Handling Calls And Conferences Using Multiple Device Access; Ignoring A Call - Avaya J169 Manual

Handling incoming calls
• OK Button
The phone puts the first call on hold and moves to the second call.
Handling calls and conferences using Multiple Device
Access
About this task
With the Avaya Aura
configured with the same extension number. You can use this extension number to transfer active
calls between your devices.
Before you begin
Ensure that the system administrator has activated the Multiple Device Access feature (MDA) for
your extension.
Procedure
1. Initiate a call from your phone.
2. To transfer the call to another phone, press Bridge on your phone.
If the MDA phone that is joining the call uses a different signaling mode address family, you
might notice the Limited Service icon appear on your device for a brief moment. After the
MDA phone that is joining the call switches to using the signaling mode address family of
the active call, the icon disappears.
Related links
Adding a participant to no hold conference
Multiple Device Access

Ignoring a call

About this task
When you do not want to answer a call or you are on another call, you can ignore the new
incoming call. When you ignore a call, only the ring alert on your phone stops, you can still answer
this call within its ring time by using the Navigation cluster to select the call and answer it.
Procedure
On the Incoming call screen, press one of the following:
• Ignore soft key
• + volume button
February 2021
®
and Multiple Device Access feature, you can have up to ten devices
on page 86
Using Avaya J169 and J179 SIP IP Phones in Avaya Aura
Comments on this document? infodev@avaya.com
on page 89
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