Revert To The Previously Used Software Image - Cisco Webex DX70 Administrator's Manual

Cisco Webex DX70 and DX80
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Introduction

Revert to the previously used software image

Sign in to the web interface and navigate to
System Recovery.
Note: You can only revert to another CE software version using
this procedure, for example from CE9.13.y to CE9.12.x.
If you want to convert back to Android-based software, refer to
the ► Installing new software chapter.
D15362.17 DX70 and DX80 Administrator Guide CE9.14, OCTOBER 2020.
Configuration Peripherals
Maintenance > We recommend you to back up the log files, configurations, and
custom elements of the device before you swap to the previously
used software image.
Back up log files, configurations and custom elements
1. Select the Backup tab.
2. Click
files on your computer.
3. Click
backup bundle on your computer.
Revert to the previously used software image
Only administrators, or when in contact with Cisco technical
support, should perform this procedure.
1. Select the Software Recovery Swap tab.
2. Click
software version.
3. Click
changed your mind.
Wait while the device resets. The device restarts automatically
when finished. This procedure may take a few minutes.
Maintenance Maintenance
Download logs and follow the instructions to save the log
Download backup and follow the instructions to save the
Switch to software: cex.y.z..., where x.y.z indicates the
OK to confirm your choice, or Cancel if you have
72
Administrator Guide
Device settings
About the previously used
software image
If there is a severe problem with the
device, switching to the previously used
software image may help solving the
problem.
If the device has not been factory reset
since the last software upgrade, the
previously used software image still
resides on the device. You do not have to
download the software again.
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