Declining A Call - Avaya J169 Manual

• - volume button
The phone turns off the audio alert.
Note:
If you ignore a call using the Bluetooth headset, to answer the ignored call, press Answer or
Headset button on the phone.

Declining a call

About this task
You can decline an incoming call when you do not want to answer a call. The incoming call is
declined depending on the Call decline policy set by your administrator. Contact your administrator
to enable this feature for your extension and also to know about the Call decline policy.
Before you begin
Ensure that the feature is activated by the administrator. Contact your administrator for details.
Procedure
On the incoming call screen, press Decline soft key.
Result
The call is declined. Depending on your Call decline policy, the caller receives one of the following
alert:
• An audio message alert
• A busy tone alert
February 2021 Using Avaya J169 and J179 SIP IP Phones in Avaya Aura
Comments on this document? infodev@avaya.com
Declining a call
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