power cables are plugged in and switched on at the
1
wall socket
the Baby unit is plugged in and the Parent unit battery
2
is fully charged (for 12 hours)
both units are turned on
3
the Parent unit isn't too far from the Baby unit (large
4
obstructions or other electrical devices might affect the
signal between the Parent and Baby unit).
unplugging the power cables, waiting about 15 seconds,
5
and then plugging them back in can help.
My Parent/Baby unit is making a high-pitched noise.
What should I do?
The units might be too close together. Make sure they're
at least one metre apart.
3571 VBM2000 QSG [9].indd 1
Why is my Parent unit beeping?
The Parent unit beeps when:
• the Baby unit is turned off
• the units are too far apart – try moving them closer
together (but not closer than one metre)
• the battery in the Parent unit isn't charged – try charging
it for 12 hours
• Other electronic items, like TVs and mobile phones, are
causing interference – try moving the Baby unit away
from things like that.
Why is the Parent unit not making any sounds even
though there's noise coming from my baby's room?
• the Parent unit might not be fully charged – make sure
it's charged (for 12 hours).
• the speaker volume might be switched off.
• the Parent unit might be out of range of the Baby unit –
try moving it closer (but not closer than one metre).
• large obstructions or other electrical devices might
be affecting the signal between the Parent and Baby
units). Try moving the Baby unit away from obstructions,
including electrical appliances like TVs or mobile phones.
Still stuck?
Try bt.com/producthelp or call us on 0808 100 6554 .
*

General information

Guarantee

How to recycle your equipment

Y our Video Baby Monitor 2000 is The symbol shown here and on the
guaranteed for a period of 12 months from product means that the product is
the date of purchase. classed as electrical or electronic
equipment, so DO NOT put it in
Subject to the terms listed below, the
your normal rubbish bin.
guarantee will provide for the repair of, or
at BT's or its agent's discretion the option It's all part of the Waste Electrical and
to replace the Video Baby Monitor 2000, Electronic Equipment (WEEE) Directive to
or any component thereof, (other than recycle products in the best way – to be
batteries), which is identified as faulty or kinder to the planet, get rid of dangerous
below standard, or as a result of inferior things more safely and bury less rubbish
workmanship or materials. Products over in the ground.
28 days old from the date of purchase
You should contact your retailer or
may be replaced with a refurbished or
supplier for advice on how to dispose
repaired product.
of this product in an environmentally
The conditions of this guarantee are: friendly way.
• The guarantee shall only apply to
R&TTE Directive &
defects that occur within the 12 month
guarantee period. Declaration of Conformity
• Proof of purchase is required.
This product is intended for use
within the UK.
• The equipment is returned to BT or its
agent as instructed.
This equipment complies with the
essential requirements for the Radio
This guarantee does not cover any faults
Equipment and Telecommunications
or defects caused by accidents, misuse,
Terminal Equipment Directive
fair wear and tear, neglect, tampering
(1999/5/EC).
with the equipment, or any attempt at
adjustment or repair other than through
For a copy of the Declaration
approved agents.
of Conformity please refer to
This guarantee does not affect your bt.com/producthelp
statutory rights.
To find out what to do, if your monitor is
in or outside of the 12 month guarantee,
go to bt.com/producthelp
© British Telecommunications plc 2016.
Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000
Designed and produced by The Art & Design Partnership (ADP). Printed in China / Issue 1 / ADP11-16
Video Baby Monitor 2000
User Guide
23/11/2016 17:16