Avaya J169 Quick Reference Manual

ANSWERING A CALL:

When you receive an incoming call, the incoming call line is
usually selected automatically. An incoming call displays as a
green line with a ringing bell icon. To answer the call, just touch
the call appearance line.
Answer an incoming call in one of the following ways:
 If you are not on another call; lift the handset or press the
line button next to the incoming call, press Speaker, OK or
Answer to answer using the Speakerphone, or press
Headset to answer using the headset.
If you are on another call; from the Phone screen, scroll to the
line with the incoming call and press Answer or OK. The phone
J169/J179 SIP Telephone
Quick Reference Guide
automatically answers the incoming call and puts the previous call
on Hold.

MAKING A CALL:

**NOTE: When placing a call outside the office, the phone
number must be preceded by a "8" in order to access a line on
the system.
1. You can start dialing from the keypad, hit the Bksp button
to edit the number and when finished select the Call
Softkey button and the system will initiate the call.

PUTTING CALLS ON HOLD:

1. If you are not active on the line you want to put on hold,
touch that line.
2. Touch Hold.
3. Touch Resume, OK button or the line button of the held
call to retrieve the call.

REDIALING A NUMBER:

From the Phone screen, touch Redial
**The last number will be redialed or you will see a list of the most
recent numbers that you have dialed, from which you can select
one to redial.
1. Scroll to the number you want to call and press Call or OK.
**NOTE: The phone clears the last number dialed and the redial
list if you clear the Outgoing Call Log. Also, the Redial softkey
disappears.
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