RAM 1500 2019 User Manual page 178

ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following
support centers:
Roadside Assistance – If you get a flat tire,

or need a tow, just push the ASSIST
button and you'll be connected to
someone who can help. Roadside Assis-
tance will know what vehicle you're driving
and its location. Additional fees may apply
for roadside assistance.
SiriusXM Guardian Customer Care –

In-vehicle support for SiriusXM Guardian.
Vehicle Customer Care – Total support for

all other vehicle issues.
SOS Call
1. Push the SOS Call button on the over-
head console.
NOTE:
In case the SOS Call button is pushed in
error, there will be a ten second delay before
the SOS Call system initiates a call to a SOS
operator. To cancel the SOS Call connection,
push the SOS call button on the overhead
console or press the cancellation button on
176
the Device Screen. Termination of the SOS
Call will turn off the green LED light on the
overhead console.
2. The LED light located between the
ASSIST and SOS buttons on the over-
head console will turn green once a
connection to a SOS operator has been
made.
3. Once a connection between the vehicle
and a SOS operator is made, the SOS
Call system may transmit the following
important vehicle information to a SOS
operator:
Indication that the occupant placed a

SOS Call.
The vehicle brand.

The last known GPS coordinates of the

vehicle.
4. You should be able to speak with the SOS
operator through the vehicle audio
system to determine if additional help is
needed.
WARNING!
ALWAYS obey traffic laws
attention to the road. ALWAYS drive safely
with your hands on the steering wheel. You
have full responsibility and assume all
risks related to the use of the features and
applications in this vehicle. Only use the
features and applications when it is safe to
do so. Failure to do so may result in an
accident involving serious injury or death.
NOTE:
Your vehicle may be transmitting data as

authorized by the subscriber.
Once a connection is made between the

vehicle's SOS Call system and the SOS
operator, the SOS operator may be able
to open a voice connection with the
vehicle to determine if additional help is
needed. Once the SOS operator opens a
voice connection with the vehicle's SOS
Call system, the operator should be able
to speak with you or other vehicle occu-
pants and hear sounds occurring in the
vehicle. The vehicle's SOS Call system
will attempt to remain connected with
the SOS operator until the SOS operator
terminates the connection.
and pay