Customer Assistance; Contact Information - GE Vivid T8 Basic Service Manual

Contact information

NOTE:
Vivid T8/ Vivid T8 Pro – Basic Service Manual
5490863-100 English Rev. 03

Customer assistance

If this equipment does not work as indicated in this service
manual or in the user manual, or if you require additional
assistance, please contact the local distributor or appropriate
support resource, as listed below.
Before you call, identify the following information, and acquire
image (Alt+D) to send to the Customer Care team:
1. System ID serial number.
2. Software version.
3. Date and time of occurrence.
4. Sequence of events leading to issue.
5. Is the issue repeatable?
6. Imaging mode, probe, preset/application.
7. Media brand, speed, capacity, type.
8. Save secondary image capture, cine loop, 4D multi-volume
loop.
Restart the application before resuming clinical scanning.

Customer assistance

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