The Avaya J169 model may play an old message on the day mailbox if the user navigates to the "old" folder in the voicemail system. The messages are organized into folders such as new, old, or saved, and selecting the "old" folder will allow playback of previously heard messages.

This answer is automatically generated

Summary of Contents for Avaya J169

Page 1 Using Avaya J169/J179 IP Phone in an Open SIP environment Release 4.0.3 Issue 1 October 2019...
Page 2 RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU the express behalf of Avaya. End User agrees to indemnify and hold AND ANYONE ELSE USING OR SELLING THE SOFTWARE harmless Avaya, Avaya's agents, servants and employees against all WITHOUT A LICENSE.
Page 3 MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP:// written consent of Avaya can be a criminal, as well as a civil offense WWW.MPEGLA.COM. under the applicable law. Compliance with Laws...
Page 4 • Please only use the connecting cables, power cord, and television reception, which can be determined by turning the AC adapters shipped with the equipment or specified by Avaya to be used with the equipment. If you use any other equipment, it may cause failures, malfunctioning, or fire.
Page 5 Device Usage Consent interference by one or more of the following measures: By using the Avaya device you agree that Avaya, from time to time, may collect network and device data from your device and may use • Reorient or relocate the receiving antenna.
Page 6: Table Of Contents
Chapter 7: Call related features..................... 32 ..................... 32 Muting and unmuting a call ................32 Placing a call on hold and resuming the call ........................ 33 Managing Contacts October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 7 BroadWorks Anywhere ..............53 Enabling and disabling BroadWorks Anywhere ..............54 Configuring BroadWorks Anywhere locations ....................55 Changing location details ......................55 Deleting locations October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 8 .......................... 79 Call Waiting ..............79 Enabling and disabling the Call Waiting feature ......................... 79 Call Transfer ..................79 Making a consultative transfer October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 9 Enabling the Away timer ................... 98 Turning call history on and off ......................98 Calendar Settings ® ........100 Enabling and disabling Microsoft Exchange contact integration October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 10 ............120 Finding documents on the Avaya Support website ................120 Avaya Documentation Portal navigation ....................122 Viewing Avaya Mentor videos ..........................122 Support October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 11: Chapter 1: Introduction
Purpose This document describes how to use Avaya J169/J179 IP Phone features in an Open SIP environment. This document is intended for people who want to learn how to use Avaya J169/J179 IP Phone features and capabilities. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment...
Page 12: Chapter 2: Avaya J169/J179 Phone Overview
Avaya J169/J179 IP Phone is a SIP-based phone for business communications. The phone can support up to three button modules, and each button module supports 24 call appearances. Avaya J169 IP Phone has a grayscale display, and Avaya J179 IP Phone has a color display. Physical specifications •...
Page 13: Physical Layout Of A J169/179 Ip Phone
Physical layout of a J169/179 IP Phone Physical layout of a J169/179 IP Phone October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 14 Used to adjust volume of a handset, a speaker, or a ringtone. • (+): To increase the volume. • (-): To decrease the volume. Table continues… October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 15: Connection Jacks For J169/179 Ip Phone
Displays the list of all calls. Connection jacks for J169/179 IP Phone The following image illustrates the connection jacks that are present on the back panel of Avaya J169/J179 IP Phone. The image schematically describes which device to connect to which jack.
Page 16 Avaya J169/J179 phone overview October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 17: Optional Components
You can use the following optional components with the phone: • 5V DC Power adapter • JBM24 Button Module • Avaya J100 Expansion Module • GSPPoE - Avaya 48V PoE power inserter October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 18: Chapter 3: Getting Started
• Config: To enter the file server address. • Never: To never prompt for the file server address. • Cancel: To cancel the prompt and display the Login screen. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 19: Identifying The Device Type During Phone Boot-Up
Identifying the device type during phone boot-up About this task Avaya J100 Series IP Phones screen displays the device type during the phone boot-up. This feature is supported only in the phone software version 4.0.3 and later. Procedure 1. Set up the phone hardware.
Page 20: Locking And Unlocking The Phone
2. Scroll to Applications, and press Select. 3. Scroll to Log Out, and press Select. 4. In the confirmation window, press Log Out. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 21: Chapter 4: Navigation
If there are two or more pages of soft keys, the OK key is active only when the phone screen displays the first page of soft keys. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 22: Text Input
• In full-width lists, the user interface selects the corresponding line or the object. • In half-width lists, the interface selects the list item adjacent to the key. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 23: Main Menu
The following table lists the Main menu icons used in Avaya J169/J179 IP Phones: Note: The icons of Avaya J169 IP Phone and Avaya J179 IP Phone look similar but Avaya J169 IP Phone has grayscale icons and Avaya J179 IP Phone has color icons.
Page 24 Navigation Note: The icons of Avaya J169/J179 IP Phones look similar but the Avaya J169 IP Phone has grayscaled icons and the Avaya J179 IP Phone has colored icons. Icon Description Microphone is muted. Missed call on your phone. Incoming call; indicates you have answered this call.
Page 25: Wi-Fi Icons
Indicates that the call is being recorded for SLA Mon Indicates that the ringtone is off. Wi-Fi icons The following table lists the Wi-Fi icons used in the Avaya J179 IP Phone: Note: Avaya J169 IP Phone does not support the Wi-Fi feature.
Page 26: Chapter 5: Handling Incoming Calls
You can receive a call on a secondary call appearance only if the call appearance is free. Procedure Press one of the following: • The Answer soft key October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 27: Ignoring A Call
Note: If you ignore a call using the Bluetooth headset, to answer back the call, press Answer or Headset button on the phone. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 28: Chapter 6: Handling Outgoing Calls
Making a call without using the dial mode Procedure 1. Do one of the following: • Lift the handset. • Press Speaker. • Press Headset. 2. Dial the number. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 29: Redialing A Number
3. (Optional) Press the digits on the dial pad that correspond to the letters of the name of the person you want to call. For example, press 76484 to search for someone whose name is Smith. 4. Press Call. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 30: Making A Call From The Corporate Database Сontacts List
In an IP Office environment, the Emerg softkey is not available. You must dial the emergency number by using the dial pad. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 31: Making An Emergency Call
Procedure 1. Press and hold the 0 key to enter the plus sign (+). 2. Dial the number that you want to call. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 32: Chapter 7: Call Related Features
1. To put an active call on hold, press the Hold soft key. 2. To resume the held call, press the Resume soft key. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 33: Managing Contacts
4. Use the dial pad to enter the contact’s first and last name in the corresponding fields. • Press the number key that corresponds to the letter or number that you want to enter. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 34: Adding A Contact From The Recents List
Scroll to Applications, and press Select. b. Scroll to Contacts, and press Select. 3. Select the contact. 4. Press Details > Edit. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 35: Doing A Quick Search For A Contact
Scroll to Applications, and press Select. b. Scroll to Contacts, and press Select. 3. Scroll to the required Directory, and press Members. 4. Press Details. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 36: Searching For A Contact
2. (Optional) To navigate through Main menu, do the following: a. Scroll to Applications, and press Select. b. Scroll to Contacts, and press Select. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 37: Deleting A Contact
Scroll to Contacts, and press Select. 3. Press Groups. 4. Press New Group. 5. In the Enter group name field, type your group name. 6. Press Save. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 38: Adding A Contact To The Local Group
The phone displays the list of contacts in the group. 5. Select a contact, and press Remove. The contact will be removed from your Contacts list. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 39: Assigning A Ringtone To A Contact
Ensure that the feature is activated by the administrator. Contact your administrator for details. Ensure that your system administrator has enabled the LDAP Directory feature on your phone. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 40 We found too many matches. Select from the list or press Back to refine your search. 4. (Optional) Press Details to view contact information for a selected match. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 41: Managing Conference Calls
4. Select the call on hold that you want to add to the conference. 5. Press one of the following: • Join • Conf The held call is added to the conference call. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 42: Putting A Conference Call On Hold And Resuming A Call
5. Press Add and repeat the steps to add another person to the conference. 6. Press the Details button to access the details of the participants. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 43: Managing Call History
• Call time-stamp • Call duration Avaya J100 Series IP Phones software version 4.0.3 and later always encrypts the content of the call log file. If you downgrade the software of your phone to a version earlier than 4.0.3, you will lose the call log details.
Page 44: Deleting A Call Record From Recents
Clearing the Recents list Procedure 1. Press Recents. 2. (Optional) To navigate through Main menu, scroll to the following: a. Applications, and press Select. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 45 4. Select one of the following when the phone prompts for confirmation: • Delete: To delete all entries. • Cancel: To cancel and return to the previous menu. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 46: Chapter 8: Advanced Features
3. Scroll to see the features that are configured for your extension. ™ SLA Mon ™ SLA Mon technology is a patented Avaya technology embedded in Avaya products to facilitate ™ advanced diagnostics. The phones support SLA Mon agent which works with Avaya Diagnostic ™...
Page 47: Busy Lamp Field
The following table displays the BLF state icons and LED indicators for the Avaya J100 Series IP Phones and Avaya J100 Expansion Module. The icons of Avaya J169 IP Phone and Avaya J179 IP Phone look similar, but Avaya J169 IP Phone has grayscaled icons and Avaya J179 IP Phone has color icons.
Page 48: Adding A Broadsoft Blf User
1. On the Phone screen, do one of the following: • Navigate to an empty line, and press Custom. • On the Avaya J100 Expansion Module, press the button corresponding to an empty line. 2. Press Add > More. 3. Press BLF.
Page 49: Customizing Blf Incoming Call Indication
Use this procedure to customize the various indicators when a call is parked at the monitored user’s extension number. Note: This setting applies to all your monitored users. Procedure 1. Press Main menu. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 50: Customizing The Ring Tone
5. Scroll to one of the following, and press Select: • BLF incoming call • BLF parked call 6. Scroll to a suitable ringtone, and press Select. 7. Press Save. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 51: Blf Call Operations
A call parked by the monitored user is indicated with the parked call icon and the blinking of the green LED of the corresponding line key. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 52: Long-Term Acoustic Exposure Protection
Press Unpark or the corresponding BLF line key. Long-term acoustic exposure protection Avaya J100 Series IP Phones have the long-term acoustic exposure protection to prevent the users from getting acoustic shocks. This feature reduces the loud volume of the conversations on the phone call to permissible acoustic limits.
Page 53: Broadworks Anywhere
To activate the feature, contact your system administrator or go to the BroadSoft web interface yourself to activate the feature. See https://www.broadsoft.com/ for more information. Enabling and disabling BroadWorks Anywhere Procedure 1. Press Main menu. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 54: Configuring Broadworks Anywhere Locations
• Alternate phone number: The alternate phone number that you want to use for BroadWorks Anywhere. • BroadWorks call control: The BroadWorks server controls the call. Press Toggle to enable the server-based call control. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 55: Changing Location Details
8. Press Save. Deleting locations Procedure 1. Press Main menu. 2. Scroll to Settings, and press Select. 3. Scroll to Features, and press Select. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 56: Configuring Broadworks Anywhere Alerting
ID. Limitations The following are the limitations of the BroadWorks Mobility feature: • Only an administrator can enable or disable the Mobility feature. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 57: Enabling And Disabling Broadworks Mobility Alerting
4. Scroll to Broadworks Mobility, and press one of the following: 5. Scroll to Mobile identity alerting, and press Select. 6. Do the following: • Press Toggle for the required mobility numbers. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 58 Ensure to set Device to ring to either Fixed or Both. Mobile identities alerted Specifies the list of mobile identities that are alerted. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 59: Editing Mobile Identity Alerting
Mobile identity alerting field description Name Description Description Specifies the description of the mobility number. To change the description, press Backspac and edit the description. Table continues… October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 60 Ensure to set Device to ring to either Fixed or Both. Mobile identities alerted Specifies the list of mobile identities that are alerted. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 61: Broadworks Anywhere And Mobility Icons
IP Phones and the Avaya J100 Expansion Module. The icons of Avaya J169 IP Phone and Avaya J179 IP Phone look similar to each other, but Avaya J169 IP Phone has grayscaled icons and Avaya J179 IP Phone has color icons. The button module inherits the display properties from the phone it is connected to.
Page 62: Logging In To Your Primary Phone Extension From The Host Phone
You must log out of your primary phone extension on the host phone or turn off the host phone if you want to resume using your primary phone. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 63: Call Retrieve
Ensure that at least one of the multiple appearance services is active. Procedure 1. Press Main Menu. 2. Scroll to Features, and press Select. 3. Scroll to Call retrieve, and press Select. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 64: Shared Call Appearance
The following table displays the SCA state icons and LED indicators for the Avaya J100 Series IP Phones and Avaya button module. The icons of Avaya J169 IP Phone and Avaya J179 IP Phone look similar, but Avaya J169 IP Phone has grayscale icons and Avaya J179 IP Phone has color icons.
Page 65: Joining A Call In A Shared Line
1. Scroll to the shared line. 2. Press Barge-in. 3. (Optional) Press the corresponding line key beside the held call that is active on the other phone. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 66: Putting A Call On Private Hold And Resuming A Call
1. Press Main Menu. 2. Scroll to Settings, and press one of the following: • Select • OK • The corresponding line key October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 67: Customizing Sca Lines
About this task View the configuration of the additional SCA extensions. Depending on the phone’s settings, you can view or modify the SCA configuration. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 68: Enabling Auto Answer
2. Press one of the following: • Select • OK 3. Use the Down Arrow key to go to the Auto Answer screen. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 69: Call Forwarding
The following table displays the Call forward icons for the Avaya J100 Series IP Phones. The icons of Avaya J169 IP Phone and Avaya J179 IP Phone look similar, but Avaya J169 IP Phone has grayscaled icons and Avaya J179 IP Phone has colored icons.
Page 70: Forwarding Call When Busy
Forward incoming calls that are not answered at the primary number to a specific call forwarding number. Before you begin Ensure that the administrator enabled the call forwarding feature. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 71: Activating Do Not Disturb
• Select • OK • The corresponding line key 3. Scroll to Do Not Disturb feature. Press one of the following: • Select October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 72: Activating The Ring Reminder
The following table displays the DND icons for the Avaya J100 Series IP Phones. The icons of Avaya J169 IP Phone and Avaya J179 IP Phone look similar, but Avaya J169 IP Phone has grayscaled icons and Avaya J179 IP Phone has colored icons.
Page 73: Call Park Icons
Call Park Call Park icons The following table lists the Call Park feature icons for J139, J169, and J179 IP phones: Name Phone Icon Button Module Icon Call Park Group Park Parked Call Unpark Call Call park notifications Park and Unpark call notifications You can set specific notifications for the Call Park feature.
Page 74 2. Scroll to Settings, and press one of the following: • Select • OK • The corresponding line key 3. Scroll to Audio, and press one of the following: • Select October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 75: Parking A Call
• Ensure that you are on a call or held a call. Procedure 1. Press Main menu. 2. Scroll to Features, and press Select. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 76: Parking A Call To A Call Park Group
Next steps Share the notified parking extension number with your group members to retrieve the parked call. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 77: Unparking A Call
96 Shared Parking icons and indication The following table shows the Shared Parking icons for Avaya J169/J179 IP Phone and button modules depending on the shared room state. The icons are identical to the corresponding Idle and Parked call BLF icons. In addition to visual indication, the phone plays an audio alert in the same way as for a BLF line when it has a parked call.
Page 78: Parking A Call To A Shared Room
The call is unparked from the shared room, and you can talk to the caller. The Shared Parking line displays the Idle icon. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 79: Call Waiting
The phone displays the Enter transfer destination screen. The first call is placed on hold. 2. Do one of the following: • Dial the number to transfer the call. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 80: Making A Blind Transfer
• Adding the selected user to an active call to set up a conference call • Parking an ongoing or a held call to the selected extension October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 81: Making A Call Transfer With A Shortcut Key
3. (Optional) If the user does not answer the transferred call, press one of the following in the Incoming Call screen: • Pickup: to answer the call on your phone. • Ignore: to end the call. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 82: Making A Conference Call With A Shortcut Key
• Scroll to the required BLF, Autodial line or contact, and press Park. The call is parked to the selected user, and you are available for a new call. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 83: Multicast Paging
4. To end the multicast page, do one of the following: • Press End Call. • If you use the handset as an audio device, hang up. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 84: Pre-Configuration Of Keys
Procedure 1. On the phone, go to Main menu > Features. 2. Scroll to Simultaneous ringing, and press Config. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 85: Disabling Simultaneous Ring Personal During An Active Call
6. Press Save. Editing Simultaneous Ring numbers About this task Use this procedure to edit a number or a SIP-URI address for a simultaneous ring. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 86: Deleting A Simultaneous Ring Number
• Obtain the user ID and password of your voicemail from your system administrator. Procedure 1. To log in to your voicemail, press the Message button. 2. Follow the voice prompts to playback your voice messages. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 87: Wml Browser
WML browser WML browser Wireless Markup Language (WML) is an XML-based markup language used by Avaya J100 Series IP Phones. The WML browser feature allows you to view WML web pages. With the WML browser feature, you can access the Home page, Click to Dial and Add to Contacts applications.
Page 88: Accessing Calendar
• Domain name: Enter the domain name, for example, avaya.com. 6. (Optional) To enable or disable Name/Password Prompt, do one of the following: • Toggle: To enable or disable the prompt. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 89: Reviewing Your Calendar Event
• Today: To view calendar event of the current date. • Day: To view calendar event of the selected day. Activating the screen saver Procedure 1. Press Main menu. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 90: Additional Features
Use this procedure to set a ring tone for different uses. Before you begin You must assign a phone number as a priority number to hear the priority alert tone. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 91: Group Paging
With the Push-To-Talk feature, you can call another user and have your call answered automatically. Note: You can make only audio calls with this feature. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 92: Chapter 9: Customization
Use this procedure to display the duration of calls. Procedure 1. Press Main menu. 2. Scroll to Settings, and press Select. 3. Scroll to Phone, and press Select. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 93: Setting Key Repeat Delay
5. Press Toggle to one of the following: • One number: To see the last dialed number. • List: To see a list of the last eight numbers. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 94: Assigning Speed Dial Entries
4. Select Assign speed dial entries. 5. Use the Down Arrow key to go to the Speed Dial contact that you want to replace or clear. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 95: Setting Mute Alert
2. Scroll to Settings, and press Select. 3. Scroll to Phone, and press Select. 4. Scroll to Alerting on calls, and press Select. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 96: Customizing Phone Keys
Press Relabel. b. Type the name of the label, and press Save. 10. To delete a key, press Delete, and then confirm the deletion. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 97: Restoring Customized Keys To Default
7. Use the Down Arrow key to go to Away timer value. 8. Enter the time in seconds. You can enter any value from 0 to 999. 9. Press Save. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 98: Turning Call History On And Off
1. Press Main menu. 2. Scroll to Settings, and press Select. 3. Scroll to Applications, and press Select. 4. Scroll to Calendar, and press Select. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 99 2. Scroll to Settings, and press Select. 3. Scroll to Applications, and press Select. 4. Scroll to Calendar, and press Select. 5. Scroll to First Day of Week. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 100: Enabling And Disabling Microsoft Exchange Contact Integration
• Toggle: To enable or disable Exchange contacts. • Right Arrow key: To enable Exchange contacts. • Left Arrow key: To disable Exchange contacts. 6. Press Save. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 101: Audio
Enabling and disabling Bluetooth About this task You can use Bluetooth enabled devices with your phone. Note: Avaya J169 IP Phone does not support the Bluetooth feature. Before you begin • Ensure the wireless module is installed in your phone. Procedure 1.
Page 102: Pairing A Bluetooth Enabled Headset With Your Phone
4. Use the Down Arrow key to go to the Button Clicks screen. 5. Press Toggle to turn the audio on or off. 6. Press Save. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 103: Turning Error Tones On And Off
• Switchhook only: Activates the link to the headset if you press Headset. When the phone receives an incoming call, you do not hear the alert tone in the headset. 6. Press Save. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 104: Setting Headset Mic Level
• VXI: CC Pro 4010V DC, CC Pro 4021V DC (OmniCord-V) Profile 5 Jabra: GN2000 (GN1216) ™ Profile 6 Jabra: PRO 9470 (14201-33) Table continues… October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 105: Configuring Hearing Aid Compatibility
Use the procedure to select the headset profile that best matches the acoustic properties of the headset. Note: Headset profiles 6, 7, and 8 are designed to work only with wireless headsets. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 106: Setting A Personalized Ringtone
• Call Pickup 6. Press Select. 7. Scroll to the ringtone, and press Select. 8. (Optional) To play the ringtone, press Play. 9. Press Save. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 107: Display
Use this procedure to change the time that elapses before the phone displays a screen saver and to enable clock display on the screen saver. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 108: Adjusting The Brightness Of A Phone Screen
1. Press Main menu. 2. Scroll to Settings, and press Select. 3. Scroll to Display, and press Select. 4. Scroll to Language, and press Select. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 109: Adjusting Phone Screen Width
3. Scroll to Display, and press Select. 4. Scroll to Backlight timer, and enter the number of minutes. The range is 0 to 999. 5. Press Save. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 110: Setting The Time Format
• mm.dd • dd.mm • mm-dd • dd-mm • mmm dd 5. Press Toggle to select one of the options. 6. Press Save. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 111: Setting The Time Zone
• Right arrow key: To increase the font size. • Left arrow key: To decrease the font size. 6. (Optional) Press Default to restore the default font size. 7. Press Save. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 112: Setting The Network Mode
You can set the network mode to Ethernet or Wi-Fi. You do not need to perform this procedure if your phone is configured to connect to Ethernet or a specific Wi-Fi network. Avaya J169 IP Phone does not support the Wi-Fi feature. Before you begin Ensure that the system administrator gave you access to perform this task.
Page 113: Connecting To A Wi-Fi Network
About this task Use this procedure if your phone is not configured to connect to a specific Wi-Fi network Avaya J169 IP Phone does not support the Wi-Fi feature. Before you begin • Ensure that the system administrator gave you access to perform this task.
Page 114: Setting The Network Configuration
If you do not want your phone to restart and stay in the Manual mode when you switch Network config from Auto to Manual, press Save. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 115: Authenticating Xsi
• SIP: when the credentials fail authentication on the BroadWorks portal. • Web: when SIP authorization method is disabled on BroadSoft. - Enter the web access password. 5. Press Enter. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 116: Backup And Restore
• When Manual Backup is successful: Backup successful • When Manual Restore is not successful: Retrieval failed • When Manual Restore is successful: Retrieval successful October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 117: Chapter 10: Troubleshooting
Incoming calls might not reach you and can go to voice mail. • Emergency calls might or might not work, depending on the stage of failover and the functionality available on the alternate server. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 118: Viewing The Product Id
Viewing the Device type About this task View your device type when your system administrator asks you to provide your device type information. The device type can be either Avaya SIP or Open SIP. Procedure 1. Press Main menu. 2. Scroll to Network information, and press Select.
Page 119: Recording Audio Parameters
3. Scroll to Audio parameters, and press Select. 4. Press the Record soft key. 5. To stop the recording, press the Stop soft key. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 120: Chapter 11: Resources
7. Click Enter. Avaya Documentation Portal navigation Customer documentation for some programs is now available on the Avaya Documentation Portal at https://documentation.avaya.com. October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment...
Page 121 Documentation Important: For documents that are not available on the Avaya Documentation Portal, click Support on the top menu to open https://support.avaya.com. Using the Avaya Documentation Portal, you can: • Search for content in one of the following ways: - Type a keyword in the Search field.
Page 122: Viewing Avaya Mentor Videos
Avaya Mentor videos provide technical content on how to install, configure, and troubleshoot Avaya products. About this task Videos are available on the Avaya Support website, listed under the video document type, and on the Avaya-run channel on YouTube. Procedure •...
Page 123 ............122 reminder tone ............... away timer reviewing event .............89 timer value ..............setting a week day for reminder ........snooze time ..............call October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 124 ........44 generating PDF ............removing a contact ............sharing content ............deleting a Simultaneous Ring number .........86 conference calls details October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 125 Call forward ..............turn off .................103 Call Park ............... turn on ..............................72 exchange contacts .............100 phone icons ..............identifying device type ..............October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 126 ................120 phone ................protection long term acoustic exposure .........52 provisioning server ...............18 Push-To-Talk navigation overview ............... navigating cluster ............21 selection ............... Navigation cluster October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...
Page 127 ............... time zone ..............111 visual alerting ..............95 Shared Call Appearance Barge-In ................65 Private Hold ..............Shared Parking Authentication ............. audio alert ..............77 October 2019 Using Avaya J169/J179 IP Phone in an Open SIP environment Comments on this document? infodev@avaya.com...

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J179

Avaya J169 Instructions For Use Manual

Chapter 1: Introduction

Chapter 2: Avaya J169/J179 Phone Overview

Chapter 3: Getting Started

Chapter 4: Navigation

Chapter 5: Handling Incoming Calls

Chapter 6: Handling Outgoing Calls

Chapter 7: Call Related Features

Chapter 8: Advanced Features

Chapter 9: Customization

Chapter 10: Troubleshooting

Chapter 11: Resources

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