Patton SmartNode 4940 Series User Manual

Patton SmartNode 4940 Series User Manual

Smartnode 4940 series multi-port t1/e1/pri enterprise voip media gateway
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SmartNode 4940 Series
Multi-Port T1/E1/PRI
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User Manual

Sales Office:
+1 (301) 975-1000
Technical Support:
+1 (301) 975-1007
E-mail:
support@patton.com
WWW:
www.patton.com
Part Number: 07MSN4940-GS, Rev. B
Revised: February 7, 2012

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Summary of Contents for Patton SmartNode 4940 Series

  • Page 1: User Manual

    For Quick Start Installation SmartNode 4940 Series Multi-Port T1/E1/PRI Enterprise VoIP Media Gateway User Manual Sales Office: +1 (301) 975-1000 Technical Support: +1 (301) 975-1007 E-mail: support@patton.com WWW: www.patton.com Part Number: 07MSN4940-GS, Rev. B Revised: February 7, 2012...
  • Page 2 Under no condition shall Patton Electronics be liable for any damages incurred by the use of this product. These damages include, but are not limited to, the following: lost profits, lost savings and incidental or consequential damages arising from the use of or inability to use this product.
  • Page 3: Summary Table Of Contents

    Summary Table of Contents General information ............................13 Applications overview............................ 20 SmartNode installation..........................22 Initial configuration ............................27 Contacting Patton for assistance ........................34 Compliance information ..........................37 Specifications ..............................41 Cabling ................................. 47 Port pin-outs ..............................52 SmartNode 4940 factory configuration ......................
  • Page 4: Table Of Contents

    Table of Contents Summary Table of Contents ........................... 3 Table of Contents ............................4 List of Figures ..............................7 List of Tables ..............................8 About this guide ............................. 9 Audience................................. 9 Structure................................. 9 Precautions ................................10 Safety when working with electricity .......................11 General observations ............................12...
  • Page 5 Contacting Patton for assistance ........................34 Introduction ................................35 Contact information..............................35 Patton support headquarters in the USA ......................35 Alternate Patton support for Europe, Middle East, and Africa (EMEA) ............35 Warranty Service and Returned Merchandise Authorizations (RMAs)..............35 Warranty coverage ............................35 Out-of-warranty service ..........................36 Returns for credit ............................36...
  • Page 6 SmartNode 4940 User Manual Table of Contents Cabling ................................. 47 Introduction ................................48 Console .................................48 Ethernet ................................49 E1 PRI ..................................50 T1 PRI ..................................51 Port pin-outs ..............................52 Introduction ................................53 Console port................................53 Ethernet ................................53 PRI port ................................54 SmartNode 4940 factory configuration ......................55 Introduction ................................56 End user license agreement...
  • Page 7: List Of Figures

    List of Figures SmartNode 4940 ............... 14 SN4940 rear panel .
  • Page 8: List Of Tables

    List of Tables General conventions ..............12 SmartNode 4940 PRI Ports and Voice Channels .
  • Page 9: About This Guide

    Chapter 4 on page 27 provides quick-start procedures for configuring the SmartNode router • Chapter 5 on page 34 contains information on contacting Patton technical support for assistance • Appendix A on page 37 contains compliance information for the router •...
  • Page 10: Precautions

    SmartNode 4940 User Manual Precautions Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you become aware of potential problems. are intended to prevent safety hazards that could result in per- sonal injury. are intended to prevent situations that could result in property damage or impaired functioning.
  • Page 11: Safety When Working With Electricity

    SmartNode 4940 User Manual Safety when working with electricity • Do not open the device when the power cord is connected. For systems without a power switch and without an external power adapter, line volt- WARNING ages are present within the device when the power cord is connected. •...
  • Page 12: General Observations

    SmartNode 4940 User Manual Always follow ESD prevention procedures when removing and replacing cards. CAUTION Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact. Connect the clip to an unpainted surface of the chassis frame to safely channel unwanted ESD voltages to ground.
  • Page 13: General Information

    Chapter 1 General information Chapter contents SmartNode 4940 overview ............................14 SN4940 model codes ............................15 SN4941 model codes ............................15 SmartNode 4940 rear panel...........................16 SmartNode 4940 front panel..........................18...
  • Page 14: Smartnode 4940 Overview

    Internet connection, adding PSTN-breakout for number portability, or enabling PSTN access for IP PBX and unified communications systems. Preserve investment in legacy phone equipment while taking the next step toward unified communications with Patton’s proven SmartNode™ VoIP solutions. . Figure 1. SmartNode 4940 The SmartNode 4940 performs the following major functions: •...
  • Page 15: Sn4940 Model Codes

    1 • General information SN4940 model codes The SmartNode 4940 series consists of several models. They differ in the number of PRI ports and voice chan- nels supported. All models come equipped with one 10/100/1000Base-T Ethernet port. The SmartNode 4940...
  • Page 16: Smartnode 4940 Rear Panel

    SmartNode 4940 User Manual 1 • General information SmartNode 4940 rear panel The SmartNode 4940 rear panel ports are described in table 0 /3 0 /2 0 /1 0 /0 0 /1 o le Power SN4940/1E30V ETH 0/0 Console T1/E1 RS-232 T1/E1 PRI port 0/0...
  • Page 17: Rear Panel Ports

    SmartNode 4940 User Manual 1 • General information Table 3. Rear panel ports Port Description ETH 0/0 Auto-MDX Gigabit-Ethernet port, RJ-45 (see ), connects the unit to an Ethernet figure 2 WAN device (for example, a cable modem, DSL modem, or fiber modem). Note: Only full duplex modes are supported.
  • Page 18: Smartnode 4940 Front Panel

    SmartNode 4940 User Manual 1 • General information SmartNode 4940 front panel Figure 3 shows SmartNode 4940 front panel LEDs, the LED definitions are listed in table lt i- P o r t /E 1 /P R o IP te r p ri d ia te w...
  • Page 19: Sn4940 Front And Rear Panel Leds

    SmartNode 4940 User Manual 1 • General information Table 4. SN4940 Front and Rear panel LEDs Description Note If an error occurs, all LEDs will flash once per second. Power When lit, indicates power is applied. When lit, the unit is in normal operation. Flashes once per second during boot (startup).
  • Page 20: Applications Overview

    Chapter 2 Applications overview Chapter contents Introduction ................................21 Application—Convert Legacy PBX to VoIP ......................21...
  • Page 21: Introduction

    Application—Convert Legacy PBX to VoIP The SmartNode 4940 Series can be used to make and receive calls to and from the public ISDN network and Internet Telephony services on any ISDN Terminal (Phone or PBX) (see figure 4).
  • Page 22: Smartnode Installation

    Chapter 3 SmartNode installation Chapter contents Planning the installation............................23 Site log ................................23 Network information ............................23 Network Diagram ............................23 IP related information .............................23 Software tools ..............................24 AC Power Mains .............................24 Location and mounting requirements ......................24 Installing the gateway ............................24 Placing the SmartNode ...........................24 Installing cables ...............................24...
  • Page 23: Planning The Installation

    24 to install the device. Site log Patton recommends that you maintain a site log to record all actions relevant to the system, if you do not already keep such a log. Site log entries should include information such as listed in table Table 5.
  • Page 24: Software Tools

    If you suspect that your AC power is not reliable, for example if room lights flicker often or there is machinery with large motors nearby, have a qualified professional test the power. Patton recommends that you include an uninterruptible power supply (UPS) in the installation to ensure that VoIP service is not impaired if the power fails.
  • Page 25: Connecting The Pri

    SmartNode 4940 User Manual 3 • SmartNode installation Connect the cables in the following order: The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt- age, current, anticipated temperature, flammability, and CAUTION mechanical serviceability.
  • Page 26: Connecting The Power Supply

    3. Verify that the AC power cord included with your router is compatible with local standards. If it is not, refer to chapter 5, “Contacting Patton for assistance” on page 32 to find out how to replace it with a com- patible power cord.
  • Page 27: Initial Configuration

    Chapter 4 Initial configuration Chapter contents Introduction ................................28 Configuring the desired IP address ........................28 Factory-default IP settings ..........................28 Connecting the SmartNode to the network ......................28 Loading the configuration (optional) ........................29 Bootloader................................30 Start Bootloader ..............................30 Start-up with factory configuration .........................31 Load a new application image (SmartWare) via TFTP ..................31 Load a new application image (SmartWare) via the serial link .................33...
  • Page 28: Introduction

    DHCP DHCP Connecting the SmartNode to the network The SmartNode 4940 Series is equipped with an Auto-MDX Ethernet port, so you can use straight-through or crossover cables for host or hub/switch connections (see figure The interconnecting cables shall be acceptable for external use...
  • Page 29: Loading The Configuration (Optional)

    172.16.1.99(if-ip)[LAN]#ping <IP Address of the host> Loading the configuration (optional) Patton provides a collection of configuration templates on the support page at www.patton.com/smart- node—one of which may be similar enough to your application that you can use it to speed up configuring the SmartNode.
  • Page 30: Bootloader

    SmartNode via one of the Ethernet interfaces, or open a CLI session via the console port (if available on the SmartNode). The login display will appear. Using the credentials admin / patton , log in to the SmartNode. The following prompt will be displayed: RedBoot>...
  • Page 31 SmartNode 4940 User Manual 4 • Initial configuration Step Command Purpose RedBoot> ip_address -g gateway Sets the IP address of the default gateway. optional RedBoot> ping -h tftp-server_ip_address Tests the connectivity to the TFTP server. optional RedBoot> load -r -v -h host -b Downloads an application image into the vola- base_address file_name tile memory (RAM) from where the SmartNode...
  • Page 32: Load A New Application Image (Smartware) Via The Serial Link

    SmartNode 4940 User Manual 4 • Initial configuration Using default protocol (TFTP) Raw file loaded 0x01800100-0x0199ca6b, 1689964 bytes, assumed entry at 0x01800100 RedBoot> fis delete -n 1 Delete image 1 - continue (y/n)? y ... Erase from 0x60030000-0x601cc974: ......RedBoot> fis create Use address 0x01800100, size 1684402 ? - continue (y/n)? y ...
  • Page 33: Additional Information

    This type of download takes about 25 minutes since it uses a serial link at only 9600 bps. Additional information For detailed information about configuring and operating guidance, set up procedures, and troubleshooting, refer to the SmartNode Series SmartWare Software Configuration Guide available online at www.patton.com/ manuals. Additional information...
  • Page 34: Contacting Patton For Assistance

    Contacting Patton for assistance Chapter contents Introduction ................................36 Contact information..............................36 Patton support headquarters in the USA ......................36 Alternate Patton support for Europe, Middle East, and Africa (EMEA) ............36 Warranty Service and Returned Merchandise Authorizations (RMAs)..............36 Warranty coverage ............................36 Out-of-warranty service ..........................37 Returns for credit ............................37...
  • Page 35: Introduction

    (RMA). Contact information Patton Electronics offers a wide array of free technical services. If you have questions about any of our other products we recommend you begin your search for answers by using our technical knowledge base. Here, we have gathered together many of the more commonly asked questions and compiled them into a searchable database to help you quickly solve your problems.
  • Page 36: Out-Of-Warranty Service

    RMA#: xxxx 7622 Rickenbacker Dr. Gaithersburg, MD 20879-4773 USA Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return shipping costs. Warranty Service and Returned Merchandise Authorizations (RMAs)
  • Page 37: A Compliance Information

    Appendix A Compliance information Chapter contents Compliance ................................39 ................................39 Safety ................................39 PSTN Regulatory ............................39 Radio and TV Interference ............................39 FCC Part 68 (ACTA) Statement ...........................40 Industry Canada Notice ............................40 CE Declaration of Conformity ..........................41 Authorized European Representative ........................41...
  • Page 38: Compliance

    SmartNode 4940 User Manual A • Compliance information Compliance • FCC Part 15, Class A • EN55022, Class A • EN55024 Safety • UL 60950-1/CSA C22.2 N0. 60950-1 • IEC/EN60950-1 • AS/NZS 60950-1 PSTN Regulatory • FCC Part 68 • CS-03 •...
  • Page 39: Fcc Part 68 (Acta) Statement

    SmartNode 4940 User Manual A • Compliance information FCC Part 68 (ACTA) Statement This equipment complies with Part 68 of FCC rules and the requirements adopted by ACTA. On the bottom side of this equipment is a label that contains—among other information—a product identifier in the format US: AAAEQ##TXXXX.
  • Page 40: Ce Declaration Of Conformity

    The safety advice in the documentation accompanying this product shall be obeyed. The conformity to the above directive is indicated by CE sign on the device. The signed Declaration of Conformity can be downloaded at www.patton.com/certifications. Authorized European Representative D R M Green European Compliance Services Limited.
  • Page 41 Appendix B Specifications Chapter contents Voice connectivity ..............................43 Data connectivity ..............................43 Voice processing (signalling dependent) ........................43 Fax and modem support............................43 Voice signalling ..............................44 Voice routing—session router..........................44 services................................44 Management .................................45 System...................................45 Physical .................................45 Identification of the SmartNode devices via SNMP....................46...
  • Page 42: B Specifications

    SmartNode 4940 User Manual B • Specifications Note Refer to the software feature matrix for the most up-to-date specifications. Voice connectivity 1 or 4 PRI T1/E1 ports on RJ48C connectors Net/User configurable per port Each port can be slave or master clock Each port can be used to synchronize to an external clock master Failover relay between ports 0/0 and 0/1 for specific models Data connectivity...
  • Page 43: Voice Signalling

    SmartNode 4940 User Manual B • Specifications G.711 Fax-Bypass Voice signalling SIPv2 H.323v4 SIP call transfer, redirect Overlap or en-bloc dialing DTMF in-band, out-of-band Configurable progress tones Voice routing—session router Local switching (hairpinning) Least cost routing Interface huntgroups Call-Distribution groups Number blocking Call Routing Criteria: •...
  • Page 44: Management

    SmartNode 4940 User Manual B • Specifications Management Web-based GUI Industry standard CLI with local console (RJ-45, RJ-231, 9600 bps, 8, N, 1) and remote Telnet access, fully documented HTTP web management and firmware loading TFTP configuration & firmware loading SNMP v1 agent (MIB II and private MIB) Built-in diagnostic tools (trace, debug) Secure Auto-provisioning...
  • Page 45: Identification Of The Smartnode Devices Via Snmp

    B • Specifications Identification of the SmartNode devices via SNMP All SmartNode devices have assigned sysObjectID (.iso.org.dod.internet.mgmt.mib-2.system.sysObjectID) numbers (see table Table 7. SmartNode Models and their Unique sysObjectID SmartNode Model SysObjectID SN4940/1E15V .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.1 1.3.6.1.4.1.1768.100.4.16.1 SN4940/1E24V .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.2 1.3.6.1.4.1.1768.100.4.16.2 SN4940/1E30V .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.3 1.3.6.1.4.1.1768.100.4.16.3 SN4940/4E15V .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.4...
  • Page 46: Identification Of The Smartnode Devices Via Snmp

    SmartNode 4940 User Manual B • Specifications Table 7. SmartNode Models and their Unique sysObjectID (Continued) SmartNode Model SysObjectID SN4941/4E120V .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.20 1.3.6.1.4.1.1768.100.4.16.20 Note The SysObjectIDs for the SN4940 G.SHDSL models are the same as the corresponding non-G.SHDSL models listed above. According to table 7, an SNMP get request to .iso.org.dod.internet.mgmt.mib-2.system.sysObjectID of a Smart-...
  • Page 47 Appendix C Cabling Chapter contents Introduction ................................49 Console .................................49 Ethernet ................................50 E1 PRI ..................................51 T1 PRI ..................................52...
  • Page 48: C Cabling

    0 /1 0 /0 0 /1 o le Serial Terminal Note A Patton Model 16F-561 RJ45 to DB-9 adapter is included with each SmartNode 4940 Series device Figure 7. Connecting a serial terminal Note See section “Console port” on page 53 for console port pin-outs.
  • Page 49: Ethernet

    SmartNode 4940 User Manual C • Cabling Ethernet Ethernet devices (10Base-T/100Base-T/1000Base-T) are connected to the SmartNode over a cable with RJ-45 plugs. The Ethernet port on the SN4940 is Auto-MDX and uses any straight or crossover cable to connect to hubs, switches, PCs or other devices.
  • Page 50: E1 Pri

    SmartNode 4940 User Manual C • Cabling E1 PRI The E1 PRI is usually connected to a PBX or switch—local exchange (LE). Type and pin outs of these devices vary depending on the manufacturer. In most cases, a straight-through RJ-45 to RJ-45 can be used to connect the PRI with a PBX.
  • Page 51: T1 Pri

    SmartNode 4940 User Manual C • Cabling T1 PRI The T1 PRI is usually connected to a PBX or switch—local exchange (LE). Type and pin outs of these devices vary depending on the manufacturer. In most cases, a straight-through RJ-45 to RJ-45 can be used to connect the PRI with a PBX.
  • Page 52 Appendix D Port pin-outs Chapter contents Introduction ................................53 Console port................................53 Ethernet ................................53 PRI port ................................54...
  • Page 53: D Port Pin-Outs

    SmartNode 4940 User Manual D • Port pin-outs Introduction This section provides pin-out information for the ports of the SmartNode. Console port Configuration settings: 9600 bps, 8 bits, no parity, 1 stop bit, no flow control 8–RTS (N/C) 7–CTS (N/C) 6–TD 5–RD 4–SG...
  • Page 54: Pri Port

    SmartNode 4940 User Manual D • Port pin-outs Table 9. RJ45 socket 1000Base-T Signal TRD0+ TRD0- TRD1+ TRD1- TRD2+ TRD2- TRD3+ TRD3- PRI port Table 10. RJ-45 socket RX Ring RX Tip RX Shield TX Ring TX Tip TX Shield Note Pins not listed are not used.
  • Page 55: Smartnode 4940 Factory Configuration

    Appendix E SmartNode 4940 factory configuration Chapter contents Introduction ................................56...
  • Page 56: Introduction

    SmartNode 4940 User Manual E • SmartNode 4940 factory configuration Introduction The factory configuration settings for SmartNode 4940 are as follows: #----------------------------------------------------------------# # 4940 Series # Factory configuration file #----------------------------------------------------------------# sntp-client sntp-client server primary 129.132.2.21 port 123 version 4 system ic voice 0 low-bitrate-codec g729 context ip router...
  • Page 57: F End User License Agreement

    Appendix F End user license agreement Chapter contents End User License Agreement ..........................58 1. Definitions ..............................58 2. Title ................................58 3. Term ................................58 4. Grant of License ............................58 5. Warranty ..............................58 6. Termination ..............................59 7. Other licenses .............................59...
  • Page 58: End User License Agreement

    Program(s), even if Patton Electronics Company has been advised of the possibil- ity of such damages. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.
  • Page 59: Termination

    The End User may terminate this agreement by returning the Designated Equipment and destroying all copies of the licensed Program(s). Patton Electronics Company may terminate this Agreement should End User violate any of the provi- sions of section “4. Grant of License”...

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