Service Contract; Reporting Safety Defects; In The 50 United States And Washington, D.c - RAM 1500 2019 User Manual

Service Contract

You may have purchased a service contract for
a vehicle to help protect you from the high cost
of unexpected repairs after the manufacturer's
New Vehicle Limited Warranty expires. The
manufacturer stands behind only the manufac-
turer's service contracts. If you purchased a
manufacturer's service contract, you will
receive Plan Provisions and an Owner Identifi-
cation Card in the mail within three weeks of
the vehicle delivery date. If you have any ques-
tions about the service contract, call the manu-
facturer's Service Contract National Customer
Hotline at 1-800-521-9922 (Canadian resi-
dents, call (800) 465-2001 English / (800)
387-9983 French).
The manufacturer will not stand behind any
service contract that is not the manufacturer's
service contract. It is not responsible for any
service contract other than the manufacturer's
service contract. If you purchased a service
contract that is not a manufacturer's service
contract, and you require service after the
manufacturer's New Vehicle Limited Warranty
expires, please refer to the contract docu-
ments, and contact the person listed in those
documents.
We appreciate that you have made a major
investment when you purchased the vehicle.
An authorized dealer has also made a major
286
investment in facilities, tools, and training to
assure that you are absolutely delighted with
the ownership experience. You will be pleased
with their sincere efforts to resolve any warranty
issues or related concerns.
WARNING!
Engine exhaust (internal combustion engines
only), some of its constituents, and certain
vehicle components contain,
chemicals known to the State of California to
cause cancer and birth defects, or other
reproductive harm. In addition, certain fluids
contained in vehicles and certain products of
component wear contain, or emit, chemicals
known to the State of California to cause
cancer and birth defects,
reproductive harm.
REPORTING SAFETY
DEFECTS
In The 50 United States And
Washington, D.C.
If you believe that your vehicle has a defect
that could cause a crash or cause injury or
death, you should immediately inform the
National Highway Traffic Safety Administra-
tion (NHTSA) in addition to notifying FCA US
LLC.
If NHTSA receives similar complaints,
it may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However,
NHTSA cannot become involved in
individual problems between you, an
or emit, authorized dealer or FCA US LLC.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll free at
1-888-327-4236
1-800-424-9153); or go to
www.safercar.gov; or write to: Admin-
or other
istrator, NHTSA, 1200 New Jersey
Avenue, SE., West Building, Wash-
ington, D.C. 20590. You can also
obtain other information about motor
vehicle safety
www.safercar.gov.
(TTY:
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