Appendix A: Troubleshooting
Appendix A: Troubleshooting
Getting Technical Support
Getting Technical Support
Page A-6
Page
A-6
4. 4.
If us
If using Mi
ing Microso
crosoft In
press CTRL key while selecting "REFRESH" to force page reload over
press CTRL key while selecting "REFRESH" to force page reload over
the network.
the network.
P P . .
Data ta Ca
Da
Cann
nnot ot be
be Er
Eras ased
1. 1.
Data ca
Dat
a cannot
nnot be er
be erase
2. 2.
Data
Data cannot
cannot be er
be erased
• •
if the instrument is being run from front panel
if the instrument is being run from front panel
• •
if LCD screen is on one of
if LCD screen is on one of the setup screens.
Q.
Q. Faci
Facility N
lity Net wi
et will not
ll not conn
1. 1.
Ensure t
Ens
ure that "E
hat "Enab
nable Fac
2. 2.
Ens
Ensure t
ure that t
hat the LA
he LASAI
In the United States call Instrument Service and
In the United States call Instrument Service and Support at Particle Measuring
Systems at 1-800-557-6363. Outside of the United States, contact your
Systems at 1-800-557-6363. Outside of the United States, contact your sales
representative.
representative.
LASAIR II II Operator's
LASAIR
ft Interne
ternet Expl
t Explorer
orer, and w
, and web page
ed
ased wh
d while
ile sta
statis
tistic
tics mo
s mode i
ased from
from the W
the Web Se
eb Server
rver in t
the setup screens.
connect t
ect to the L
o the LASA
ASAIR II
IR II. .
le Fac-Ne
-Net" is c
t" is check
hecked on th
ed on the Com
SAIR II d
R II dis ispla
play is s
y is set to
et to Mai
Operator's Manual
Manual
eb page won't
won't load p
load properl
roperly y , ,
de is on
s on. .
in the fo
he followi
llowing con
ng conditio
ditions:
e Comm Set
m Setup Scr
up Screen.
een.
Main Scr
n Screen
een. .
Support at Particle Measuring
ns:
sales