Table of Contents
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For Quick
Start Installation
SmartNode 4970 Series
Multi-Port T1/E1/PRI IPv6-Ready
Enterprise VoIP Media Gateway
User Manual
Important
This is a Class A device and is not intended for use in a residential environment.
Sales Office:
+1 (301) 975-1000
Technical Support:
+1 (301) 975-1007
E-mail:
support@patton.com
WWW:
www.patton.com
Part Number: 07MSN4970, Rev. A
Revised: May 24, 2012
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Summary of Contents for Patton SmartNode 4970 Series
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Page 1: User Manual
For Quick Start Installation SmartNode 4970 Series Multi-Port T1/E1/PRI IPv6-Ready Enterprise VoIP Media Gateway User Manual Important This is a Class A device and is not intended for use in a residential environment. Sales Office: +1 (301) 975-1000 Technical Support:... - Page 2 Under no condition shall Patton Electronics be liable for any damages incurred by the use of this product. These damages include, but are not limited to, the following: lost profits, lost savings and incidental or consequential damages arising from the use of or inability to use this product.
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Page 3: Summary Table Of Contents
Summary Table of Contents General information ............................13 Applications overview............................ 20 SmartNode installation..........................22 Initial configuration ............................27 Contacting Patton for assistance ........................31 Compliance information ..........................34 Specifications ..............................38 Cabling ................................. 44 Port pin-outs ..............................49 SmartNode 4970 factory configuration ...................... -
Page 4: Table Of Contents
Table of Contents Summary Table of Contents ........................... 3 Table of Contents ............................4 List of Figures ..............................7 List of Tables ..............................8 About this guide ............................. 9 Audience................................. 9 Structure................................. 9 Precautions ................................10 Safety when working with electricity .......................11 General observations ............................12... - Page 5 Contacting Patton for assistance ........................31 Introduction ................................32 Contact information..............................32 Patton support headquarters in the USA ......................32 Alternate Patton support for Europe, Middle East, and Africa (EMEA) ............32 Warranty Service and Returned Merchandise Authorizations (RMAs)..............32 Warranty coverage ............................32 Out-of-warranty service ..........................33 Returns for credit ............................33...
- Page 6 SmartNode 4970 User Manual Table of Contents T1 PRI ..................................48 Port pin-outs ..............................49 Introduction ................................50 Console port................................50 Ethernet ................................50 PRI port ................................51 SmartNode 4970 factory configuration ......................52 Introduction ................................53 End user license agreement ........................... 55 End User License Agreement ..........................56 1.
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Page 7: List Of Figures
List of Figures SmartNode 4970 ............... 14 SN4970 rear panel . -
Page 8: List Of Tables
List of Tables General conventions ..............12 SmartNode 4970 PRI Ports and Voice Channels . -
Page 9: About This Guide
Chapter 4 on page 27 provides quick-start procedures for configuring the SmartNode router • Chapter 5 on page 31 contains information on contacting Patton technical support for assistance • Appendix A on page 34 contains compliance information for the router •... -
Page 10: Precautions
SmartNode 4970 User Manual Precautions Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you become aware of potential problems. Warnings are intended to prevent safety hazards that could result in per- sonal injury. Cautions are intended to prevent situations that could result in property damage or impaired functioning. -
Page 11: Safety When Working With Electricity
SmartNode 4970 User Manual Safety when working with electricity • Do not open the device when the power cord is connected. For systems without a power switch and without an external power adapter, line volt- ages are present within the device when the power cord is connected. WARNING •... -
Page 12: General Observations
SmartNode 4970 User Manual Always follow ESD prevention procedures when removing and replacing cards. Wear an ESD-preventive wrist strap, ensuring that it makes good CAUTION skin contact. Connect the clip to an unpainted surface of the chassis frame to safely channel unwanted ESD voltages to ground. -
Page 13: General Information
Chapter 1 General information Chapter contents SmartNode 4970 overview ............................14 SN4970 model codes ............................15 SN4971 model codes ............................15 SmartNode 4970 rear panel...........................16 SmartNode 4970 front panel..........................18... -
Page 14: Smartnode 4970 Overview
Internet connection, adding PSTN-breakout for number portability, or enabling PSTN access for IP PBX and unified communications systems. Preserve investment in legacy phone equipment while taking the next step toward unified communications with Patton’s proven SmartNode™ VoIP solutions. Figure 1. SmartNode 4970 The SmartNode 4970 performs the following major functions: •... -
Page 15: Sn4970 Model Codes
1 • General information SN4970 model codes The SmartNode 4970 series consists of several models. They differ in the number of PRI ports and voice chan- nels supported. All models come equipped with one 10/100/1000Base-T Ethernet port. The SmartNode 4970... -
Page 16: Smartnode 4970 Rear Panel
SmartNode 4970 User Manual 1 • General information SmartNode 4970 rear panel The SmartNode 4970 rear panel ports are described in table 0 /3 0 /2 0 /1 0 /0 0 /1 o le Power SN4970/1E30V ETH 0/0 Console T1/E1 RS-232 T1/E1 PRI port 0/0... -
Page 17: Rear Panel Ports
SmartNode 4970 User Manual 1 • General information Table 3. Rear panel ports Port Description ETH 0/0 Auto-MDX Gigabit-Ethernet port, RJ-45 (see ), connects the unit to an Ethernet figure 2 WAN device (for example, a cable modem, DSL modem, or fiber modem). Note: Only full duplex modes are supported. -
Page 18: Smartnode 4970 Front Panel
SmartNode 4970 User Manual 1 • General information SmartNode 4970 front panel Figure 3 shows SmartNode 4970 front panel LEDs, the LED definitions are listed in table te r p r is 1 /E o IP te w SN4970/1E30V SmartNode Enterprise T1/E1 VoIP Gateway Power Activity... -
Page 19: Sn4970 Front And Rear Panel Leds
SmartNode 4970 User Manual 1 • General information Table 4. SN4970 Front and Rear panel LEDs Description Note If an error occurs, all LEDs will flash once per second. Power When lit, indicates power is applied. When lit, the unit is in normal operation. Flashes once per second during boot (startup). -
Page 20: Applications Overview
Chapter 2 Applications overview Chapter contents Introduction ................................21 Application—Convert Legacy PBX to VoIP ......................21... -
Page 21: Introduction
Application—Convert Legacy PBX to VoIP The SmartNode 4970 Series can be used to make and receive calls to and from the public ISDN network and Internet Telephony services on any ISDN Terminal (Phone or PBX) (see figure 4). -
Page 22: Smartnode Installation
Chapter 3 SmartNode installation Chapter contents Planning the installation............................23 Site log ................................23 Network information ............................23 Network Diagram ............................23 IP related information .............................23 Software tools ..............................24 AC Power Mains .............................24 Location and mounting requirements ......................24 Installing the gateway ............................24 Placing the SmartNode ...........................24 Installing cables ...............................24... -
Page 23: Planning The Installation
24 to install the device. Site log Patton recommends that you maintain a site log to record all actions relevant to the system, if you do not already keep such a log. Site log entries should include information such as listed in table Table 5. -
Page 24: Software Tools
If you suspect that your AC power is not reliable, for example if room lights flicker often or there is machinery with large motors nearby, have a qualified professional test the power. Patton recommends that you include an uninterruptible power supply (UPS) in the installation to ensure that VoIP service is not impaired if the power fails. -
Page 25: Connecting The Pri
SmartNode 4970 User Manual 3 • SmartNode installation Connect the cables in the following order: The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt- age, current, anticipated temperature, flammability, and CAUTION mechanical serviceability. -
Page 26: Connecting The Power Supply
3. Verify that the AC power cord included with your router is compatible with local standards. If it is not, refer to chapter 5, “Contacting Patton for assistance” on page 32 to find out how to replace it with a com- patible power cord. -
Page 27: Initial Configuration
Chapter 4 Initial configuration Chapter contents Introduction ................................28 Configuring the desired IP address ........................28 Factory-default IP settings ..........................28 Connecting the SmartNode to the network ......................28 Loading the configuration (optional) ........................29 Additional information............................30... -
Page 28: Introduction
DHCP DHCP Connecting the SmartNode to the network The SmartNode 4970 Series is equipped with an Auto-MDX Ethernet port, so you can use straight-through or crossover cables for host or hub/switch connections (see figure The interconnecting cables shall be acceptable for external use... -
Page 29: Loading The Configuration (Optional)
172.16.1.99(if-ip)[LAN]#ping <IP Address of the host> Loading the configuration (optional) Patton provides a collection of configuration templates on the support page at www.patton.com/smart- node—one of which may be similar enough to your application that you can use it to speed up configuring the SmartNode. -
Page 30: Additional Information
Press 'yes' to restart, 'no' to cancel : yes The system is going down Additional information For detailed information about configuring and operating guidance, set up procedures, and troubleshooting, refer to the SmartNode Series SmartWare Software Configuration Guide available online at www.patton.com/ manuals. Additional information... -
Page 31: Contacting Patton For Assistance
Contacting Patton for assistance Chapter contents Introduction ................................32 Contact information..............................32 Patton support headquarters in the USA ......................32 Alternate Patton support for Europe, Middle East, and Africa (EMEA) ............32 Warranty Service and Returned Merchandise Authorizations (RMAs)..............32 Warranty coverage ............................32 Out-of-warranty service ..........................33 Returns for credit ............................33... -
Page 32: Introduction
(RMA). Contact information Patton Electronics offers a wide array of free technical services. If you have questions about any of our other products we recommend you begin your search for answers by using our technical knowledge base. Here, we have gathered together many of the more commonly asked questions and compiled them into a searchable database to help you quickly solve your problems. -
Page 33: Out-Of-Warranty Service
RMA#: xxxx 7622 Rickenbacker Dr. Gaithersburg, MD 20879-4773 USA Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return shipping costs. Warranty Service and Returned Merchandise Authorizations (RMAs) - Page 34 Appendix A Compliance information Chapter contents Compliance ................................35 ................................35 Safety ................................35 PSTN Regulatory ............................35 FCC Part 68 (ACTA) Statement ...........................36 Industry Canada Notice ............................36 CE Declaration of Conformity ..........................37 Authorized European Representative ........................37...
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Page 35: A Compliance Information
SmartNode 4970 User Manual A • Compliance information Compliance • EN55022, Class A • EN55024 Safety • IEC/EN60950-1, 2nd edition PSTN Regulatory • ACTA (Part 68) • IC CS-03 • AS/ACIF S016:2001 • AS/ACIF S038:2001 • ETSI TBR 12, TBR 12/A1 & TBR 13 •... -
Page 36: Fcc Part 68 (Acta) Statement
SmartNode 4970 User Manual A • Compliance information FCC Part 68 (ACTA) Statement This equipment complies with Part 68 of FCC rules and the requirements adopted by ACTA. On the bottom side of this equipment is a label that contains—among other information—a product identifier in the format US: AAAEQ##TXXXX. -
Page 37: Ce Declaration Of Conformity
A • Compliance information CE Declaration of Conformity Patton Electronics, Inc declares that this device is in compliance with the essential requirements and other rel- evant provisions of Directive 2004/108/EC relating to electromagnetic compatibility and Directive 2006/95/EC relating to electrical equipment designed for use within certain voltage limits. The Declaration of Conformity may be obtained from Patton Electronics, Inc at www.patton.com/certifications. - Page 38 Appendix B Specifications Chapter contents Voice connectivity ..............................39 Data connectivity ..............................39 Voice processing (signaling dependent) .........................39 Fax and modem support............................39 Voice signalling ..............................40 Voice routing—session router..........................40 services................................40 Management .................................41 System...................................41 Physical .................................41 Identification of the SmartNode devices via SNMP....................42...
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Page 39: B Specifications
SmartNode 4970 User Manual B • Specifications Note Refer to the software feature matrix for the most up-to-date specifications. Voice connectivity 1 or 4 PRI T1/E1 ports on RJ48C connectors Net/User configurable per port Each port can be slave or master clock Each port can be used to synchronize to an external clock master Failover relay between ports 0/0 and 0/1 for specific models Data connectivity... -
Page 40: Voice Signalling
SmartNode 4970 User Manual B • Specifications G.711 Fax-Bypass Voice signalling SIPv2 H.323v4 SIP call transfer, redirect Overlap or en-bloc dialing DTMF in-band, out-of-band Configurable progress tones Voice routing—session router Local switching (hairpinning) Least cost routing Interface huntgroups Call-Distribution groups Number blocking Call Routing Criteria: •... -
Page 41: Management
SmartNode 4970 User Manual B • Specifications Management Web-based GUI Industry standard CLI with local console (RJ-45, RJ-231, 9600 bps, 8, N, 1) and remote Telnet access, fully documented HTTP web management and firmware loading TFTP configuration & firmware loading SNMP v1 agent (MIB II and private MIB) Built-in diagnostic tools (trace, debug) Secure Auto-provisioning... -
Page 42: Identification Of The Smartnode Devices Via Snmp
B • Specifications Identification of the SmartNode devices via SNMP All SmartNode devices have assigned sysObjectID (.iso.org.dod.internet.mgmt.mib-2.system.sysObjectID) numbers (see table Table 7. SmartNode Models and their Unique sysObjectID SmartNode Model SysObjectID SN4970/1E15V .iso.org.dod.internet.private.enterprises.patton.products.sn4970.1 1.3.6.1.4.1.1768.100.4.23.1 SN4970/1E24V .iso.org.dod.internet.private.enterprises.patton.products.sn4970.2 1.3.6.1.4.1.1768.100.4.23.2 SN4970/1E30V .iso.org.dod.internet.private.enterprises.patton.products.sn4970.3 1.3.6.1.4.1.1768.100.4.23.3 SN4970/4E15VR .iso.org.dod.internet.private.enterprises.patton.products.sn4970.4... - Page 43 SmartNode 4970 User Manual B • Specifications Table 7. SmartNode Models and their Unique sysObjectID (Continued) SmartNode Model SysObjectID SN4971/4E96V .iso.org.dod.internet.private.enterprises.patton.products.sn4970.19 1.3.6.1.4.1.1768.100.4.23.19 SN4971/4E120V .iso.org.dod.internet.private.enterprises.patton.products.sn4970.20 1.3.6.1.4.1.1768.100.4.23.20 SN4971/4E30V120R .iso.org.dod.internet.private.enterprises.patton.products.sn4970.22 1.3.6.1.4.1.1768.100.4.23.22 According to table 7, an SNMP get request to .iso.org.dod.internet.mgmt.mib-2.system.sysObjectID of a Smart- Node 4970/1E15V/EUI device reads out a numeric OID of 1.3.6.1.4.1.1768.100.4.23.1, which represents a...
- Page 44 Appendix C Cabling Chapter contents Introduction ................................45 Console .................................45 Ethernet ................................46 E1 PRI ..................................47 T1 PRI ..................................48...
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Page 45: C Cabling
0 /1 0 /0 0 /1 o le Serial Terminal Note A Patton Model 16F-561 RJ45 to DB-9 adapter is included with each SmartNode 4970 Series device Figure 7. Connecting a serial terminal Note See section “Console port” on page 50 for console port pin-outs. -
Page 46: Ethernet
SmartNode 4970 User Manual C • Cabling Ethernet Ethernet devices (10Base-T/100Base-T/1000Base-T) are connected to the SmartNode over a cable with RJ-45 plugs. The Ethernet port on the SN4970 is Auto-MDX and uses any straight or crossover cable to connect to hubs, switches, PCs or other devices. -
Page 47: E1 Pri
SmartNode 4970 User Manual C • Cabling E1 PRI The E1 PRI is usually connected to a PBX or switch—local exchange (LE). Type and pin outs of these devices vary depending on the manufacturer. In most cases, a straight-through RJ-45 to RJ-45 can be used to connect the PRI with a PBX. -
Page 48: T1 Pri
SmartNode 4970 User Manual C • Cabling T1 PRI The T1 PRI is usually connected to a PBX or switch—local exchange (LE). Type and pin outs of these devices vary depending on the manufacturer. In most cases, a straight-through RJ-45 to RJ-45 can be used to connect the PRI with a PBX. - Page 49 Appendix D Port pin-outs Chapter contents Introduction ................................50 Console port................................50 Ethernet ................................50 PRI port ................................51...
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Page 50: D Port Pin-Outs
SmartNode 4970 User Manual D • Port pin-outs Introduction This section provides pin-out information for the ports of the SmartNode. Console port Configuration settings: 9600 bps, 8 bits, no parity, 1 stop bit, no flow control 8–RTS (N/C) 7–CTS (N/C) 6–TD 5–RD 4–SG... -
Page 51: Pri Port
SmartNode 4970 User Manual D • Port pin-outs Table 9. Ethernet: RJ45 socket 1000Base-T Signal TRD0+ TRD0- TRD1+ TRD1- TRD2+ TRD2- TRD3+ TRD3- PRI port Table 10. PRI: RJ-45 socket RX Ring RX Tip RX Shield TX Ring TX Tip TX Shield Note Pins not listed are not used. -
Page 52: Smartnode 4970 Factory Configuration
Appendix E SmartNode 4970 factory configuration Chapter contents Introduction ................................53... -
Page 53: Introduction
PROVISIONING now + 1 minute "provisioning execute PF_PROVISIONING_CONFIG" sntp-client sntp-client server primary pool.ntp.org profile provisioning PF_PROVISIONING_CONFIG destination configuration activation reload immediate location 1 http://redirect.patton.com/ $(system.mac);mac=$(system.mac);serial=$(system.serial);hwMajor=$(system.hw.major);hwMi nor=$(system.hw.minor);swMajor=$(system.sw.major);swMinor=$(system.sw.minor);swDate=$(s ystem.sw.date);productName=$(system.product.name);cliMajor=$(cli.major);cliMinor=$(cli. minor);osName=$(cli.major>=4|Trinity|SmartWare);subDirTrinity=$(cli.major>=4|/Trin- ity);subDirSmartWare=$(cli.major<4|/SmartWare);dhcp66=$(dhcp.66);dhcp67=$(dhcp.67) location 2 $(dhcp.66) location 3 $(dhcp.66)/$(system.mac).cfg location 4 http://$(dhcp.66)/$(dhcp.67) location 5 http://$(dhcp.66)/$(system.mac).cfg... - Page 54 SmartNode 4970 User Manual E • SmartNode 4970 factory configuration profile napt NAPT_WAN profile dhcp-server DHCPS_LAN network 192.168.1.0 255.255.255.0 include 1 192.168.1.10 192.168.1.99 lease 2 hours default-router 1 192.168.1.1 domain-name-server 1 192.168.1.1 context ip router interface WAN ipaddress dhcp use profile napt NAPT_WAN tcp adjust-mss rx mtu tcp adjust-mss tx mtu port ethernet 0 0...
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Page 55: F End User License Agreement
Appendix F End user license agreement Chapter contents End User License Agreement ..........................56 1. Definitions ..............................56 2. Title ................................56 3. Term ................................56 4. Grant of License ............................56 5. Warranty ..............................56 6. Termination ..............................57 7. Other licenses .............................57 8. SmartWare licenses .............................57... -
Page 56: End User License Agreement
Program(s), even if Patton Electronics Company has been advised of the possibil- ity of such damages. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. -
Page 57: Termination
The End User may terminate this agreement by returning the Designated Equipment and destroying all copies of the licensed Program(s). Patton Electronics Company may terminate this Agreement should End User violate any of the provi- sions of section “4. Grant of License”...
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