Allure Ec-Smart-Vue Sensor Troubleshooting - Distech Controls ECL/ECB-PTU Series User Manual

CHAPTER 9
Allure EC-Smart-Vue Sensor Trouble-
shooting
Table 38: Allure EC-Smart-Vue Sensor Normal Operation
Symptom
When the Allure EC-Smart-
Vue sensor is connected to
a Controller, the LCD dis-
play on the Allure EC-
Smart-Vue sensor is blank
with the backlight ON for
about 30 to 45 seconds
Table 39: Troubleshooting Allure EC-Smart-Vue Sensor Symptoms
Symptom
Allure EC-Smart-Vue sen-
sor screen is blank & back
light is off
Network Guide
Status Description
Firmware upgrade in prog- Wait for the upgrade to complete. Do not disconnect the Allure EC-
ress Smart-Vue sensor from the controller as the upgrade will only restart
once it is reconnected.
Possible Cause Solution
Is the Allure EC-Smart-Vue Verify that the Allure EC-Smart-Vue sensor is connected to the control-
sensor connected to the ler and that the patch cables are plugged-in to the connectors. See
controller? 5e Cable Subnetwork Data Bus
Is power being supplied to There may be no power being supplied from the controller. Check if the
the controller? controller has power or if the controller's internal fuses have blown or
tripped.
Is the cable connected to Verify wiring.
the controller and Allure
EC-Smart-Vue sensor?
Was the patch cable made Verify that the RJ-45 crimp connectors were installed on the cable cor-
onsite? rectly. See
page 79.

Allure EC-Smart-Vue Sensor Troubleshooting

on page 79 for more information.
Cat 5e Cable Subnetwork Data Bus Cable Requirements
Cat
on
123