Stopping The Crisis Alert; Acknowledging The Crisis Alert After An Error In The First Acknowledgment - Avaya J169 Manual

Advanced features
Field
User name
Date
Time
Zone
Crisis user room
Crisis user floor
Crisis user building

Stopping the crisis alert

About this task
During a crisis alert, the phone plays the alert tone, the LED flashes, and the screen displays the
emergency caller information. As a crisis alert watcher, in every user mode, you have to stop the
alerts on your phone. In single-user mode, the alerts will stop on your phone if any one of the
other crisis alert watchers stops the alerts before you do.
Before you begin
Ensure your that system administrator assigns you as one of the crisis alert watchers.
• Crisis alert view: press the OK soft key to stop the view.
• Audio alert: Press the OK soft key if you are in the crisis alert view, else press the Crisis Alert
feature line key to stop the audio alert.
• Visual alert: Press the Crisis Alert feature line key to stop the LED flashing.
Acknowledging the crisis alert after an error in the first
acknowledgment
About this task
Due to some technical issues, if there is an error in the acknowledgment process, the phone will
display an error message while the alert tone continues to play. You can acknowledge this alert
again.
Before you begin
Ensure that your system administrator designates you as a crisis alert watcher.
Procedure
1. Press the Main menu.
February 2021 Using Avaya J169 and J179 SIP IP Phones in Avaya Aura
Comments on this document? infodev@avaya.com
Description
The emergency caller name.
The crisis occurrence date.
The crisis occurrence time.
The crisis occurrence zone.
The emergency call origination room.
The emergency call origination floor.
The emergency call origination
building.
®
80