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Troubleshooting
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Summary of Contents for Pitney Bowes W863
- Page 2 W983 Power Stacker W863 Ink Dryer for DA Series Printers Operator Guide SV61228 Rev. A...
- Page 3 We have made every reasonable effort to assure the accuracy and usefulness of this manual, however, we cannot assume responsibility for errors or omissions or liability for the misuse or misapplication of our products. AddressRight® is registered trademark of Pitney Bowes.
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Page 4: Table Of Contents
W983 Stacker/W863 Dryer Operating Guide Table of Contents Safety Summary ...3 W983 Power Stacker Controls and Indicators ...5 Operator Panel ...5 Conveyor Deck ...6 Connector and Side Panels ...7 Optional Stand for Stacker ...8 Technical Specifications ...9 Materials Specifications ...9 Stacker Setup Guidelines ...10... - Page 5 W983 Stacker/W863 Dryer Operating Guide Table of Contents W863 Ink Dryer Controls and Indicators ...21 Technical Specifications ...21 Dryer Operation ...22 Dryer Job Setup ...23 Adjust Dryer Height ...23 Dryer Tips and Troubleshooting ...24 Clearing ...24 Jams ...24 Fuse Replacement ...24, 25 Troubleshooting Table ...26...
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Page 6: Safety Summary
All areas of the machine requiring dis as sem bly should be ac cess ed only by your Pitney Bowes Cus tom er Service Rep re sen ta tive. If service is re quired, contact your Pitney Bowes Cus tom er Ser vice Rep re sen ta tive. - Page 7 W983 Stacker/W863 Dryer Operating Guide • Be certain that the area in front of the wall outlet into which this ma chine is plugged is free from obstruction. • The power cord wall plugs are the primary means of dis con nect ing the ma chine from the AC supply.
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Page 8: W983 Power Stacker Controls And Indicators
W983 Stacker/W863 Dryer Operating Guide W983 Power Stacker Controls and Indicators Operator Panel Power Switch - This is a rocker switch with indicator light. Press the top in to turn the Stacker on. Press the bottom in to turn the Stacker off. -
Page 9: Conveyor Deck
W983 Stacker/W863 Dryer Operating Guide Conveyor Deck Media Stop - This plate is adjusted so that mailpieces from the printer hit the stop and drop flat onto the conveyor belt. The height adjustment handles materials of varying thicknesses. Stacker Full Arm Fixture - Sets the stop position for mailpieces on the ramp and raises/lowers full arm. -
Page 10: Connector And Side Panels
Fuses - Two 1.6 Amp Slo Blow 250 VAC fuses. Dryer 11.5 A 120 VAC - This is an 11.5 amp convenience outlet to be used with the op tion al ink Dryer (W863). Power 12.0 A 120 VAC receptacle - This is where the input power cord is con nect ed for the Stacker. -
Page 11: Optional Stand For Stacker
W983 Stacker/W863 Dryer Operating Guide WARNING: The Stacker (when used with the Dryer) requires its own separate 15 amp branch circuit for power. Do not plug other appliances (such as your printer) into the same circuit as the Stacker/Dryer. Optional Stand for Power Stacker The illustration above shows the location of these stand components. -
Page 12: Technical Specifications
W983 Stacker/W863 Dryer Operating Guide Stacker Technical Specifications Input Power: 120 AC, 60 Hz, 12 Amps Fuses: Two 1.6 A Slo Blow 250 VAC Dimensions: Conveyor/Stacker: Height: 9” Width: 15” Length: 70” Weight: 58 lbs. Stacker Stand: Height: 30” (maximum) 24”... -
Page 13: Stacker Setup Guidelines
W983 Stacker/W863 Dryer Operating Guide Stacker Setup Guidelines The following are guidelines to consider when making your Stacker Job Setup adjustments. Media Stop, Stacker Height and Distance The Stacker height and distance adjustments and the media stop adjustment are set so that the leading edge of the mailpiece contacts the conveyor belt as close to the media stop as possible, while the mailpiece is being released from the output rollers of the printer. -
Page 14: Speed Control
W983 Stacker/W863 Dryer Operating Guide Speed Control The speed adjustment allows the proper amount of spacing between mailpieces. This value varies greatly depending on mailpiece size. Stacker Job Setup You will be required to check and make the following adjustments when you change from one job to another job. -
Page 15: Adjust Media Stop
W983 Stacker/W863 Dryer Operating Guide To adjust the dis tance: Unlock wheels if they are locked. Move the Stacker to the rec om mend ed dis tance from the printer output roller and lock the wheels. Refer to tables and graphs on pages 15-19 to determine the value. -
Page 16: Adjust Stacker Full Arm
W983 Stacker/W863 Dryer Operating Guide Adjust Stacker Full Arm This consists of making two adjustments: locating the full arm fixture on the ramp and locating a metal tip on the full arm. There is a scale on the ramp and one on the arm that are used to set up for different size material. -
Page 17: Adjust Hold Downs
W983 Stacker/W863 Dryer Operating Guide Adjust Hold Downs The hold downs consists of two rollers and two springs used to keep the media in contact with the conveyor belts. They are adjusted by loosening the knob on each roller and spring and setting the desired distance from the conveyor belt. -
Page 18: Stacker Setup Tables
W983 Stacker/W863 Dryer Operating Guide SV61228 Rev. A... - Page 19 W983 Stacker/W863 Dryer Operating Guide Use the following charts to determine the indicated settings for the Stacker for various material lengths and thicknesses (where applicable). The top chart is used to determine the setting for the media stop dependent on the length of the material.
- Page 20 W983 Stacker/W863 Dryer Operating Guide STACKER HEIGHT AND DISTANCE - SUPER DRAFT & DRAFT MODE The top chart is used to determine the distance to set between the Stacker deck and the DA Printer output roller. This is done by adjusting the height of the stand.
- Page 21 W983 Stacker/W863 Dryer Operating Guide STACKER HEIGHT AND DISTANCE - LETTER MODE The top chart is used to determine the distance to set between the Stacker deck and the DA Printer output roller. This is done by adjusting the height of the stand.
- Page 22 W983 Stacker/W863 Dryer Operating Guide STACKER HEIGHT AND DISTANCE - EXECUTIVE MODE The top chart is used to determine the distance to set between the Stacker deck and the DA Printer output roller. This is done by adjusting the height of the stand.
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Page 23: Stacker Tips And Troubleshooting
1.6 amp fuse. Fuse lo ca tions are shown in the illustration below. If the blown fuse condition occurs again, call Pitney Bowes for service. Fuses... -
Page 24: Controls And Indicators
W983 Stacker/W863 Dryer Operating Guide Optional W863 Ink Dryer Controls and Indicators The illustrations above show the location of the Dryer components. Power On/Off Switch - turns on or off Dryer. Power Cord - where the input power cord is con nect ed. -
Page 25: Dryer Operation
W983 Stacker/W863 Dryer Operating Guide Dryer Operation The Dryer contains only one operator control, a power on/off switch with an associated indicator. This switch is used to turn power to the Dryer on or off. The switch will light when on. -
Page 26: Dryer Job Setup
W983 Stacker/W863 Dryer Operating Guide WARNING: The Dryer with Stacker combination requires its own separate 15 amp branch circuit for power. Do not plug other appliances (such as your printer) into the same circuit as the Dryer/Stacker. Dryer Job Setup You will be required to check and make the following adjustments when you change from one job to another job. -
Page 27: Dryer Tips And Troubleshooting
W983 Stacker/W863 Dryer Operating Guide Dryer Tips and Troubleshooting Cleaning The Dryer requires a clean environment, free from dust, air borne contaminants and moisture. Operator maintenance is limited to keeping the vents open and avoiding dust, paper fragments, and material from touching the quartz heater bulb inside. - Page 28 W983 Stacker/W863 Dryer Operating Guide Follow these steps to replace the fuse in the Dryer: 1. Turn the Dyer off and unplug the AC power cord from the Stacker outlet. 2. Using a small flat object or screwdriver, lift up the fuse holder by from its slot located directly above the AC input connector.
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Page 29: Troubleshooting Table
W983 Stacker/W863 Dryer Operating Guide Dryer Troubleshooting Table Symptom Possible Cause Does not run No power Ink not drying Wrong Stacker speed Incorrect height Stopped running No power Open "one shot" temp Open thermal sensor No air from fan Fan inoperative...