Summary of Contents for Patton SmartNode 5540 Series
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This is a Class A device and is not intended for use in a residential environment. REGULATORY MODEL NUMBER: 13269D4-001 Sales Office: +1 (301) 975-1000 Technical Support: +1 (301) 975-1007 E-mail: support@patton.com WWW: www.patton.com Part Number: 07MDSN5540-SN4140-UM Rev. E Revised: June 13, 2019...
............................13 SmartNode devices overview ..........................14 SmartNode 5540 Series eSBC/IAD .........................15 Port descriptions ............................16...
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........................42 Contacting Patton for Assistance Introduction ................................43 Contact information..............................43 Contacting Patton Technical Services for Free Support ...................43 Warranty Service and Returned Merchandise Authorizations (RMAs)..............43 Warranty coverage ............................43 Out-of-warranty service ..........................44...
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SmartNode 5540 & 4140 Series User Manual Voice Routing—session router ..........................49 IP Services ................................50 WAN Interface (if applicable)..........................51 Management .................................52 System ...................................52 Physical .................................53 ................................54 Cabling Introduction ................................55...
4, starting on page 35, leads you through the steps to set up a new SmartNode device and down- load a configuration Chapter 5, starting on page 42, contains information on contacting Patton technical support for assistance • • Appendix A, starting on page 45, provides compliance info for the SmartNode devices •...
CAUTION Safety when working with electricity The SmartNode device contains no user serviceable parts, and is not be opened by the user. The equipment shall be returned to Patton Electronics for repairs or repaired by qualified service personnel. WARNING Mains Voltage: In systems without a power switch, line voltages are present in the power supply when the power cord is connected.
SmartNode 5540 & 4140 Series User Manual Do not work on the system or connect or disconnect cables during periods of lightning activity. WARNING Deutsch Warnhinweise: Dieses Gerät ist NICHT für den Anschluss an das Telefonnetz (PSTN) bestimmt und auch NICHT dafür zugelassen. Es ist nur für den Anschluss an Endgeräte beim Kunden vorgesehen.
SmartNode 5540 & 4140 Series User Manual General observations Do not stack multiple SmartNode devices directly on top of one another, and do not place items on top of the device. If you will be installing equipment above the SmartNode device, leave at least 2 inches (5 cm) of clearance between the devices.
Chapter 1 General information Chapter contents SmartNode devices overview ..........................14 SmartNode 5540 Series eSBC/IAD .........................15 Port descriptions ............................16 Front panel LED definitions ........................17 SmartNode SN4140 Series VoIP Gateway ......................18 Port descriptions ............................20 Front panel LED definitions ........................21...
While the IAD models support on top of the eSBC WAN access termination (VDSL2, ADSL2/2+, SHDSL, Fiber SFP) • Section “SmartNode 5540 Series eSBC/IAD” on page 15 provides more information on the device. Section “SmartNode SN4140 Series VoIP Gateway” on page 18 describes the SmartNode 4140 Series.
SmartNode 5540 & 4140 Series User Manual 1 • General information SmartNode 5540 Series eSBC/IAD The SmartNode 5540 eSBC/IAD Series are compact Enterprise Session Border Controllers that support 2 up to 8 voice calls (FXS/FXO–VoIP and versa) depending on the model (see...
4G stands for 4-pair G.SHDSL.bis For a complete listing of available models, refer to the SmartNode VoIP page Note https://www.patton.com/products/voip-comparison.asp Port descriptions The SmartNode 5540 Series rear panel ports are described in table Table 2. Rear panel ports Port Description...
SmartNode 5540 & 4140 Series User Manual 1 • General information Figure 3. SmartNode SN5540 Series front panels Front panel LED definitions Figure 3 shows SmartNode SN5540 LEDs; the LED definitions are listed in table 3 on page If an error occurs, all LEDs will flash for more than 5 seconds before the Note device reboots.
SmartNode device. • Off indicates the unit is not configured or registered, or has no active directly routed VoIP connection. AUX 1 On when connected to Patton Cloud AUX 2 Auxiliary LED for future use. Voice Ports •...
JO stands for FXO ports • • EUI stands for external universal input power supply 2ETH stands 2 Ethernet ports on gateway models • For a complete listing of available models, refer to the SmartNode VoIP page Note at https://www.patton.com/products/voip-comparison.asp. SmartNode devices overview...
SmartNode 5540 & 4140 Series User Manual 1 • General information Port descriptions The SmartNode 4140 Series rear panel ports are described in table Table 4. Rear panel ports Port Description Ethernet RJ-45 connectors that connect the SmartNode device to an Ethernet ETH 0/0 &...
SmartNode device. • Off indicates the unit is not configured or registered, or has no active directly routed VoIP connection. AUX 1 On when connected to Patton Cloud AUX 2 Auxiliary LED for future use. SmartNode devices overview...
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SmartNode 5540 & 4140 Series User Manual 1 • General information Table 5. SmartNode 4140 LED Definitions (Continued) Description Voice Ports • When lit, indicates FXS port is enabled. Flashes when there are ongoing or ringing FXS 0–FXS 7 calls. •...
2 • Applications overview Introduction Patton’s SmartNode eSBCs/IADs and VoIP Gateways deliver the features you need for advanced multi-service voice and data network applications. They combine high quality voice-over-IP with powerful quality of service routing, assessment and monitoring functions to build professional, secure and reliable VoIP and data net- works.
SmartNode 5540 & 4140 Series User Manual 2 • Applications overview Figure 6. SN5540 application Application for SmartNode 4140 VoIP Gateway The SmartNode 4140 VoIP Gateway, equipped with 1 Ethernet port, acts as a VoIP Gateway connecting POTS equipment which cannot easily be replaced by an IP-ready device (such as alarm systems, fax machines, modems, PoS terminals, etc.) into an All-IP environment.
SmartNode 5540 & 4140 Series User Manual 2 • Applications overview Additional functions can be unlocked by loading software licenses (such as Note an eSBC license bundle—see the product page under Ordering for more details). Figure 7. SN4140 application Application for SmartNode 4140 VoIP Gateway...
Chapter 3 SmartNode Installation Chapter contents Planning the Installation............................28 Site log ................................28 Network information ............................28 Network Diagram ............................28 IP related information .............................28 Software tools ..............................29 Power source ..............................29 Installing the SmartNode device ..........................29 Placing the SmartNode device .........................29 Connecting cables ............................30 Installation cable requirements for the WAN interface (SN5540 /2G, /4G, /AVA, /AVB /F Models) ..30...
29 to install the device. Site log Patton recommends that you maintain a site log to record all actions relevant to the system, if you do not already keep such a log. Site log entries should include information such as listed in table Table 6.
If you suspect that your AC power is not reliable, for example if room lights flicker often or there is machinery with large motors nearby, have a qualified professional test the power. Patton recommends that you include an uninterruptible power supply (UPS) in the installation to ensure that VoIP service is not impaired if the power fails.
“G.SHDSL EFM & ATM port (/2G and /4G mod- els)” on page 60. For details on the VDSL and ADSL port pinout, refer to section “FXO port” on page 60. For details about the tested and compatible SFP modules see http://www.patton.com/products/sfpmod- ules.asp. Installing the SmartNode device...
SmartNode 5540 & 4140 Series User Manual 3 • SmartNode Installation Figure 8. Rear view showing location of Ethernet, FXS, FXO and WAN connectors (SmartNode 5541 shown)) Installing a grounding wire on the SmartNode device’s ground lug 1. Route the grounding wire from a building ground connection to the SmartNode device. According to UL60950/IEC62368, a connection to earth ground—using the ground lug at the rear of the units (see figure...
SmartNode 5540 & 4140 Series User Manual 3 • SmartNode Installation Installing an interface cable on the SmartNode device’s FXS and FXO interface ports The SmartNode comes with at least two FXS analog ports (see figure 8 on page 31) located on the back of the device.
1. Verify that the AC power supply included with your device is compatible with local standards. If it is not, refer to Chapter 5, “Contacting Patton for Assistance” on page 42 to find out how to replace it with a com- patible power supply.
SmartNode 5540 & 4140 Series User Manual 3 • SmartNode Installation Figure 11. Power LED Congratulations, you have finished installing the SmartNode device! Now go to Chapter 4, “Initial Configura- tion” on page 35. Installing the SmartNode device...
Chapter 4 Initial Configuration Chapter contents Introduction ................................36 Connecting the SN5540 & SN4140/2ETH to your laptop PC................36 Configure the desired IP address ........................36 Factory-default IP Settings ........................36 Login ................................37 Changing the WAN IP address .........................37 Connecting the SmartNode device to the network ..................38 Connecting the SN4140 to a laptop PC ........................38...
SmartNode 5540 & 4140 Series User Manual 4 • Initial Configuration Introduction This chapter leads you through the basic steps to set up a new SmartNode device and to download a configuration. If you haven’t already installed the SmartNode device, refer to Chapter 3, Note "SmartNode Installation"...
SmartNode 5540 & 4140 Series User Manual 4 • Initial Configuration DHCP server, the WAN interface uses DHCP client to automatically assign the IP address and network mask. Table 8. Factory Default IP Address and Network Mask Configuration IP Address Network Mask WAN Interface Ethernet 0 (ETH 0/0) DHCP...
SmartNode 5540 & 4140 Series User Manual 4 • Initial Configuration The modified configuration is applied immediately. It is not necessary to Note reboot the device when changing any configuration parameter. 172.16.1.99(if-ip) [WAN]#copy running-config startup-config 172.16.1.99(if-ip) [WAN] The SmartNode can now be connected to your network. Connecting the SmartNode device to the network In general, the SmartNode will connect to the network via the WAN (ETH 0/0) port.
SmartNode 5540 & 4140 Series User Manual 4 • Initial Configuration The SmartNode device has a fixed IP and a DHCP client setup to simplify Note configuration. The Ethernet port is equipped with Auto-MDX so you can use a straight-through cable for host or hub/switch connection. There are two options for configuring the SmartNode device 1.
SmartNode 5540 & 4140 Series User Manual 4 • Initial Configuration You can check the connection to the SmartNode by executing the ping command from the PC command win- dow as follows: ping 192.168.1.1 Configure the Desired IP Address Factory-default IP Settings 8.
Loading the Configuration (optional) WebWizard Community provides a collection of Wizards that help to reduce the setup time of a Patton device. Simply download the appropriate Wizard to your device, execute it locally, and you are ready to do phone calls after the SmartNode has rebooted.
Chapter 5 Contacting Patton for Assistance Chapter contents Introduction ................................43 Contact information..............................43 Contacting Patton Technical Services for Free Support ...................43 Warranty Service and Returned Merchandise Authorizations (RMAs)..............43 Warranty coverage ............................43 Out-of-warranty service ..........................44 Returns for credit ............................44 Return for credit policy ..........................44...
(RMA). Contact information Patton Electronics offers a wide array of free technical services. If you have questions about any of our other products we recommend you begin your search for answers by using our technical knowledge base. Here, we have gathered together many of the more commonly asked questions and compiled them into a searchable database to help you quickly solve your problems.
RMA#: xxxx 7622 Rickenbacker Dr. Gaithersburg, MD 20879-4773 USA Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return shipping costs. Warranty Service and Returned Merchandise Authorizations (RMAs)
Appendix A Compliance Information Chapter contents Compliance ................................46 ................................46 Safety ................................46 Radio and TV Interference (FCC Part 15) ......................46 EC Declaration of Conformity ..........................46 Authorized European Representative ........................46...
SmartNode 5540 & 4140 Series User Manual A • Compliance Information Compliance FCC Part 15, Class A • EN55032, Class A • EN55024 • Safety UL 62368-1/CSA C22.2 N0. 62368-1 • • IEC/62368-1 AS/NZS 62368-1 • Radio and TV Interference (FCC Part 15) This equipment generates and uses radio frequency energy, and if not installed and used properly—that is, in strict accordance with the manufacturer's instructions—may cause interference to radio and television recep- tion.
SmartNode 5540 & 4140 Series User Manual B • Specifications Refer to the software feature matrix for the most up-to-date specifications. Note One 8-channel DSP. All 2V and 4V models are restricted by software to not allow more than 4 calls. Upgrade- able by license to max.
SmartNode 5540 & 4140 Series User Manual B • Specifications WAN Interface (if applicable) For information on configuring the WAN interface, see Chapter 4, “Initial Note Configuration” on page 35. Table 10. WAN Interface Specifications Factor Specs VDSL-ADSL • ANSI T1.413 Issue 2 (/AVA and /AVB models) •...
(For a list of tested SFP modules, please refer to http:/ /www.patton.com/products/sfpmodules.asp) Management Patton Cloud Management Web-based GUI; Trinity WEB Wizard Industry standard CLI with remote Telnet and SSH access, fully documented HTTP web management and firmware loading TFTP configuration & firmware loading HTTPS configuration &...
SmartNode 5540 & 4140 Series User Manual B • Specifications Physical Dimensions: Plastic enclosure: 7.3W x 1.6H x 6.1D in. (18.5W x 4.1H x 15.5D cm) • Metal enclosure: 12.1W x 1.5H x 6.1D in. (30.7W x 3.8H x 15.5D cm) •...
Appendix C Cabling Chapter contents Introduction ................................55 Ethernet ................................55 Analog FXS ................................56 Analog FXO ................................57...
SmartNode 5540 & 4140 Series User Manual C • Cabling Introduction This section provides information on the cables used to connect the SmartNode device to the existing network infrastructure and to third party products. Ethernet Ethernet devices (10/100/1000 Base-T) are connected to the SmartNode over a cable with RJ-45 plugs. All Ethernet ports on the SmartNode device are Auto-MDX.
SmartNode 5540 & 4140 Series User Manual C • Cabling Analog FXS The Interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt- age, current, anticipated temperature, flammability, and CAUTION mechanical serviceability.
SmartNode 5540 & 4140 Series User Manual C • Cabling Analog FXO The Interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt- age, current, anticipated temperature, flammability, and CAUTION mechanical serviceability.
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Appendix D Port pin-outs Chapter contents Introduction ................................59 Ethernet ................................59 port................................59 FXO port ................................60 VDSL-ADSL Port (/A and /AVA & /AVB models only) ..................60 G.SHDSL EFM & ATM port (/2G and /4G models)...................60 Fiber Ports (/F models only) ..........................61...
SmartNode 5540 & 4140 Series User Manual D • Port pin-outs Introduction This section provides pin-out information for the ports of the SmartNode. Ethernet Table 11. 10/100 Base-T RJ-45 socket Signal Pins not listed are not used. Note Table 12. 1000Base-T RJ-45 Socket Signal TRD0+ TRD0-...
SmartNode 5540 & 4140 Series User Manual D • Port pin-outs Figure 20. RJ-11 pinout diagram FXO port The FXO ports use an RJ-11 connector with 6 positions. The middle two positions 3 and 4 are used according table 13 on page 59.
RJ11-to-RJ45 adapter must be used. Figure 21. RJ11 and RJ45 pin comparison Fiber Ports (/F models only) For tested and approved modules, please refer to the list of SFP’s Patton has tested at http://www.patton.com/ products/sfpmodules.asp Fiber Ports (/F models only)
SmartNode 5540 & 4140 Series User Manual E • SmartNode Device Factory Configuration Introduction Factory configuration settings for the SmartNode device can be obtained with the following command through the CLI; login: admin password: <Enter> 192.168.1.1>show config:shipping-config See Chapter 4, "Initial Configuration"...
Appendix F Reset Button Functions Chapter contents Introduction ................................65 Resetting the SmartNode device when it is operating and the Power LED is lit .............66 Resetting the SmartNode device when it is initially powered off ................67 Very exceptional case—minimal config recovery .....................67...
SmartNode 5540 & 4140 Series User Manual F • Reset Button Functions Introduction The Reset button (see figure 22 on page 65 for the SN4140 Reset button location, and figure 23 on page 66 for the SN5540 Reset button location) is used to do the following: •...
SmartNode 5540 & 4140 Series User Manual F • Reset Button Functions Figure 23. SN5540 Reset button Resetting the SmartNode device when it is operating and the Power LED is lit The Reset button has the following behaviors depending on how many seconds (see figure 24) the button is pressed (see...
67, the SmartNode device is still not operational, the following may remedy the problem by erasing the entire contents of flash memory (no exceptions). However it is recommended that in such a case the device be sent to Patton for analysis and repair. See section “Warranty Service and Returned Merchandise Authoriza- tions (RMAs)”...
SmartNode 5540 & 4140 Series User Manual F • Reset Button Functions The following procedure is NOT standard and is NOT to be used to perform a factory reset. It should ONLY be used as a last resort for a minimal recovery of the device when it is in an unde- IMPORTANT “Resetting the Smart- fined state, and if the instructions in section...
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SmartNode 5540 & 4140 Series User Manual F • Reset Button Functions context ip ROUTER interface LAN ipaddress LAN 192.168.200.10/24 ipaddress DHCP dhcp port ethernet 0 0 bind interface ROUTER LAN no shutdown Resetting the SmartNode device when it is initially powered off...
Appendix G End User License Agreement Chapter contents End User License Agreement ..........................71 1. Definitions ..............................71 2. Title ................................71 3. Term ................................71 4. Grant of License ............................71 5. Warranty ..............................72 6. Termination ..............................72 7. Notices ...............................72 8. Other Licenses ............................72 9.
End User agrees to the following conditions: 1. Definitions “Effective Date” shall mean the earliest date of purchase or download of a product containing the Patton Electronics Company Program(s) or the Program(s) themselves. “Program(s)” shall mean all software, software documentation, source code, object code, or executable code.
Program(s), even if Patton Electronics Company has been advised of the possi- bility of such damages. Because some states do not allow the exclusion or limitation of liability for consequen- tial or incidental damages, the above limitation may not apply to you.
State of Maryland, USA for any dispute arising under or relating to this agreement and waives user’s right to institute legal proceedings in any other jurisdiction. Patton shall be entitled to institute legal proceedings in connection with any matter arising under this agreement in any juris- diction where User resides, does business, or has assets.
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