BT PAPERJET 30 User Manual
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BT PAPERJET 30 User Manual

Plain paper inkjet fax machine
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BT PAPERJET 30

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  • Page 1 User Guide BT PAPERJET 30...

  • Page 2: Fax Machine

    Welcome… to your BT PaperJet 30 plain paper inkjet fax machine. Combines phone, fax, copy, and SMS text message functions in one compact machine. Send a fax to an individual number or groups of up to 10. Delayed sending so you can choose what time a fax is sent.
  • Page 3 If you have any problems setting up or using your BT PaperJet 30, contact the Helpline on 0870 240 8026. Alternatively, you may find the answer on the web at www.bt.com/fax or in ‘Help’ at the back of this guide.

  • Page 4: Table Of Contents

    In this guide Getting started Automatic redial ......18 Location ....... . 6 Delayed sending .
  • Page 5 In this guide Reading texts ......30 Help........49 Options while reading texts.

  • Page 6: Getting Started

    Location WARNING Do not place your BT PaperJet 30 in the You need to place your BT PaperJet 30 close enough to mains power bathroom or other humid areas. and telephone sockets so that the cables will reach. Always choose a smooth, flat, horizontal surface. Avoid soft surfaces such as carpets.

  • Page 7: Insert Paper Support Tray

    Plug the mains power cable into the machine, and the other end into the mains power and switch on. Your BT PaperJet 30 performs a start up check. The screen displays AUTOMATIC on the top line and alternates between SET DATE/TIME and CHECK PRINT HEAD on the bottom line.

  • Page 8: Insert Starter Print Cartridge

    Getting started 3. Insert paper into the paper tray. Your BT PaperJet 30 can hold up to 40 sheets of 80g/m2 paper. To prevent several sheets being drawn into the machine together, fan out the paper first, then tap it down on a flat surface before inserting it into the paper tray.

  • Page 9: Set Date And Time

    Getting started Insert the cartridge into the holder with the metal contacts facing the front of the machine. Pull the cartridge forward until it clicks into place. Close the front cover and replace the handset. 4. Set date and time You will need to set the date and time when you first switch on your If you make a mistake, press machine and whenever there is a power failure.

  • Page 10: Fax Name And Number

    If you want to include the international code 5. Press to return to standby. in your number press instead of the zeros, The display will show Your BT PaperJet 30 is now ready for use. Connecting to a switchboard? To set your switchboard/PBX connection, see page 61.

  • Page 11: Getting To Know Your Fax

    Used to access sending or receiving the built-in loudspeaker, settings. switchboard functions a document. page 13. and with some BT Calling Move the cursor left and Features. Confirms menu options right when entering names on-screen. and numbers. Press to start copying a document inserted in the feeder tray.

  • Page 12: Document Feeders

    Getting to know your fax Paper support tray Plain paper feeder compartment Automatic document feeder Insert documents to be faxed or copied. (Up to 5 sheets at a time.) Received/copied documents come out here...

  • Page 13: Using The Phone

    Using the phone Making calls 1. Lift the handset and enter the number. 2. To end a call, replace the handset. Handsfree 1. Press . You will hear the dial tone. You can transfer a handsfree call to the handset to keep your conversation private. 2.

  • Page 14: Using The Directories

    Using the directories One-touch directory You can store a name and number entry under each button on the keypad. Numbers can be up to 64 digits long, names up to 16 characters. Store an entry If you make a mistake, move the cursor to the character you want and overwrite it with 1.

  • Page 15: Edit And Delete

    Using the directories Edit and delete One touch entries are deleted by accessing ONE TOUCH in the FAX SET UP If you make a mistake, move the cursor to the character you want and overwrite it with menu and deleting the entry using the button.

  • Page 16: Dial

    Using the directories Dial 1. Press to display ADDRESS BOOK CODE OR < > . 2. Enter the speed dial code, e.g. to display and dial the entry or press to scroll to the entry you want. 3. Lift handset when prompted. Edit and delete speed dial entries One touch entries are deleted by accessing CODED SPEED DIAL in the FAX SET UP menu and deleting the entry using the...

  • Page 17: Faxing

    Inserting documents for sending Place up to 5 sheets into the automatic document feeder, making sure If the document does not feed properly into your BT PaperJet 30, press to eject the side to be sent is facing away from you.

  • Page 18: Resolution

    To cancel the fax during sending, press When the fax has been sent, the display shows TX COMPLETED . Automatic redial If your BT PaperJet 30 cannot get through to the other machine, it will automatically redial the number up to 3 times. Delayed sending You can store a document in your machine’s memory and set a time for...

  • Page 19: Resend, Change Number Or Cancel A Stored Fax

    Faxing 2. Press repeatedly until the display shows TX FROM MEMORY then press . The document is scanned. 3. When scanning is completed the document is assigned a reference If the power fails, the document stored in the memory will be cancelled. number, e.g.

  • Page 20: Send Fax Using Redial

    INK LOW. When there is no ink left, OUT OF INK is You can set the way your BT PaperJet 30 receives documents. displayed. MANUAL reception – you answer calls by lifting the handset and pressing See page 44, Replace the print cartridge.

  • Page 21: Set Reception Mode

    2. Press to scroll between the options MANUAL , PHONE/FAX and the received fax. AUTOMATIC . The BT PaperJet 30 will hold about 20 pages (depending on content) in its memory if the 3. Press to select the setting displayed or to cancel.
  • Page 22 Faxing 3. Press . Press to switch between: CANCEL SETTING? – press to cancel polling. CHANGE PARAM? – press . The display shows TYPE TIME HH:MM . Enter the new time you want your machine to collect the document. Now press and change the number to be dialled if necessary.

  • Page 23: Reports And Lists

    Reports and lists Your BT PaperJet 30 can print out a list of faxes sent and received, speed dial and one-touch entries and other useful information. Reports Power failure report – printed automatically after a power failure. If there are documents stored in the memory, the report indicates the number of pages lost.

  • Page 24: Transmission Report

    Reports and lists Transmission Report Select the printing option you prefer. 1. Press repeatedly until the display shows FAX SET-UP then press 2. Press then press repeatedly until the display shows FAILED TX REPORT . 3. Press to scroll through the options FAILED TX REPORT –...

  • Page 25: Lists

    PRINT INSTALL then press . Display shows PRINT INSTALL . 3. Press to print. After printing out or selecting EXIT your BT PaperJet 30 returns to standby. Print Set-up and Directory list 1. Press repeatedly until the display shows FAX SET-UP then press 2.

  • Page 26: Caller Display

    If a call is received when the Calls list is full, the oldest entry will be In this case your BT PaperJet 30 provides replaced with the new call. you with some explanatory information.

  • Page 27: Copying

    Deteriorating print quality? If the print quality deteriorates, set your 7. Select the number of copies you want BT PaperJet 30 to clean the print head and nozzles and print a test page, see page 46. 8. Press to begin copying.

  • Page 28: Sms

    Some other network provider lines may not costs to send a text message (depends on your call package). be compatible with this SMS service. Your BT PaperJet 30 lets you send and receive SMS text messages of up to 160 characters using the alpha-numeric keypad.

  • Page 29: Activate

    SMS Service centre numbers Your BT PaperJet 30 is preset to send and receive text messages using the BT service. If you want to use a different service you will need to change the service centre numbers. 1. Press then to scroll to CONFIGURATION .

  • Page 30: Save Texts

    When the memory is full, the display shows MEMORY FULL DELETE SENT SMS. You will Your BT PaperJet 30 can store up to 30 texts in the reception memory. not be able to write any more texts. Delete one or more messages from the memory,...

  • Page 31: Options While Reading Texts

    If you have another telephone which can receive text messages connected to the same line, you can set the subaddress on your BT PaperJet 30 so that it can receive messages separately from the other phone. A subaddress is an additional number which is added to your telephone number when sending a text.

  • Page 32: Audible Alert

    BT text system. Audible alert Set your BT PaperJet 30 to give an audible alert whenever it receives at text message. You can switch the audible alert on or off. 1. Press then to scroll to CONFIGURATION .

  • Page 33: Print List Of Texts

    2. Press to display DISPLAY LIST . 3. Press The display shows the reference number, and the sender’s number. Either Press once to scroll through the message and see all the data. Press to scroll through the list of texts. Options while reading texts: When you are reading a text you can scroll through a number of options: Press...

  • Page 34: Print Text Configuration

    Print text configuration You can print details of your BT PaperJet 30’s text settings. 1. Press then to scroll to CONFIGURATION . 2. Press to display SERV.CENTRE NO . 3. Press to display PRINT CONFIG . 4. Press . After printing, your machine returns to standby.

  • Page 35: Additional Settings

    Position of your fax header. Your BT PaperJet 30 is designed to send the fax header inside the text area of a document received by other machines. If the information at the top of a document received by another fax (i.e. your name, fax number, date and time), is: –...

  • Page 36: Set Language And Country

    Additional settings 3. Press repeatedly until the display shows HEADER INSIDE . If required, press to display HEADER OUTSIDE . 4. Press to confirm the option displayed. Set language & country You can choose which language your machine uses for the display and set the country you are in.

  • Page 37: Adjust Print Area For Received Documents

    Additional settings Adjust print area of received documents 1. Press repeatedly until the display shows FAX SET-UP then press 2. Press repeatedly until the display shows PRINTER PARAMET . Press repeatedly until the display shows REDUCTION: 94% . 3. Press to scroll through the other options 80% , 76% , 70% and OFF .

  • Page 38: Silent Reception

    Additional settings Silent reception If your machine is set to AUTOMATIC or PHONE/FAX reception modes (page 39) you can set it to receive documents without the ringer sounding. In AUTOMATIC mode, your machine will never ring when an incoming call is received. In PHONE/FAX mode, the ringer does not sound but if you receive a voice call, you will hear the voice call alert.

  • Page 39: Ringer Volume

    When distinctive ringing is set to On, you can set your machine to PHONE/FAX reception mode only. When you receive a call with the ring pattern that your BT PaperJet 30 has learnt, it will always answer in fax receive mode. If you receive calls with other ring patterns, your machine will not auto answer in PHONE/FAX mode but ring normally.

  • Page 40: Voice Call Alert

    Remote start code If connected to a switchboard, see page 61. If you answer a call on an extension phone, before BT PaperJet 30 has automatically answered, and then find it is a fax call, you can transfer the call to the BT PaperJet 30 by pressing on the keypad of your phone.

  • Page 41: Document In Memory Redial

    6. Press to return to standby. Dial and fax tones on/off Your BT PaperJet 30 lets you hear the dial tones as well as the fax tones when connecting to another fax machine. You can turn the sound On or Off.

  • Page 42: Dial And Fax Tones Volume

    2. Press to adjust the volume which is displayed on the screen. Beeps on/off Your BT PaperJet 30 gives beeps to alert you to faults, errors etc. You can switch these beeps to High, Med, Low or Off. 1. Press repeatedly until the display shows FAX SET-UP then press 2.

  • Page 43: Error Correction Mode (Ecm)

    It works when your machine and the sending or receiving machine both have ECM switched on. When this is the case E is displayed during transmission. The default setting for ECM on your BT PaperJet 30 is On. You can switch the setting On or Off. 1. Press repeatedly until the display shows FAX SET-UP then press 2.

  • Page 44: Install A New Print Cartridge

    Install a new print cartridge Print cartridge type When replacing a print cartridge you will need type M2201, available from 0870 240 7285. Replace print cartridge 1. Remove the handset from its cradle. 2. Open the front cover. 3. Pull the print cartridge lever forward then lift the cartridge out. 4.
  • Page 45 9. When you have installed a new cartridge to replace one that has run out of ink, your BT PaperJet 30 will automatically recognise a new cartridge and the display shows NEW PRINT HEAD? 1 = YES , 0 = NO . Press 1 .

  • Page 46: Clean And Test Nozzles

    NEW HEAD:OFF . Press 3. Display shows CLEANING:ON . Press Your BT PaperJet 30 cleans the print head and the test page will be printed. Examine the test page. Check that the numbered scale is not broken at any point and that there are no horizontal white lines within the black areas.
  • Page 47 Install a new print cartridge 3. Disconnect your BT PaperJet 30 from the mains power. 4. Pull the print cartridge lever forward then lift the cartridge out. 5. Clean the electrical contacts inside the cartridge compartment using a slightly damp cloth.
  • Page 48 Install a new print cartridge 7. Replace the print cartridge and push until it clicks into place. 8. Close cover and replace the handset. Reconnect the mains power. You will need to reset the date and time.

  • Page 49: Help

    Help If the power fails One-touch and speed dial directories are saved. Documents stored in the memory as well as the date and time are not saved. Printing stops before the job is finished Check that the paper is not jammed. Check that the front cover is fully closed.
  • Page 50 Help Machine will not send a document Check that the document is not jammed. The line may be busy. Wait until it is free and try sending again. Machine will not receive a document Check the reception mode. If it is set for manual reception you must lift the handset and press to begin reception, see page 20.

  • Page 51: Error Codes

    Help Error Codes Code Problem Solution None Fax successful (OK) Poor print quality. Check with sender about quality of original. Could not connect to line. Check that your machine is plugged into the telephone network. Check the handset is on the hook. No answer from other machine or person.

  • Page 52: Signals And On-Screen Messages

    Signals and On screen messages Your BT PaperJet 30 provides audible alerts or messages on the display to inform you of the status of the machine and for error messages. In some cases the error indicator light will also flash.
  • Page 53 SYSTEM ERROR NN A fatal error has occurred. Turn your machine off, wait for a few seconds, then turn it back on again. If the problem continues, call the BT PaperJet Helpline on 0870 240 8026. TX ERROR Document not sent correctly.

  • Page 54: Paper Jams

    Help Paper jams If sheets of plain paper get jammed, the display shows PAPER ERROR PRESS 1. Press . If the jammed sheet does not eject automatically, carefully pull it out manually. 2. If the sheet is jammed inside the machine: Turn off the mains power and take the handset off the cradle and open the front cover.
  • Page 55 Help Remove the roller. Remove the jammed paper. Replace the roller by inserting one end into the locating hole on the left-hand side of the machine. Then with the lever pointing forward press the right hand end down into the slot on the right. Push the lever back into the upright position so that the roller cog wheel is engaged.

  • Page 56: Cleaning

    If vertical lines appear on the copy, clean the scanner. If vertical lines still appear, call the BT PaperJet Helpline 0870 240 8026. 1. Disconnect your BT PaperJet 30 from the mains power and remove the handset from its cradle. 2. Turn off the mains power and open the front cover.
  • Page 57 Help 5. Remove the roller. 6. Clean the glass surface of the scanner with a soft, lint-free cloth. DO NOT POUR OR SPRAY CLEANING FLUID DIRECTLY ONTO THE GLASS SURFACE. 7. Replace the roller by inserting one end into the locating hole on the left-hand side of the machine. Then with the lever pointing forward press the right hand end down into the slot on the right.

  • Page 58: General Information

    Make sure air can circulate freely around your BT PaperJet 30. Do not cover or use in very enclosed spaces. Do not place your machine on soft surfaces such as beds, duvets, cushions, sofas or carpets as there is a risk of overheating.

  • Page 59: Guarantee

    2. If 1 (III) applies, the original fax will be repaired free of charge subject to the conditions in clause 5. BT’s normal repair times for most faults is 14 days. If the fax is beyond economical repair we will replace it with a brand new BT PaperJet 30.

  • Page 60: For Your Records

    (a) paying the cost of repair of the faulty fax or (b) the carriage charges incurred in having the original fax returned un-repaired and the loan fax collected. 6. The liability of BT under the terms of the guarantee is limited to the exchange of the fax or the repair and return of the original fax.

  • Page 61: Technical Information

    All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Your BT PaperJet 30 has a REN of 1. A total REN of 4 is allowed.

  • Page 62: R&Tte

    Technical information If you have problems connecting to a switchboard, contact the BT PaperJet Helpline on 0870 240 8026. R&TTE This product is intended to be connected to analogue networks and private switching systems in the United Kingdom. This product complies with the essential requirements of the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC.

  • Page 63: Sample Standard Page

    Technical information Section...
  • Page 64 © British Telecommunications plc 2005. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. BT PaperJet 30 UG (02/05) Issue 2 Edition 2.1 Designed and produced by The Art & Design Partnership Ltd. Printed in Thailand.

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