Very Exceptional Case-Minimal Config Recovery; Results From Pressing The Reset Button - Patton SmartNode 4740 Series User Manual

SmartNode 4740 Series (48–128 Ports) User Manual
Period
A
(less than 1 second)
B
(press twice with
1-second gap between
presses)
C
(1 to 4 seconds)
D
(5 to 14 seconds)
E
(15 to 20 seconds)
Very exceptional case—minimal config recovery
If, after performing the procedure in section
POWER LED is lit" on page 100, the SmartNode device is still not operational, the following may remedy the
problem by erasing the entire contents of flash memory (no exceptions).
However it is recommended that in such a case the device be sent to Patton for analysis and repair. See section
"Warranty Service and Returned Merchandise Authorizations (RMAs)"
IMPORTANT
CAUTION
Do the following:
1. While pressing and holding the RESET button, apply power to the SmartNode device. The POWER LED
flashes quickly for 2 seconds, during which time the RESET button must remain pressed.
Very exceptional case—minimal config recovery
Table 31. Results from pressing the RESET button
Reboot device
Patton Cloud On-boarding procedure. Do the following:
1.
Log into Patton Cloud at https://patton.io.
2.
Click on Devices.
3. Click on Register Device(s) to register the SmartNode device.
No action
•
Erase startup-config
•
Reboot (indicated by the slow blinking of all LEDs
•
Factory reset which erases entire flash memory except for shipping-
config, shipping wizards, default root CAs and software licenses
•
Reboot (indicated by fast blinking of all LEDs)
"Resetting the SmartNode device when it is operating and a
The following procedure is NOT standard and is NOT to be used
to perform a factory reset. It should ONLY be used as a last
resort for a minimal recovery of the device when it is in an unde-
fined state, and if the instructions in section
SmartNode device when it is operating and a POWER LED
is lit" on page 100 did not provide a remedy.
Performing the following procedure will result in loss of all data,
including the shipping-config, software licenses, Wizards,
backup-configs, etc. The device will have to be manually set up
afterward.
F • Reset Button Functions
Action
on page 53 for details.
"Resetting the
101