Table of Contents
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Paper jam at exit of finisher
Gently pull the paper out through the exit area.
1
Close the side cover. Printing automatically resumes.
2
Understanding display messages
Messages appear on the Smart Panel program window or on the control
panel display to indicate machine status or errors. Refer to the tables
below to understand the messages meaning to correct the problem, if
necessary. Messages and their explanations are listed in alphabetical
order.
Note
• If the message is not in the table, cycle the power and try
the printing job again. If the problem persists, call for service.
•When you call for service, it is very convenient to provide the
service representative with the contents of display message.
• Some messages may not appear in the display depending on
options or models.
• [xxx] indicates the part of the each toner cartridge or each
imaging unit.
• [yyy] indicates the part of the machine.
• [zzz] indicates the error code. When you contact the service
center, this error code help to handle the problem.
• You may see an exclamation mark (
(
) on the upper left of the display, in that case, press the
question mark to browse detailed information on the supplies.
Message
The life of the part
[yyy] is worn.
expires totally.
Replace with new
one
[xxx] imaging unit
is not compatible.
Check userís
guide
[xxx] imaging unit
is not installed.
Install it
Replace with new
[xxx] imaging unit
12.11
<Troubleshooting>
) or a cross mark
Meaning
Suggested solutions
Replace the part with
a new one. Call for
service.
The imaging unit you
Install a Samsung-
have installed is not
genuine imaging unit,
for your machine.
designed for your
machine.
The imaging unit is
Install the imaging
not installed, or the
unit. If it is already
CRUM (Consumer
installed, try to
Replaceable Unit
reinstall the imaging
Monitor) in the
unit.
cartridge is not
If the problem
connected.
persists, please call
for service.
The imaging unit is
Replace a imaging
at the end of its life.
unit with a Samsung-
When the imaging
genuine imaging unit.
unit replacement
(Page 11.6)
message appears
on the screen and if
you select
Continue, this
message displays.
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Chapters
Table of Contents
Troubleshooting
