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Making An Emergency Call; Declining A Call; Answering A Call - Avaya J139 Quick Reference

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Making an emergency call

Ensure that the Emerg soft key is assigned by your
administrator.
Do one of the following:
• On the Phone screen, press the Emerg soft key,
and again press Emerg when the phone prompts
you for confirmation.
• Dial the emergency number by using the dial pad.

Declining a call

You can decline an incoming call when you do not want to
answer a call. The incoming call is declined depending on
the Call decline policy set by your administrator. Contact
your administrator to enable this feature for your extension
and also to know about the Call decline policy.
Ensure that the administrator activates the feature.
Contact your administrator for details.
On the incoming call screen, press Decline soft key.
The call is declined. Depending on your Call decline
policy, the caller receives one of the following alert:
• An audio message alert
• A busy tone alert

Answering a call

Use this procedure to answer a call. When you receive a
call, the phone does the following:
• Generates audio-visual alerts.
• Displays the caller's name or number.
Note:
When the Incoming call pop-up window is displayed,
the only visual alert is the flashing beacon LED. If you
press Ignore, both the beacon LED and line key LED
start flashing.
Do one of the following:
• Lift the handset.
• Press Speaker.
• Press OK button.
• Press the Answer soft key.
• Press Headset.
Viewing the Recents details
In the Recents screen, depending upon the call type, you
can view the following details of each call:
• Incoming call icon
• Outgoing call icon
• Missed call icon
• Name
• Extension number
• Time
• Date
• Duration
Note:
Duration is not available for a missed call.
1. Press Recents.
2. (Optional) To navigate through Main menu, scroll to
the following:
a. Applications, and press Select.
b. Recents, and press Select.
3. Select the call that you want to view.
4. Press Details.
The phone displays the details of the selected call.
Contacts
Adding a new contact
Use this procedure to add a contact to the phone. You can
save up to 250 contacts.
1. Press Contacts.
2. (Optional) To navigate through Main menu, do the
following:
a. Scroll to Applications and press Select.
b. Scroll to Contacts and press Select.
3. Do one of the following:
• If your Contacts list is empty, press New.
• If your Contacts list is not empty, press More >
Contacts.
4. Use the dial pad to enter the contact's first and last
name in the corresponding fields.
• Press the number key that corresponds to the letter
or number that you want to enter.
• If the characters are on the same key, pause before
entering the next character.
• To enter a space, press 0.
• Enter the remaining letters or numbers.
• To enter a symbol, press More > Symbol. Use the
navigation arrows to highlight the symbol that you
want to enter and press Insert.
• To delete the last character, press the Backspace
soft key.
5. Enter the extension.
The contact extension can include uppercase and
lowercase letters, numbers 0 - 9, and special symbols,
such as comma (,), plus (+), and dot (.).
6. Press Save.
Viewing the contact details
Use this procedure to view the details of a contact. You
can call, edit, or delete a contact from the Details window.
You must have at least one contact in the Contacts list.
1. Press Contacts.
2. (Optional) To navigate through Main menu, do the
following:
a. Scroll to Applications and press Select.
b. Scroll to Contacts and press Select.
3. Select the contact that you want to view.
4. Press Details.
• To call the contact, press Call.
• To edit the contact, press Edit.
• To delete the contact, press Delete.
• To view more options, press More .
Creating a local Сontacts group
1. Press Contacts.
2. (Optional) To navigate through Main menu, do the
following:
a. Scroll to Applications and press Select.
b. Scroll to Contacts and press Select.
3. Press More.
4. Press Groups.
5. Press NewGroup.
6. In the Enter group name field, type your group name.
7. Press Save.
Adding a contact to the local group
• Ensure that your Contacts list is not empty.
• Create minimum one local group to add your
contacts.
1. Press Contacts.
2. (Optional) To navigate through Main menu, do the
following:
a. Scroll to Applications and press Select.
b. Scroll to Contacts and press Select.
3. Press More.
4. Press Groups.
5. Scroll to the group you want to add a contact to, and
press Members > +Members.
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