Ecx-Light/Blind Series Troubleshooting - Distech Controls ECL/ECB-PTU Series User Manual

Table of Contents

CHAPTER 10

ECx-Light/Blind Series Troubleshoot-

ing

Table 41: Troubleshooting ECx-Light / Blind Series Symptoms

Symptom

Allure EC-Smart-Vue sen-

sor screen is blank & back

light is off

Expansion module is not

communicating with control-

ler

Network Guide

Possible Cause

Solution

Is the Allure EC-Smart-Vue

Verify that the Allure EC-Smart-Vue sensor is connected to the control-

sensor connected to the

ler and that the patch cables are plugged-in to the connectors. See

controller?

5e Cable Subnetwork Data Bus

Is power being supplied to

There may be no power being supplied from the controller. Check if the

the controller?

controller has power or if the controller's internal fuses have blown or

tripped.

Is the cable connected to

Verify wiring.

the controller and Allure

EC-Smart-Vue sensor?

Was the patch cable made

Verify that the RJ-45 crimp connectors were installed on the cable cor-

onsite?

rectly. See

on page 79.

Is the address correctly set

Each expansion module must be set to a unique address for each con-

to a unique address?

troller. See

Sensor

Is the device too far from

Verify the distance between the device and the controller. See

controller?

work Data Bus Length

Is there a configuration

With EC-gfxProgram, check the configuration of the sensor, for exam-

problem?

ple, is it enabled? Refer to the EC-gfxProgram User Guide for more

information.

Have the subnetwork EOL

Only the last module on the subnetwork data bus must have its EOL

settings been correctly set?

termination set to ON. See

one or more ECx-400 Series IO Extension modules are connected to

the controller, only the last ECx-400 must have its EOL termination set

to ON. See