Troubleshooting - Pitney Bowes W985 User Manual

Optional W863/W864 Ink Dryer
1. Turn the Dyer off and unplug the AC power cord from the Stacker outlet.
2. Using a small flat object or screwdriver, lift up the fuse holder by from its slot located directly
above the AC input connector.
3. Remove blown fuse and insert replacement fuse, making sure it is the same type and rating.
4. Slide fuse holder back into slot.
5. Plug in the Dryer AC power cord back into the Stacker and turn the power on. If the blown fuse
condition occurs again, call Pitney Bowes for service.

Troubleshooting

Symptom Possible Cause
Does not run No power
Ink not drying Wrong Stacker
speed
Incorrect height
Pitney Bowes User Guide
Remedy
Check Plug Connections and Power Switch.
Adjust stacker speed control for a slower speed to allow more time for the mail piece
to travel under the dryer.
Reposition the dryer height for best drying position.
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