RAM 1500 2012 User Manual
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RAM 1500 2012 User Manual

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  • Page 2 The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in a collision and personal injury. Chrysler Group LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the road.

  • Page 3: Table Of Contents

    Streaming Audio ..66 Video Entertainment Welcome From Chrysler Group LLC . . . 3 System (VES)™ ... . . 66 CONTROLS AT A GLANCE Electronic Vehicle Information Center Driver Cockpit .
  • Page 4 TABLE OF CONTENTS CONSUMER ASSISTANCE MOPAR ACCESSORIES Chrysler Group LLC Customer Authentic Accessories By MOPAR ® . .142 Center ....140 INDEX ....143 Chrysler Canada Inc.

  • Page 5: Introduction/Welcome

    Please disregard any features and equipment described in this guide that are not available on this vehicle. Chrysler Group LLC reserves the right to make changes in design and specifications and/or make additions to or improvements to its products without imposing any obligation upon itself to install them on products previously manufactured.
  • Page 6 INTRODUCTION/WELCOME Vehicles Sold In Canada With respect to any vehicles sold in Canada, the name Chrysler Group LLC shall be deemed to be deleted and the name Chrysler Canada Inc. used in substitution therefore. WARNING! • Pedals that cannot move freely can cause loss of vehicle control and increase the risk of serious personal injury.
  • Page 7 If your symptoms persist, please see an authorized dealer. CHRYSLER, DODGE, JEEP, RAM TRUCK, ATF+4, MOPAR and Uconnect are registered trademarks of Chrysler Group LLC. COPYRIGHT ©2012 CHRYSLER GROUP LLC...

  • Page 8: Controls At A Glance

    CONTROLS AT A GLANCE...
  • Page 9 CONTROLS AT A GLANCE...

  • Page 10: Instrument Cluster

    CONTROLS AT A GLANCE INSTRUMENT CLUSTER Warning Lights - Low Fuel Warning Light - Charging System Light** - Oil Pressure Warning Light** - Anti-Lock Brake (ABS) Light** - Air Bag Warning Light** - Electronic Throttle Control (ETC) Light - Tire Pressure Monitoring System (TPMS) Light - Engine Temperature Warning Light - Transmission Temperature Warning Light - Seat Belt Reminder Light...
  • Page 11 CONTROLS AT A GLANCE Indicators - Turn Signal Indicators - Electronic Stability Control (ESC) Off Indicator - High Beam Indicator - Cargo Lamp On Indicator - Front Fog Light Indicator - Exhaust Brake Indicator - Vehicle Security Indicator* (Diesel Only) - TOW/HAUL Indicator - Door Ajar Indicator - Four-Wheel Drive LOW...

  • Page 12: Getting Started

    GETTING STARTED KEY FOB Locking And Unlocking The Doors • Press the LOCK button once to lock all the doors. Press the UNLOCK button once to unlock the driver’s door only and twice within five seconds to unlock all the doors. •...

  • Page 13: Remote Start

    GETTING STARTED WARNING! • Leaving unattended children in a vehicle is dangerous for a number of reasons. A child or others could be severely injured or killed. Children should be warned not to touch the parking brake, brake pedal, or the shift lever. Do not leave the Key Fob inside the vehicle or in the ignition.

  • Page 14: Seat Belt

    GETTING STARTED SEAT BELT • Be sure everyone in your vehicle is in a seat and using a seat belt properly. • Position the lap belt across your thighs, below your abdomen. To remove slack in the lap portion, pull up a bit on the shoulder belt. To loosen the lap belt if it is too tight, tilt the latch plate and pull on the lap belt.

  • Page 15: Child Restraints

    GETTING STARTED • This vehicle may be equipped with Supplemental Seat-Mounted Side Air Bags to provide enhanced protection to help protect an occupant during a side impact. • If the Air Bag Warning Light is not on during starting, stays on, or turns on while driving, have the vehicle serviced by an authorized service center immediately.
  • Page 16 GETTING STARTED Installing The Lower Attachments: • The vehicle lower anchorages are round bars located at the rear of the seat cushion where it meets the seatback. The rear seat lower anchors can be readily identified by the symbol located on the seatback directly above the anchorages and are just visible when you lean into the rear seat to install the child restraint.
  • Page 17 GETTING STARTED Child Restraint Installation Sequence (Quad Cab ® /Crew Cab - Rear Seats): • The tether straps loops are located between the rear glass and the rear seat. There is a tether strap loop located behind each seating position. You can gain access to the center seating position tether strap loop by raising the head restraint and reaching between the rear glass and rear seat.

  • Page 18: Front Seats

    GETTING STARTED NOTE: Ensure that the tether strap does not slip into the opening between the seatbacks as you remove slack in the strap. WARNING! • In a collision, an unrestrained child, even a tiny baby, can become a projectile inside the vehicle.
  • Page 19 GETTING STARTED Memory Seat • The memory seat feature allows you to save the driver's seat position (excluding lumbar position), driver's outside mirror position, adjustable brake and accelerator pedals, Automatic Temperature Control (ATC) temperature setting and radio station preset settings. The driver's memory buttons are located on the outboard side of the driver's seat cushion.

  • Page 20: Heated/Ventilated Seats

    GETTING STARTED WARNING! • Adjusting a seat while the vehicle is moving is dangerous. The sudden movement of the seat could cause you to lose control. The seat belt might not be properly adjusted, and you could be severely injured or killed. Only adjust a seat while the vehicle is parked.

  • Page 21: Heated Steering Wheel

    GETTING STARTED Rear Heated Seats • Second row heated seat switches are located on the rear of the center console. • Press the switch once to select High-level heating. Press the switch a second time to select Low-level heating. Press the switch a third time to shut the heating elements Off.

  • Page 22: Tilt Steering Column / Adjustable Pedals

    GETTING STARTED TILT STEERING COLUMN / ADJUSTABLE PEDALS Tilt Steering Column • The tilt lever is located on the steering column, below the turn signal lever. • Pull forward on the lever and move the steering wheel up or down as desired.

  • Page 23: Operating Your Vehicle

    OPERATING YOUR VEHICLE ENGINE BREAK-IN RECOMMENDATIONS • A long break-in period is not required for the engine and drivetrain (transmission and axle) in your vehicle. • Drive moderately during the first 300 miles (500 km). After the initial 60 miles (100 km), speeds up to 50 or 55 mph (80 or 90 km/h) are desirable.

  • Page 24: Headlight Switch

    OPERATING YOUR VEHICLE Mist Feature • When a single wipe to clear off road mist or spray from a passing vehicle is needed, push the washer knob, located on the end of the multifunction lever, inward to the first detent and release. The wipers will cycle one time and automatically shut off.

  • Page 25: Speed Control

    OPERATING YOUR VEHICLE Cargo Light • The cargo light is strategically placed lighting that helps illuminate the bed area of the truck. A cargo light symbol will illuminate in the cluster to indicate the light is on. • Push the button to turn ON/OFF the cargo lighting. SPEED CONTROL •...

  • Page 26: Electronic Range Select (Ers) Operation

    OPERATING YOUR VEHICLE • Once a speed is set, pushing the RESUME/ACCEL switch once or the DECEL switch once will increase or decrease the set speed approximately 1 mph (2 km/h). Resume • To resume a previously selected set speed in memory, push the RESUME/ ACCEL switch and release.
  • Page 27 OPERATING YOUR VEHICLE • Electronic Range Select (ERS) allows you to limit the highest available transmission gear, and can be activated during any driving condition. When towing a trailer or operating the vehicle in off-road conditions, using ERS shift control will help you maximize both performance and engine braking. •...

  • Page 28: Manual Climate Controls

    OPERATING YOUR VEHICLE MANUAL CLIMATE CONTROLS Air Recirculation /Max A/C • Rotate the Temperature Control to the MAX A/C position to automatically turn on both Air Conditioning and Recirculation. • For window defogging, turn the recirculation button off. • Recirculation is not allowed in defrost, floor, defrost/floor (mix) modes. Heated Mirrors •...

  • Page 29: Parksense ® Rear Park Assist

    OPERATING YOUR VEHICLE Air Conditioning (A/C) • If the A/C button is pushed while in the AUTO mode, the indicator light may flash three times to indicate the cabin air is being controlled automatically. SYNC Temperature Button • Push the SYNC button once to control the driver and passenger temperatures simultaneously.

  • Page 30: Parkview ® Rear Back-Up Camera

    OPERATING YOUR VEHICLE PARKVIEW REAR BACK-UP CAMERA ® • You can see an on-screen image of the rear of your vehicle whenever the shift lever is put into REVERSE. The ParkView ® Rear Back-Up Camera image will be displayed on the radio display screen, located on the center stack of the instrument panel.

  • Page 31: Power Sliding Rear Window

    OPERATING YOUR VEHICLE Max Load Inflation (Indicator Light Off) • If the passenger and cargo weights exceed the Light Load Pressure Definition shown on the Supplemental Tire Pressure Information Label, adjust tires to the correct “Max Load Inflation” pressure. If the indicator is on, reset by pushing the switch once.
  • Page 32 OPERATING YOUR VEHICLE Manual Open/Close • Press and hold the switch rearward to open or forward to close the sunroof. Any release of the switch will stop the movement, and the sunroof will remain in a partially open or closed position until the switch is pressed again. Venting Sunroof •...

  • Page 33: Wind Buffeting

    OPERATING YOUR VEHICLE WIND BUFFETING • Wind buffeting can be described as a helicopter-type percussion sound. If buffeting occurs with the rear windows open, adjust the front and rear windows together. • If buffeting occurs with the sunroof open, adjust the sunroof opening, or adjust any window.

  • Page 34: Electronics

    ELECTRONICS YOUR VEHICLE'S SOUND SYSTEM...
  • Page 35 ELECTRONICS...

  • Page 36: Media Center 130 (Sales Code Res)

    ELECTRONICS Media Center 130 (Sales Code RES) NOTE: • Your radio has many features that add to the comfort and convenience of you and your passengers. Some of these radio features should not be used when driving because they take your eyes from the road or your attention from driving. Clock Setting •...
  • Page 37 ELECTRONICS Store Radio Presets • Press the “SET/RND” button once and SET 1 will show in the display. Then select button (1–6). • A second station may be added to each push button. Press the “SET/RND” button twice and SET 2 will show in the display. Then select button (1–6). CD/DISC Operation Seek Up/Down Buttons •...

  • Page 38: Media Center 130 With Satellite Radio (Sales Code Res + Rsc)

    ELECTRONICS Media Center 130 with Satellite Radio (Sales Code RES + RSC) NOTE: • Your radio may not be equipped with the Uconnect™ Voice Command and Uconnect™ Phone features. To determine if your radio has these features, press the Voice Command button on the radio. You will hear a voice prompt if you have the feature, or see a message on the radio stating “Uconnect Phone not available”...
  • Page 39 ELECTRONICS Radio Operation Seek Up/Down Buttons • Press to seek through radio stations in AM, FM, or SAT bands. • Hold either button to bypass stations without stopping. Store Radio Presets • Press the “SET/RND” button once and SET 1 will show in the display. Then select button (1–6).

  • Page 40: Media Center 430/430N (Sales Code Rbz/Rhb)

    ELECTRONICS • To select a folder from the list, press the “TUNE/SCROLL” control knob and the radio will begin playing the files contained in that folder. Audio Jack Operation • The Audio Jack allows a portable device, such as an MP3 player or a cassette player, to be plugged into the radio and utilize the vehicle’s audio system, using a 3.5 mm audio cable, to amplify the source and play through the vehicle speakers.
  • Page 41 ELECTRONICS Clock Setting • Turn the radio on, then touch the screen where the time is displayed. • Touch the “USER CLOCK” soft-key (Navigation radio only). • To adjust the hours, touch either the “HOUR FORWARD” or “HOUR BACKWARD” soft-key. •...
  • Page 42 ELECTRONICS Radio Operation • To access Radio Mode, touch the “RADIO” hard-key on the left side of the faceplate, then touch the “AM,” “FM” or “SAT” soft-key at the top of the screen to select the band. Seek Up/Seek Down •...
  • Page 43 ELECTRONICS CD/DVD Disc Operation • Press the “MEDIA” hard key to display the media source tabs at the top of the screen. Select the source by touching the “HDD,” “DISC,” or “AUX” media source soft-key tab. NOTE: Your Touch-Screen Radio will usually automatically switch to the appropriate mode when something is first connected or inserted into the system.
  • Page 44 ELECTRONICS • The functions of the portable device are controlled using the device buttons. The volume may be controlled using the radio or portable device. Hard Disk Drive (HDD) Operation • The Hard Disk Drive (HDD) mode gives you access to the audio files on the internal hard disk drive.
  • Page 45 ELECTRONICS • Select the folders or titles you would like to copy, then touch the “DONE” soft-key to start the copy process. NOTE: The copy progress is shown in the lower left corner of the screen. Copying Pictures To The HDD •...
  • Page 46 ELECTRONICS Playing Music From The HDD • Press the “MEDIA” hard key to display the media source tabs at the top of the screen. Touch the “HDD” soft-key tab. Touch the desired track soft-key to play or touch the “SEARCH/BROWSE” soft-key to search by artist, by album, by song, by genre, from a folder, or from Favorites.
  • Page 47 ELECTRONICS Main Navigation Menu Finding Points Of Interest • From the main Navigation menu, touch “Where To?,” then touch “Points of Interest.” • Select a Category and then a subcategory, if necessary. • Select your destination and touch “Go.” Finding A Place By Spelling The Name •...
  • Page 48 ELECTRONICS Following Your Route • Your route is marked with a magenta line on the map. If you depart from the original route, your route is recalculated. A speed limit icon could appear as you travel on major roadways. Adding A Via Point •...

  • Page 49: Media Center 730N (Sales Code Rhr)

    ELECTRONICS • You may experience delays in acquisition of satellite signals when in areas with an obstructed view to the sky, such as garages, tunnels, or large cities with tall buildings. Media Center 730N (Sales Code RHR) NOTE: Your radio may not be equipped with the Uconnect™ Voice Command and Uconnect™...
  • Page 50 ELECTRONICS Menu • Press the “MENU” hard-key to access the System Setup menu and the My Files menu. • Press the “MENU” hard-key in an active mode (SAT, CD, AUX, etc.) in order to change mode specific settings. Equalizer, Balance And Fade Audio Control Menu •...
  • Page 51 ELECTRONICS Radio Operation • To access Radio Mode, touch the “RADIO/MEDIA” hard-key on the left side of the faceplate repeatedly until AM/FM/SAT appears at the top of the screen, then touch the “AM,” “FM” or “SAT” soft-key to select the band. Seek Up/Seek Down •...
  • Page 52 ELECTRONICS CD/DVD Disc Operation • Press the “RADIO/MEDIA” hard key until the media source tabs are displayed at the top of the screen. Select the source by touching the “HDD,” “DISC,” or “AUX” media source soft-key tab. NOTE: Your Touch-Screen Radio will usually automatically switch to the appropriate mode when something is first connected or inserted into the system.
  • Page 53 ELECTRONICS • The functions of the portable device are controlled using the device buttons. The volume may be controlled using the radio or portable device. Hard Disk Drive (HDD) Operation • The Hard Disk Drive (HDD) mode gives you access to the audio files on the internal hard disk drive.
  • Page 54 ELECTRONICS • Touch the “MY MUSIC” soft-key, then touch the “Add Music Files” to HDD soft-key. • Touch “From USB” soft-key, then select the folders or titles you would like to copy, and then touch the “SAVE” soft-key to start the copy process.
  • Page 55 ELECTRONICS • You can also delete pictures by touching the “Delete” soft-key. Playing Music From The HDD • Press the “RADIO/MEDIA” hard key until the media source tabs are displayed at the top of the screen. Touch the “HDD” soft-key tab. Touch the desired track soft-key to play or touch the “SEARCH/BROWSE”...
  • Page 56 ELECTRONICS Main Navigation Menu Finding Points Of Interest • From the NAV main menu, touch the “Points of Interest” soft-key. • Select a Category and then a subcategory, if necessary. • Select your destination and touch “GO.” Finding A Place By Entering The Street Address •...
  • Page 57 ELECTRONICS Entering Your Home Location • Press the “NAV” hard-key on the right side of the radio. • From the Nav – Main Menu, touch “Guide Me Home” to enter your home address. If no home address has been set, touch “YES” to access the Enter Home Address menu.

  • Page 58: Sirius Xm™ Satellite Radio/Travel Link

    ELECTRONICS Route Guidance • After starting route guidance, the system calculates the route and announces: “Follow the arrows on the display.” You will receive navigation recommendations by voice messages and screen displays. Route Options • After pressing the “OPTIONS” soft-key in the Route Guidance Menu, the following information is displayed: •...
  • Page 59 ELECTRONICS • The following describes features that are available when in Sirius XM™ Satellite Radio mode. • To access Sirius XM™ Satellite Radio, press the “RADIO/MEDIA” or “RADIO” and then touch the “SAT” soft-key tab. Info • Touch the “i” soft-key to view detailed information about the current Sirius XM™...
  • Page 60 ELECTRONICS Display SAT Favorites List • Touch the “Search/Browse” soft-key and select “Favorites” from the SAT Browse screen. • Touch the desired favorites soft-key to switch the SAT tuner to the corresponding channel. • You may use the “LIST” soft-key to toggle between: •...
  • Page 61 ELECTRONICS Sirius Travel Link (Media Center 730N (RHR) & Media Center 430N (RHB) Only) NOTE: • Sirius Travel Link requires a subscription, sold separately after the 1 year trial subscription included with your vehicle purchase. • Sirius Travel Link is only available in the United States. •...

  • Page 62: Steering Wheel Audio Controls

    ELECTRONICS STEERING WHEEL AUDIO CONTROLS • The steering wheel audio controls are located on the rear surface of the steering wheel. Right Switch • Press the switch up or down to increase or decrease the volume. • Press the button in the center to change modes AM/FM/CD/SAT.

  • Page 63: Uconnect™ Phone

    ELECTRONICS NOTE: • The USB port supports certain Mini, Classic, Nano, Touch, and iPhone ® devices. The USB port also supports playing music from compatible external USB Mass Storage Class memory devices. For supported audio file formats, refer to the USB Port section on the Owner's Manual on the DVD.
  • Page 64 ELECTRONICS • (After the BEEP), say “pair a device”. • Follow the audible prompts. • You will be asked to say a four-digit Personal Identification Number (PIN), which you will later need to enter into your mobile phone. You can say any four-digit PIN.
  • Page 65 ELECTRONICS Phonebook Edit • Press the “Phone” button • (After the BEEP), say “phonebook”. • (After the BEEP), say “new entry” or “list names” or “delete”. • Follow the prompts. Making A Phone Call • Press the “Phone” button • (After the BEEP), say “dial” (or “call” a name). •...

  • Page 66: Uconnect™ Voice Command

    ELECTRONICS Uconnect™ VOICE COMMAND • The Uconnect™ Voice Command system allows you to control your AM, FM radio, satellite radio, disc player, HDD, Uconnect™ Phone, a memo recorder, and supported portable media devices. • When you press the “Voice Command” button located on the radio faceplate or steering wheel, you will hear a beep.
  • Page 67 ELECTRONICS Memo Mode To switch to the voice recorder mode, say “Memo”. The following are common voice commands for this mode: “New Memo” (to record a new memo) — During the recording, you may press the Voice Command button to stop recording. You proceed by saying one of the following commands: —...

  • Page 68: Bluetooth ® Streaming Audio

    ELECTRONICS Bluetooth STREAMING AUDIO ® • If equipped with Uconnect™ Voice Command, your Bluetooth-equipped iPod devices, cell phones or other ® media players, may also be able to stream music to your vehicle's speakers. Your connected device must be Bluetooth-compatible, and paired with your Media Center radio (see Uconnect™...

  • Page 69: Electronic Vehicle Information Center (Evic)

    ELECTRONICS • Touch the 1 soft-key to select an audio channel, then touch the DISC soft-key in the MEDIA column. Operation Of The Remote • The remote control operates similarly to any DVD remote you have used before and allows the rear seat passengers to change stations, tracks, discs and audio/video modes.

  • Page 70: Programmable Features

    ELECTRONICS Compass Calibration • This compass is self-calibrating, which eliminates the need to set the compass manually. When the vehicle is new, the compass may appear erratic and the EVIC will display “CAL” until the compass is calibrated. • You may also calibrate the compass by completing one or more 360 degree turns (in an area free from large metal or metallic objects) until the “CAL”...

  • Page 71: Universal Garage Door Opener (Homelink ® )

    ELECTRONICS Auto Unlock Doors On Exit • To have all of the vehicle doors unlock when any door is opened: • Enter your vehicle, close all the doors and fasten your seat belt. • Within 15 seconds, cycle the ignition switch from the OFF position to the ON position a minimum of four times, ending in the OFF position (do not start the engine).
  • Page 72 ELECTRONICS • Erase all channels before you begin programming. To erase the channels, place the ignition switch into the ON/RUN position, then press and hold the two outside HomeLink buttons (I and III) for up 20 seconds or until the red ®...
  • Page 73 ELECTRONICS • Place the hand-held transmitter 1 to 3 in (3 to 8 cm) away from the HomeLink ® button you wish to program while keeping the HomeLink ® indicator light in view. • Simultaneously press and hold both the HomeLink ®...

  • Page 74: Power Inverter

    ELECTRONICS POWER INVERTER • A 115 Volt, 150 Watt power inverter outlet is located on the lower instrument panel next to the climate control knob. This outlet can power cellular phones, electronics and other low power devices requiring power up to 150 Watts. •...
  • Page 75 ELECTRONICS NOTE: • Do not exceed the maximum power of 160 Watts (13 Amps) at 12 Volts. If the 160 Watt (13 Amp) power rating is exceeded, the fuse protecting the system will need to be replaced. • Power outlets are designed for accessory plugs only. Do not insert any other object in the power outlet as this will damage the outlet and blow the fuse.

  • Page 76: Off-Road Capabilities

    OFF-ROAD CAPABILITIES FOUR-WHEEL DRIVE OPERATION Four-Position Transfer Case • The transfer case provides four mode positions: • Two-wheel drive high range (2WD) • Four-wheel drive high range (4WD LOCK) • NEUTRAL (N) • Four-wheel drive low range (4WD LOW) • This transfer case is intended to be driven in the 2WD position for normal street and highway conditions, such as dry, hard-surfaced roads.
  • Page 77 OFF-ROAD CAPABILITIES • This electronically shifted transfer case is designed to be driven in the two-wheel drive position (2WD) or four-wheel drive position (4WD AUTO) for normal street and highway conditions on dry, hard-surfaced roads. • Driving the vehicle in 2WD will have greater fuel economy benefits as the front axle is not engaged in 2WD.

  • Page 78: Utility

    UTILITY EASY-OFF TAILGATE • To simplify mounting of a camper unit with an overhang, the tailgate can be removed. NOTE: If your vehicle is equipped with a rear camera the electrical connector must be disconnected prior to removing the tailgate. Removing the Tailgate •...

  • Page 79: Rambox

    UTILITY RAMBOX ® • The RamBox ® system is an integrated pickup box storage and cargo management system consisting of three features: • Integrated box side storage bins • Cargo extender/divider • Bed rail tie-down system ® RamBox Integrated Box Side Storage Bins •...
  • Page 80 UTILITY • The RamBox ® storage bins can be locked using the vehicle key. NOTE: Provisions are provided in the bins for cargo dividers and shelf supports. These accessories (in addition to other RamBox accessories) are available from ® MOPAR ®...
  • Page 81 UTILITY • Rotate the center handle horizontally to secure the side gates in the closed position. • Lock the center handle to secure the panel into place and assist against theft. Extender Position • The bed extender will add an additional 15 in (38 cm) in the back of the truck when additional cargo room is needed.
  • Page 82 UTILITY CAUTION! (Continued) • Damage to the RamBox ® bin may occur due to heavy/sharp objects placed in bin that shift due to vehicle motion. In order to minimize potential for damage, secure all cargo to prevent movement and protect inside surfaces of bin from heavy/sharp objects with appropriate padding.

  • Page 83: Towing & Payload

    UTILITY TOWING & PAYLOAD Ram 1500 4x2 SLT/ Laramie Outdoorsman/ Sport 3.7L V-6 4–Speed Towing: 3750 lbs - Automatic – — Payload: 1860 lbs Transmission - max 4.7L V-8 6–Speed Towing: 5000 lbs - Towing: 5000 lbs - Automatic std 7600 lbs - max std 7650 lbs - max —...
  • Page 84 UTILITY 2500 Power 2500 ST SLT 3500 ST SLT Bighorn/Lonestar Bighorn/Lonestar Wagon ® Laramie Laramie Outdoorsman Outdoorsman ® 6.7L Cummins Towing: 13350 lbs Towing: 14,050 lbs Turbo Diesel I-6 - max - max — 6-Speed Manual Payload: 2490 lbs Payload: 5050 lbs - max - max Transmission...

  • Page 85: Tow/Haul Mode

    UTILITY TOW/HAUL MODE • When driving in hilly areas, towing a trailer, carrying a heavy load, etc., and frequent transmission shifting occurs, press the TOW/HAUL switch to select TOW/HAUL mode. This will improve performance and reduce the potential for transmission overheating or failure due to excessive shifting. When operating in TOW/HAUL mode, transmission upshifts are delayed, and the transmission will automatically downshift (for engine braking) during steady braking maneuvers.

  • Page 86: Integrated Trailer Brake Module

    UTILITY INTEGRATED TRAILER BRAKE MODULE • The Integrated Trailer Brake Controller allows you to automatically or manually activate the Electric Trailer Brakes and Electric Over Hydraulic Trailer Brakes for a better braking performance when towing a trailer. The controller and status display are on the instrument panel to the left of the steering wheel, and the included control lever can activate the trailer...
  • Page 87 UTILITY • Press the SELECT button and then press the UP or DOWN buttons until Trailer Brake Type appears on the screen. • Press the SELECT button and then press the UP or DOWN buttons until the proper Trailer Brake Type appears on the screen. NOTE: 1500 Models Only –...

  • Page 88: Recreational Towing (Behind Motorhome, Etc.)

    UTILITY GAIN Adjustment Buttons (+/-) • Pressing the +/- buttons, located on the left side of the module, will increase/decrease the brake control power output to the trailer brakes in 0.5 increments. The GAIN setting can be increased to a maximum of 10 or decreased to a minimum of 0.
  • Page 89 UTILITY Recreational Towing – Two-Wheel Drive Models • DO NOT flat tow this vehicle. Damage to the drivetrain will result. • Recreational towing (for two-wheel drive models) is allowed ONLY if the rear wheels are OFF the ground. This may be accomplished using a tow dolly or vehicle trailer.
  • Page 90 UTILITY CAUTION! • Towing with the rear wheels on the ground will cause severe transmission damage. Damage from improper towing is not covered under the New Vehicle Limited Warranty. • Do not disconnect the driveshaft because fluid may leak from the transmission, causing damage to internal parts.

  • Page 91: Diesel

    DIESEL ENGINE BREAK-IN RECOMMENDATIONS • The Cummins ® turbocharged diesel engine does not require a break-in period due to its construction. Normal operation is allowed, providing the following recommendations are followed: • Warm up the engine before placing it under load. •...
  • Page 92 DIESEL Cold Start Procedure • Turn the ignition switch to the ON position. If the Wait To Start light appears in the cluster, wait for the light to turn off before starting. • In extremely cold weather below 0°F (-18°C) it may be beneficial to cycle the manifold heaters twice before attempting to start the engine.

  • Page 93: Diesel Exhaust Brake (Engine Braking)

    DIESEL DIESEL EXHAUST BRAKE (ENGINE BRAKING) • The exhaust brake feature will only function when the driver turns the exhaust brake switch to the ON position. • The switch is located on the switch bank below the audio system. • Once the switch is in the ON position and the vehicle is moving faster than 5 mph (8 km/h), the exhaust brake will automatically operate when the driver removes pressure from the accelerator pedal.

  • Page 94: Idle-Up Feature (Automatic Transmission Only)

    DIESEL IDLE-UP FEATURE (AUTOMATIC TRANSMISSION ONLY) • The Idle-Up Feature uses the speed control switches to increase engine idle speed and quickly warm the vehicle’s interior. This feature must be enabled by your dealer. See your local dealer. • With the transmission in PARK, the parking brake applied, and the engine running, push the speed control ON/OFF switch on, then push the SET switch.

  • Page 95: Exhaust Regeneration

    DIESEL • When clean fuel is visible, close the drain and switch the ignition to OFF. • Refer to the Owner's Manual on the DVD for further details. Fuel Filter Replacement • With the engine off and a drain pan under the fuel filter drain hose, open the water drain valve 1/4 turn counterclockwise and completely drain fuel and water into the approved container.
  • Page 96 DIESEL Perform Service • Your vehicle will require emissions maintenance at a set interval. To help remind you when this maintenance is due, the Electronic Vehicle Information Center (EVIC) will display “Perform Service”. When the “Perform Service” message is displayed on the EVIC it is necessary to have the emissions maintenance performed.

  • Page 97: Cool-Down Idle Chart

    DIESEL COOL–DOWN IDLE CHART TURBOCHARGER "COOL DOWN" CHART Driving Conditions Load Turbocharger Idle Time (in Temperature minutes) Before Shut Down Stop and Go Empty Cool Less than 1 Stop and Go Medium Warm Highway Speeds Medium Warm City Traffic Max. GCWR Warm Highway Speeds Max.

  • Page 98: What To Do In Emergencies

    WHAT TO DO IN EMERGENCIES 24-HOUR TOWING ASSISTANCE • Dial toll-free 1-800-521-2779 or 1-800-363-4869 for Canadian residents. • Provide your name, vehicle identification number and license plate number. • Provide your location, including telephone number, from which you are calling. •...
  • Page 99 WHAT TO DO IN EMERGENCIES • Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly. The TPMS malfunction indicator is combined with the low tire pressure telltale. When the system detects a malfunction, the telltale will flash for approximately one minute and then remain continuously illuminated.
  • Page 100 WHAT TO DO IN EMERGENCIES BRAKE - Brake Warning Light • The Brake Warning light illuminates when there is either a system malfunction or the parking brake is applied. If the light is on and the parking brake is not applied, it indicates a possible brake hydraulic malfunction, brake booster problem or an Anti-Lock Brake System problem.
  • Page 101 WHAT TO DO IN EMERGENCIES - Anti-Lock Brake (ABS) Light • This light monitors the Anti-Lock Brake System (ABS). • If the light is not on during starting, stays on, or turns on while driving, we recommend you drive to the nearest service center and have the vehicle serviced immediately.

  • Page 102: If Your Engine Overheats

    WHAT TO DO IN EMERGENCIES Oil Change Indicator Message • If an “oil change” message (shown as CHANgE OIL) appears and a single chime sounds, it is time for your next required oil change. Resetting The Light After Servicing • Turn the ignition switch to the ON/RUN position (do not start engine). •...

  • Page 103: Jacking And Tire Changing

    WHAT TO DO IN EMERGENCIES JACKING AND TIRE CHANGING Jack Location • The jack and jack tools are stored under the front passenger seat. Removal • To access the jack and jack tools you must remove the plastic access cover, located on the side of the seat.
  • Page 104 WHAT TO DO IN EMERGENCIES Reinstalling The Jack And Tools (1500 Series) 1. Lower the jack all the way down by turning the jack turn-screw until the jack is snug. 2. Position the jack and tool bag (unrolled). Make sure the lug wrench is under the jack near the jack turn-screw.
  • Page 105 WHAT TO DO IN EMERGENCIES 4. Place the jack and tools in the storage position holding the jack by the jack turn-screw, slip the jack and tools under the seat so that the bottom slot engages into the fastener on the floor, and then secure to the floor pan using the wing bolt.
  • Page 106 WHAT TO DO IN EMERGENCIES Removing The Spare Tire • Remove the spare tire before attempting to jack up the truck. Attach the wheel wrench to the jack extension tube. Insert the tube through the access hole between the lower tailgate and the top of the bumper and into the winch mechanism tube.
  • Page 107 WHAT TO DO IN EMERGENCIES Instructions 1. Remove the spare wheel, jack, and tools from storage. 2. Using the wheel wrench, loosen, but do not remove, the wheel nuts by turning them counterclockwise one turn while the wheel is still on the ground.
  • Page 108 WHAT TO DO IN EMERGENCIES Operate the jack using the jack drive tube and the wheel wrench. The tube extension may be used but is not required. For 4x2 and 4x4 trucks, when changing a rear wheel, assemble the jack drive tube to the jack and connect the drive tube to the extension tube.
  • Page 109 WHAT TO DO IN EMERGENCIES Connect the jack tube extension and wheel wrench. • 2500/3500 Series Trucks For 2500/3500 4x2 series trucks, when changing a front wheel, place the bottle jack under the frame rail behind the wheel. Locate the jack as far forward as possible on the straight part of the frame.
  • Page 110 WHAT TO DO IN EMERGENCIES Operate the jack using the jack drive tube and the wheel wrench. The tube extension, may be used, but is not required. For 2500/3500 4x4 series trucks, when changing the front wheel, assemble the jack drive tube to the jack and connect the drive tube to the extension tube.
  • Page 111 WHAT TO DO IN EMERGENCIES 8. Lower the jack to its fully closed position. If the bottle jack will not lower by turning the dial (thumbwheel) by hand, it may be necessary to use the jack drive tube in order to lower the jack. Stow the replaced tire, jack, and tools as previously described.
  • Page 112 WHAT TO DO IN EMERGENCIES 8-Stud — Dual Rear Wheels • Dual wheels are flat-mounted and center-piloted. The lug nuts are a two-piece assembly. When the tires are being rotated or replaced, clean these lug nuts and add two drops of oil at the interface between the hex and the washer. •...
  • Page 113 WHAT TO DO IN EMERGENCIES • Turn the wheel so that the valve stem is down. Slide the wheel retainer through the center of the wheel and position it properly across the wheel opening. • For convenience in checking the spare tire inflation, stow with the valve stem toward the rear of the vehicle.

  • Page 114: Jump-Starting

    WHAT TO DO IN EMERGENCIES WARNING! (Continued) • Block the wheel diagonally opposite the wheel to be raised. • Set the parking brake firmly and set an automatic transmission in PARK; a manual transmission in REVERSE. • Do not let anyone sit in the vehicle when it is on a jack. •...
  • Page 115 WHAT TO DO IN EMERGENCIES • Set the parking brake, shift the automatic transmission into PARK and turn the ignition to LOCK. • Turn off the heater, radio, and all unnecessary electrical accessories. • If using another vehicle to jump-start the battery, park the vehicle within the jumper cables reach, set the parking brake and make sure the ignition is OFF.

  • Page 116: Emergency Tow Hooks

    WHAT TO DO IN EMERGENCIES WARNING! • When temperatures are below the freezing point, electrolyte in a discharged battery may freeze. Do not attempt jump-starting because the battery could rupture or explode and cause personal injury. Battery temperature must be brought above the freezing point before attempting a jump-start.

  • Page 117: Shift Lever Override

    WHAT TO DO IN EMERGENCIES SHIFT LEVER OVERRIDE • If a malfunction occurs and the shift lever cannot be moved out of the PARK position, you can use the following procedure to temporarily move the shift lever. • Have your vehicle inspected by your local authorized dealer immediately if the shift lever override has been used.

  • Page 118: Towing A Disabled Vehicle

    WHAT TO DO IN EMERGENCIES...

  • Page 119: Freeing A Stuck Vehicle

    WHAT TO DO IN EMERGENCIES FREEING A STUCK VEHICLE • If your vehicle becomes stuck in mud, sand or snow, it can often be moved by a rocking motion. Turn your steering wheel right and left to clear the area around the front wheels.

  • Page 120: Event Data Recorder (Edr)

    WHAT TO DO IN EMERGENCIES EVENT DATA RECORDER (EDR) • This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an air bag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle’s systems performed.

  • Page 121: Maintaining Your Vehicle

    MAINTAINING YOUR VEHICLE OPENING THE HOOD • Pull the hood release lever located below the steering wheel at the base of the instrument panel. • Reach into the opening beneath the center of the hood and move the safety latch lever while lifting the hood at the same time.

  • Page 122: Engine Compartment

    MAINTAINING YOUR VEHICLE...
  • Page 123 MAINTAINING YOUR VEHICLE...
  • Page 124 MAINTAINING YOUR VEHICLE...
  • Page 125 MAINTAINING YOUR VEHICLE...

  • Page 126: Fluids And Capacities

    API certified 5W-20 3.7L 5 Quarts (4.7 Liters) 3.7L, 4.7L, 5.7L engine oil, meeting the 4.7L 6 Quarts (5.7 Liters) requirements of Chrysler 5.7L 7 Quarts (6.6 Liters) Material Standard MS-6395. Refer to your oil filler cap for correct SAE grade.
  • Page 127 MAINTAINING YOUR VEHICLE Fluid, Lubricant, or Component Capacities Genuine Part Engine Oil Filter 3.7L, MOPAR Engine Oil Filter ® — 4.7L, 5.7L, 6.7L or equivalent. Spark Plug 3.7L ZFR6F-11G (Gap 0.043 in — [1.09 mm]) Spark Plug 4.7L Upper Bank — FR8TE2 (Gap 0.039 in [0.99 mm]) —...
  • Page 128 MAINTAINING YOUR VEHICLE Fluid, Lubricant, or Component Capacities Genuine Part Brake Master Cylinder MOPAR DOT 3 and SAE ® J1703 should be used or equivalent. If DOT 3 is not available, then DOT 4 is — acceptable. Use only recommended Brake Fluids.
  • Page 129 Engine Oil with Filter 6.7L In ambient temperatures 12 Quarts (11.4 Liters) Turbo Diesel Engine below 0°F (-18°C), 5W-40 synthetic engine oil that meets Chrysler Materials Standard MS-10902 and the API CJ-4 engine oil category is required. In ambient temperatures above 0°F (-18°C),...
  • Page 130 MAINTAINING YOUR VEHICLE Fluid, Lubricant, or Component Capacities Genuine Part Fuel Selection 6.7L Turbo Use good quality diesel 2500/3500 Shortbed - Diesel fuel from a reputable 34 Gallons (129 Liters) supplier in your vehicle. (Approximate) 2500/3500 Federal law requires that Longbed - 35 Gallons you must fuel this vehicle (132 Liters) (Approximate)

  • Page 131: Maintenance Chart

    MAINTAINING YOUR VEHICLE...
  • Page 132 MAINTAINING YOUR VEHICLE...
  • Page 133 MAINTAINING YOUR VEHICLE Maintenance Record (Gasoline Engine) Odometer Date Signature, Authorized Service Center 8,000 Miles (13,000 km) or 6 Months 16,000 Miles (26,000 km) or 12 Months 24,000 Miles (39,000 km) or 18 Months 32,000 Miles (52,000 km) or 24 Months 40,000 Miles (65,000 km) or 30 Months...
  • Page 134 MAINTAINING YOUR VEHICLE...
  • Page 135 MAINTAINING YOUR VEHICLE...
  • Page 136 MAINTAINING YOUR VEHICLE Maintenance Record (Diesel Engine) Odometer Date Signature, Authorized Service Center 7,500 Miles (12,000 km) or 6 Months 15,000 Miles (24,000 km) or 12 Months 22,500 Miles (36,000 km) or 18 Months 30,000 Miles (40,000 km) or 24 Months 37,500 Miles (60,000 km) or 30 Months...

  • Page 137: Fuses

    MAINTAINING YOUR VEHICLE FUSES Integrated Power Module (fuses) The Integrated Power Module is located in the engine compartment near the battery. This center contains cartridge fuses and mini fuses. A description of each fuse and component may be stamped on the inside cover, otherwise the cavity number of each fuse is stamped on the inside cover that corresponds to the following chart.
  • Page 138 MAINTAINING YOUR VEHICLE Cavity Cartridge Fuse Mini Fuse Description 40 Amp Green Trailer Tow 30 Amp Pink Electric Brake 30 Amp Pink Diesel Powertrain Control Module – If Equipped 25 Amp Natural Driver Door Node 25 Amp Natural Passenger Door Node 40 Amp Green Antilock Brakes Pump/Stability Control System...
  • Page 139 MAINTAINING YOUR VEHICLE Cavity Cartridge Fuse Mini Fuse Description 20 Amp Yellow Main #2 Instrument Cluster/Wireless Control Module/ITM/Siren/Multifunction Switch (Steering Column Module) 20 Amp Yellow Back Up Camera (Domestic Only) 20 Amp Yellow Power Seat Module(s)/Audio Telematics/Daytime Running Lights Relay/Instrument Cluster/Transfer Case Module 10 Amp Red Airbag Module...

  • Page 140: Tire Pressures

    MAINTAINING YOUR VEHICLE CAUTION! • When installing the totally integrated power module cover, it is important to ensure the cover is properly positioned and fully latched. Failure to do so may allow water to get into the totally integrated power module and possibly result in a electrical system failure.

  • Page 141: Wheel And Wheel Trim Care

    MAINTAINING YOUR VEHICLE WHEEL AND WHEEL TRIM CARE • All wheels and wheel trim, especially aluminum and chrome plated wheels, should be cleaned regularly with a mild soap and water to prevent corrosion. • To remove heavy soil and/or excessive brake dust, use MOPAR ®...

  • Page 142: Consumer Assistance

    CONSUMER ASSISTANCE CHRYSLER GROUP LLC CUSTOMER CENTER P.O. Box 21–8004 Auburn Hills, MI 48321–8004 Phone: 1–866–726–4636 CHRYSLER CANADA INC. CUSTOMER CENTER P.O. Box 1621 Windsor, Ontario N9A 4H6 Phone: 1–800–465–2001 (English) Phone: 1–800–387–9983 (French) ASSISTANCE FOR THE HEARING IMPAIRED • To assist customers who have hearing difficulties, the manufacturer has installed special TDD (Telecommunication Devices for the Deaf) equipment at its customer center.

  • Page 143: Publications Ordering

    • A street address is required when ordering manuals (no P.O. Boxes). • The Owner's Manual and User Guide electronic files are also available on the Chrysler, Jeep, Ram Truck and Dodge websites. • Click on the "For Owners" tab, select "Owner/Service Manuals", then select your desired model year and vehicle from the drop down lists.

  • Page 144: Mopar Accessories

    MOPAR ACCESSORIES AUTHENTIC ACCESSORIES BY MOPAR ® • The following highlights just some of the many Authentic Ram Truck Accessories by Mopar featuring a fit, finish, and functionality specifically for your Ram Truck. • In choosing Authentic Accessories you gain far more than expressive style, premium protection, or extreme entertainment, you also benefit from enhancing your vehicle with accessories that have been thoroughly tested and factory-approved.

  • Page 145: Index

    INDEX Adjustable Pedals ... 20 Defects, Reporting ..141 Air Conditioning ..26,27 Defroster, Rear Window .
  • Page 146 INDEX Garage Door Opener (HomeLink ® ) . . 69 Maintenance Record ..131,134 Maintenance Schedule ..129,132 Malfunction Indicator Light (Check Headlights Engine) ....98 Automatic .
  • Page 147 INDEX Recreational Towing ..86 Theft Alarm (Security Alarm) ..11 Remote Starting System ..11 Theft System Arming ..11 Replacement Bulbs .

  • Page 148: Faq (How To?)

    FAQ (How To?) FREQUENTLY ASKED QUESTIONS GETTING STARTED • How do I install my LATCH Equipped Child Seat? pg. 13 • How do I program my Front Seat Memory? pg. 17 OPERATING YOUR VEHICLE • How does the Electronic Range Select (ERS) operate? pg. 24 •...
  • Page 149 NOTES...
  • Page 150 NOTES...
  • Page 151 NOTES...
  • Page 152 NOTES...
  • Page 153 NOTES...
  • Page 154 NOTES...
  • Page 155 RAMTRUCKS.COM This guide has been prepared to help you get quickly acquainted with your new RAM and to provide a convenient reference source for common questions. However, it is not a substitute for your Owner’s Manual. For complete operational instructions, maintenance procedures and important safety messages, please consult your Owner’s Manual, Navigation/Media Center Manuals, Multimedia User Manual and other Warning Labels in your vehicle.
  • Page 156 Download a FREE electronic copy of the Owner’s Manual or Warranty Booklet by visiting the Ownership tab at www.ramtrucks.com (U.S.) or www.ramtruck.ca (Canada). Download a free Vehicle Information App by visiting your application store, Keyword (RAM Trucks), or scanning the Microsoft Tag. To put Microsoft Tags to work for you, use your mobile phone’s browser or App store to download a Microsoft Tag reader, like the free one at www.gettag.mobi.

This manual is also suitable for:

Ram 2500 2012Ram 3500 20122012 chassis cab 35002012 chassis cab 45002012 chassis cab 5500

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