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SAMSUNG WORLDWIDE ONTACT If you have any comments or questions regarding Samsung products, contact the Samsung customer care center. COUNTRY/ CUSTOMER CARE REGION CENTER 0800-333-3733 ARGENTINE 0-800-05-555 ARMENIA 1300 362 603 AUSTRALIA 0810-SAMSUNG AUSTRIA (7267864, € 0.07/min) 088-55-55-555 AZERBAIJAN 8000-4726...
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1-800-682-3180 PUERTO RICO 800-2255 QATAR 1-800-751-2676 REP. DOMINICA 8-800-555-55-55 RUSSIA 1800-SAMSUNG (726- SINGAPORE 7864) 0800-SAMSUNG (726- SLOVAKIA 7864) 0860 SAMSUNG (726- SOUTH AFRICA 7864) 902-1-SAMSUNG(902 SPAIN 172 678) 0771 726 7864 SWEDEN (SAMSUNG) 0848-SAMSUNG SWITZERLAND (7267864, CHF 0.08/min) 1825-22-73 SYRIA...
ONTENTS About this user’s guide ...i Finding more information ...i Safety and Regulatory Information ... ii 1. Introduction Special features ... 1.1 Machine overview ... 1.3 Front view ... 1.3 Rear view ... 1.4 Control panel overview ... 1.5 Introducing the touch screen and useful buttons ... 1.6 Touch screen ...
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Understanding the keyboard ... 3.7 4. Loading originals and print media Loading originals ... 4.1 On the scanner glass ... 4.1 In the DADF ... 4.1 Selecting print media ... 4.2 Specification on print media ... 4.3 Media sizes supported in each mode ... 4.4 Guidelines for selecting and storing print media ...
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Image tab ... 6.3 Sending a fax ... 6.3 Setting the fax header ... 6.3 Sending a fax ... 6.3 Sending a fax manually (On Hook Dial) ... 6.4 Automatic resending ... 6.4 Redialing the last number ... 6.4 Delaying a fax transmission ... 6.4 Sending a priority fax ...
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Output tab ... 7.3 User authentication for network scanning ... 7.3 Registering local authorized users ... 7.3 Register authorized network users ... 7.3 Scanning originals and sending through email (Scan to Email) ... 7.4 Sending a scanned image to several destinations as an email attachment ... 7.4 Setting up an e-mail account ...
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Cleaning the scan unit ... 11.2 Maintaining the toner cartridge ... 11.3 Toner cartridge storage ... 11.3 Handling instructions ... 11.3 Use of non-Samsung and refilled toner cartridge ... 11.3 Expected cartridge life ... 11.3 Redistributing toner ... 11.3 Replacing the toner cartridge ... 11.4 Replacing the imaging unit ...
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Understanding display messages ... 12.11 Solving other problems ... 12.15 Touch screen problem ... 12.15 Paper feeding problems ... 12.15 Printing problems ... 12.16 Printing quality problems ... 12.18 Copying problems ... 12.20 Scanning problems ... 12.21 Fax problems (optional) ... 12.21 Common Windows problems ...
Windows Internet Explorer easily. (http://solution.samsungprinter.com/ personal/anywebprint) • Samsung Easy Color Manager: helps Samsung color laser printer users to adjust color as they like. (http://solution.samsungprinter.com/ personal/colormanager) Provides you with help information on printer driver properties and instructions for setting up the properties for printing.
Safety and Regulatory Information Important Precautions and Safety Information When using this machine, these basic safety precautions should always be followed to reduce risk of fire, electric shock and injury to people: Read and understand all instructions. Use common sense whenever operating electrical appliances. Follow all warnings and instructions marked on the machine and in the literature accompanying the machine.
However, it is advisable that the machine be operated in a well ventilated area. If you need additional information about ozone, please request your nearest Samsung dealer. Power Saver This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use.
Fax Branding The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the following information: (1) the date and time of transmission (2) identification of either business, business entity or individual sending the...
PSTNs and compatible PBXs of the European countries: In the event of problems, you should contact the Euro QA Lab of Samsung Electronics Co., Ltd. in the first instance. The product has been tested against TS 103 021. To assist in the use and...
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Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
Introduction Thank you for purchasing this Samsung multifunctional product. Your machine provides printing, copying, scanning, and faxing functions. This chapter includes: • Special features • Machine overview • Control panel overview • Introducing the touch screen and useful buttons •...
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Use USB flash memory devices If you have a USB memory device, you can use it in various ways with your machine. • You can scan documents and save them to the device. • You can directly print data stored to the device. •...
These are the main components of your machine. Front view • The symbol * is a mark for the optional device. DADF cover DADF document width guides DADF document input tray DADF document output tray Scanner lid Control panel Side cover Front cover Multi-purpose tray Tray 1...
Rear view • The symbol * is a mark for the optional device. Finisher (Stacker & Stapler) Finisher output tray (Stacker & Stapler) Finisher cover (Stacker & Stapler) USB memory port Extension telephone socket (EXT) Telephone line socket (LINE) USB port XOA port Network port Dummy for FDI (Foreign Device Interface)
Machine Setup: Leads you to the machine setup and advanced settings. (Page 10.1) Job Status: Shows the jobs currently running, queued jobs or completed jobs. Status: Shows the status of your machine. (Page 1.8) Display screen: Displays the current machine status and prompts during an operation.
• XOA: Enters the XOA menu. (Page 1.7) In order to use this menu, XOA applications should be installed. For more information, contact your local Samsung dealer or the retailer where you purchased your machine. • Copy: Enters the Copy menu.
Before using the XOA applications, they should be installed. If the XOA button is not displayed, make sure that the machine gets XOA license. For more information, contact your local Samsung dealer or the retailer where you purchased your machine.
Understanding the Status LED When the problem occurs, the Status LED indicates the machine's condition by the light color of it's action. Status Status Description • The machine is off-line. • The machine is in power save mode. When data is received, or any button is pressed, it switches to on-line automatically.
Menu map The control panel provides access to various menus to set up the machine or use the machine's functions. These menus can be accessed by pressing Machine Setup, Job Status or touching menus on the display screen. Refer to the following diagram. Main screen The Main screen is shown on the display screen on the control panel.
If you are a Windows or Macintosh OS, install the software from the supplied CD and if you are a Linux OS user, download the software from the Samsung website (www.samsung.com/printer) and install.
a. Allows you to edit a scanned image in many ways using a powerful image editor and to send the image by email. You can also open another image editor program, like Adobe Photoshop, from SmarThru. For details, please refer to the onscreen help supplied on the SmarThru program. Printer driver features Your printer drivers support the following standard features: •...
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Macintosh Requirement (recommended) Operating system • Intel Processor • 128 MB for a • Power PC G4/ G5 Power PC based Mac Mac OS X 10.4 (512 MB) or lower • 512 MB for a Intel-based Mac (1 GB) • Intel Processor 512 MB (1 GB) •...
Getting Started This chapter gives you step-by-step instructions for setting up the machine. This chapter includes: • Setting up the hardware • Setting up the network • Installing the software • Using the SetIP program • Altitude adjustment • Machine's basic settings •...
Note • If a message asking you to select a country appears, select a country first, then the setting a color standard message will appear. • If you press Cancel, this message will appear again the next time you turn the machine’s power on. •...
Select Static and then enter IP Address, Subnet Mask and Gateway address fields. Touch the input area then, enter addresses by number keypad on the control panel. Note Contact the network administrator, if you are not sure how to configure. 10 Press OK.
Update. After the installation is finished, a window appears asking you to print a test page and to register yourself as a user of Samsung printers in order to receive information from Samsung. If you so desire, select the corresponding checkbox(es) and click Finish.
Note If you cannot find your printer name, click list. Enter the network interface's MAC address, IP address, subnet mask, default gateway, and then click Apply. Note If you do not know the network interface's MAC address, print the machine's network information report. (See page 11.1 for "Printing a machine report") 10 Click OK to confirm the settings.
Press the General tab > Date & Time > Date&Time. Select date and time using left/right arrows. Or touch the insert area and use the numeric keypad on the control panel. Press OK. Note To change the format of date and time, press Date Format and Time Format.
Changing the default settings You can set the default values for copy, fax, email, scan and paper all at once. Press Machine Setup on the control panel. Press Admin Setting. When the login message appears, enter password with number keypad and press OK. (Page 3.5) Press the General tab >...
Loading originals and print media This chapter introduces you how to load originals and print media into your machine. This chapter includes: • Loading originals • Selecting print media • Changing the size of the paper in the paper tray •...
This may be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Samsung has no control. • Before purchasing large quantities of print media, ensure that it meets the requirements specified in this user’s guide.
Specification on print media Type Size Plain paper Letter Legal US Folio Oficio JIS B5 ISO B5 Executive Statement Envelope Envelope Monarch Envelope No. 10 Envelope No. 9 Envelope DL Envelope C5 Envelope C6 Transparency Letter, A4, Oficio Labels Letter, Legal, US Folio, A4, JIS B5, ISO B5, Executive, A5, Statement...
Media sizes supported in each mode Mode Size Copy mode Letter, A4, Legal, Folio, Oficio, Executive, ISO B5, A5 Single side All sizes supported by printing the machine Duplex printing Letter, A4, Legal, Folio, Oficio, JIS B5, ISO B5, Executive, A5, Statement Fax mode Letter, A4, Legal...
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During the fusing process, wet ink can come off preprinted paper, reducing print quality. Note Using photographic paper or coated paper may cause problems, requiring repairs. Such repairs are not covered by Samsung’s warranty or service agreements. <Loading originals and print media> Guidelines...
Changing the size of the paper in the paper tray To load longer sizes of paper, such as Legal-sized paper, you need to adjust the paper guides to extend the paper tray. paper length guide paper width guide Note If you have installed an optional high capacity feeder, refer to Quick Install Sheet to adjust paper size.
Loading paper Loading paper in tray 1, optional tray or optional high capacity feeder Load the print media you use for the majority of your print jobs in the tray 1. The tray 1 can hold a maximum of 520 sheets of 80 g/m bond) plain paper.
In the multi-purpose tray The multi-purpose tray can hold special sizes and types of print material, such as transparencies, postcards, note cards, and envelopes. It is useful for single page printing on letterhead or colored paper. Tips on using the multi-purpose tray •...
Squeeze the multi-purpose tray paper width guides and adjust them to the width of the paper. Do not force too much, or the paper will be bent, which will result in a paper jam or skew. After loading paper, set the paper type and size for the multi- purpose tray.
Copying This chapter gives you information about using your machine as a copy machine. This chapter includes: • Understanding the Copy screen • Copying originals • Changing the settings for each copy • Using special copy features Understanding the Copy screen When you press Copy on the Main screen, the Ready To Copy screen appears which has several tabs and lots of copying options.
Image tab • Erase Edge: Allows you to erase punch holes, staple marks, and fold creases along any of the four documents edges. (Page 5.9) • Erase Background: Prints an image with no background. (Page 5.9) • Margin Shift: Creates a binding edge for the document. (Page 5.10) •...
Changing the size of originals Press the Basic tab > Original Size, then use left/right arrows to set the original size. Press more to see the detail values. • Custom: Selects the scanning area of the original. Press the cardinal point arrows to set the size. •...
• 2 -> 1 Sided, Rotate Side 2: Scans both sides of the original and prints each one on a separate sheet, but the information on the back side of the printout is rotated 180 degree. • Reverse 1 -> 2 Sided: Scans originals and prints them on both sides of a paper.
Changing the darkness This defines the degree of darkness. Use left/right arrows to change the level of light/dark in the printouts. Using special copy features On the Advanced tab or the Image tab of the Copy screen, you can select specific copy features. ID card copying The machine prints one side of the original on the upper half of the paper and the other side on the lower half without reducing the size of the...
• Forth Image Position: LEFT, TOP : X-105mm/Y-150mm, RIGHT, BOTTOM: X-205mm/Y-230mm Press OK, the template you have saved will be shown in the template list table. Press and select Copy. Press the Advanced tab > ID Copy > Mamual ID Copy Setup. 10 Press the template you have saved from the template list.
Note The original must be placed on the scanner glass in order to use this feature. Press Copy from the Main screen. Select the tray in Paper Supply. Press the Advanced tab > Clone Copy. Note If this option is grayed out, select following options in the Basic tab to activate it;...
• Paper Source: Select the paper tray, where the cover sheet is loaded. Press OK. Press Start on the control panel to begin copying. Transparency copying When you prepare transparencies for presentations, use this feature to copy the information. Note Before you start this special copy job, set the tray's Paper Types and Paper Size to Transparency.(Page 4.9) Place the originals face up in the DADF.
Auto crop copying The machine prints only the image of an original after cropping the blank parts like the margin. Place the originals face up in the DADF. Or place a single original face down on the scanner glass. (Page 4.1) Press Copy from the Main screen.
Shifting margins You can secure a room for binding by shifting the margin of a page. Place a single original face down on the scanner glass. Or load the originals face up in the DADF. (Page 4.1) Press Copy from the Main screen. Press the Image tab >...
(Page 14.3) You can send a fax from your computer without going to the machine. To send a fax from your computer, the Samsung Network PC Fax program must be installed. This program will be installed when you installed the printer driver.
Checking a sent fax list You can check a sent fax list on your computer. From the Start menu, click Programs or All Programs > Samsung Printers > Network PC Fax > Fax Journal. Then, the Fax Journal appears with the fax list you have sent.
Image tab • Original Type: Enhances the fax quality based on the type of the original document being scanned. (Page 6.7) • Darkness: Adjusts the level of lightness or darkness of the fax. (Page 6.7) • Erase Background: Reduces dark backgrounds or paper patterns as in newspaper originals.
Sending a fax manually (On Hook Dial) Press Fax from the Main screen. Place the originals face up into the DADF. Adjust the document settings in the Image tab. Select Duplex and Resolution options in the Basic tab. Press On Hook Dial on the control panel. Enter a fax number using the number keypad on the control panel.
• If you do not enter Job Name, the machine assigns the job name as 'Fax Send Job xxx'. 'xxx' number are set in order. Note Start Time is the specific time you want the fax to be sent. You can set Start Time on a 24 hour basis and 15 minutes later than the current time.
Note • If you have set your machine to this mode and your answering machine is switched off, or no answering machine is connected to EXT socket, your machine automatically goes into Fax mode after a predefined number of rings. •...
Adjusting the document settings Before sending a fax, you can adjust the document settings, such as resolution, darkness, color, duplex and so forth. Refer to explanation of this section. Note The document setting herein is for only current job. If you want to change the default setting on document settings, refer to Admin Setting >...
Press Apply. Note Speed Dial numbers can be imported from an *.csv file. Using the polling option Polling is used when one fax machine requests another to send a document. This is useful when the person with the original document is not in the office.
Polling from a remote Mailbox This option allows you to retrieve (poll) a fax which is stored in the Mailbox of on the remote machine. Before you start polling, you must be informed of Mailbox No. and Passcode from the sender. (Page 6.10) Press Fax from the Main screen.
Press the Advanced tab > Mailbox > Store. Enter Mailbox No. and Passcode which are set from Creating Mailbox in page 6.10. Press OK. Note • Deleting the data in a specific Mailbox Press Fax > the Advanced tab > Mailbox > Delete, enter Mailbox No.
Sending a fax in toll save time You can set the machine to send a fax in toll save time to save a telephone fee. If you send a fax after setting this feature, fax data will be stored in machine's memory and the machine will start to send fax in toll save time.
Forwarding a sent fax to other destination by an email Note If Forward to Server Setting is on, this option will be grayed out. Press Machine Setup on the control panel. Press Admin Setting. When the login message pops up, enter password and press OK.
Setting up the end fax tone The end fax tone that sounds to indicate that the fax has been received can be turned on or off. Press Machine Setup on the control panel. Press Admin Setting. When the login message pops up, enter password and press OK.
• Scan to Server: Scans and sends the scanned output to the destination with SMB and FTP. (Page 7.8) • Scan to PC: Scans and sends the scanned output to the destination with the Samsung Network Scan Manager program. (Page 7.6) Scan to Email •...
• Options: - Original Size: Sets the originals to a specific fixed size. (Page 7.9) - Original Type:Selects whether the original is text or photo. (Page 7.9) - Color Mode: Adjusts the color options of the scan output. If the original is color and you want to scan in color, press Color Mode.
Image tab • Original Type: Selects whether the original is text or photo. (Page 7.9) • Color Mode: Adjusts the color options of the scan output. If the original is color and you want to scan in color, press Color Mode. (Page 7.10) •...
Enter the IP address in dotted decimal notation or as a host name. Enter the server port number, from 1 to 65535. The default port number is 88. You can add a backup domain as a previous step. Click Apply. Network user authorized by SMB Enter the domain that is used for SMB login.
Press the From tab and enter the sender’s email address. Press the To/Cc/Bcc tab and enter the Recipient's email address. Press the Subject tab and enter the subject of the email. Press the Message tab and enter the contents of the email. If neccessary, press the Options tab and set options for scanning.
Note Tne Scan and Fax Manager 2 program can only be used in the Window and Macintosh system. 1. From the Start menu, click Samsung Printers > Scan and Fax Manager 2. Note You can open Scan and Fax Manager 2 by right clicking the Smart Panel icon in the Windows task bar and seleting Scan Manager.
Set Scan Button tab Scan Destination • Available Destination List: Shows the list of applications currently linked to scanned images in the PC’s registry. Select the program you want to use and click the right arrow and add to Front Panel Destination List.
Scanning originals and sending via SMB/ FTP (Scan to Server) You can scan an image and send it to a total of 5 destinations via the SMB or FTP. Preparation for scanning to SMB/FTP Select the folder and share it with the machine in order to receive the scanned file.
Changing the scan feature settings This part explains how to adjust the document settings for each scan job, such as resolution, duplex, original size, type, color mode, darkness, and more. The options you change will be maintained for a certain time, but after that period, the options will be reset to default values.
Color Mode Use this option to scan the original in Mono, Gray or Color mode. Press Scan to Server > the Image tab > Color Mode. Or, Press Scan to Email > the Options tab > Color Mode. Or . Press Scan to PC > the Image tab > Color Mode. Select the appropriate option and press OK.
• Custom: Applies the current scan settings that you have chosen. File Format You can select the file format before you proceed with the scanning job. Press Scan to Server > the Output tab > File Format. Or, Press Scan to Email > the Options tab > File Format. Or .
Basic printing This chapter explains common printing tasks. Printing a document Your machine allows you to print from various Windows, Macintosh, or Linux applications. The exact steps for printing a document may vary depending on the application you use. For details about printing, see Software section. Canceling a print job If the print job is waiting in a print queue or print spooler, such as the printer group in Windows, delete the job as follows:...
Using USB flash memory This chapter explains how to use an USB memory device with your machine. This chapter includes: • About USB memory • Understanding the USB screen • Plugging in an USB memory device • Scanning to an USB memory device •...
Cautions • Do not remove the USB memory device while the machine is in operation, or writing to or reading from USB memory. This may damage your machine. • If your USB memory device has certain features (example, security key, security partition, booting disk, password settings and so forth), do not use the USB memory device with your machine.
Image tab • Original Type: Selects whether the original is text, text/photo or photo. (Page 9.4) • Color Mode: Selects the color options of the scan output. If the original is color and you want to scan in color, press Color Mode. (Page 9.4) •...
Use up/down arrows to go to the next screen. Select the appropriate option and press OK. Original Type You can set the original document type in order to enhance the quality of a document being scanned. Press Scan to USB > the Image tab > Original Type. Or, press USB >...
Quality You can use this option to produce a high quality document. Higher quality you select a larger file size you get. Press Scan to USB > the Output tab > Quality. Or, press USB > Scan to USB> the Output tab > Quality. Note The Quality cannot be selected if Mono has been selected for Color Mode.
Printing from a USB memory device You can directly print files stored on a USB memory device. You can print TIFF, BMP, JPEG, PDF and PRN files. Direct Print option supported file types: • PRN: Only files created by provided driver with your machine are compatible.
Machine status and advanced setup This chapter explains how to browse the current status of your machine, and the method of setting for the advanced machine setup. Please read this chapter carefully in order to use your machine's diverse features. This chapter includes: •...
Browsing the machine’s status You can browse the machine information and validate some features of the machine. Press Machine Setup on the control panel. Press Machine Status > the Machine Info. tab. Option Description This option shows the customer support Machine Details information on the email address and the phone number you stored from Admin...
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Option Description It allows you to change the language that Language appears on the touch screen. You can reduce energy consumption by setting Power Saver these features. Power Saver has two options, first Low Power Save turns off the scanner lamp under the glass.
Option Description You can choose the output mode for printouts. Multi-Bin • Mailbox: Printouts are stacked in the bin you have set. If you set the mailbox to Bin3, printouts will be stacked in Bin3. • Job Separator: Printouts are stacked in the sequence of job order in each bin.
Fax Setup This machine offers you with various options to you for setting up the fax system. You can change the default settings for your preferences and needs. Press Machine Setup on the control panel. Press Admin Setting. When the login message pops up, enter password and press OK.
Option Description This feature allows you to set a prefix of up to Prefix Dial five digits. This number will be dialed before any automatic number is dialed. User may set this to access a PABX(example number (example 02). The machine does not accept faxes sent from Junk Fax Setup remote stations if their numbers are stored in the memory as junk fax numbers.
Option Description Machine supports IPv6 addresses for network IPv6 printing and managements. • IPv6 Activate: When you select On, the Host Name and Link-Local Address will automatically be entered into the address field. • DHCPv6 Configuration: If you have a DHCPv6 server on your network, you can set one of the option for default dynamic host configuration.
Optional Service When you want to add the optional features for this machine, you have to install the optional kit and then set the machine to enable and activate those features. Follow the next steps to enable those features. Press Machine Setup on the control panel. Press Admin Setting.
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Option Description The machine virtually prints certain patterned image Auto Color to calibrate the color printing position. This feature Registration enhances the colored image sharper and clearer, which means the machine prints the colored image on the paper more like the one in the monitor. Select On to activate this feature.
Document Box Management You can set a person performing deletion of the public boxes in Public. Press Machine Setup on the control panel. Press Admin Setting. When the login message pops up, then enter password and press OK. Press the Setup tab > Document Box Management. OPTION DESCRIPTION If you set this option to Administrators only, only...
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Option Description You can print a report on the Report Configuration machine's overall configuration. Report You can set to print the information of Fax Report a fax reports. • Multi Send Report: When you fax to several destination, set this option to print a transmission report.
Maintenance This chapter provides information for maintaining your machine. This chapter includes: • Printing a machine report • Monitoring the supplies life • Finding the serial number • Sending the imaging unit reorder notification • Sending the toner reorder notification •...
Sending the toner reorder notification You can set the machine to alert you that the toner cartridge needs to be reordered. Press Machine Setup on the control panel. Press Admin Setting. When the login message pops up, then enter password and press OK. Press the General tab >...
Use of non-Samsung and refilled toner cartridge Samsung Electronics does not recommend or approve the use of non- Samsung brand toner cartridges in your printer including generic, store brand, refilled, or remanufactured toner cartridges.
Toner particles can be released inside the machine but it does not mean the machine is damaged. Contact a service representative when print quality problems occur. Pull the corresponding toner cartridge out from the machine. Thoroughly roll the toner cartridge five or six times to distribute the toner evenly inside the cartridge.
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Open the front cover. Pull the corresponding toner cartridge out from the machine. Remove the new toner cartridge from its bag. Thoroughly roll the new cartridge five or six times to distribute the toner evenly inside the cartridge. Note If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water.
Replacing the imaging unit Expected cartridge life The useful life of the imaging unit is approximately 30,000 pages. The screen displays Replace [xxx] Imaging Unit when the imaging unit is near the end of life. Otherwise your printer stops printing. Imaging unit yield may be affected by the operating environment, optional, printing interval, media type and media size.
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Caution Don’t use sharp objects, such as a knife or scissors, to open the imaging unit package. You could damage the surface of the imaging unit. Remove the paper protecting the surface of the imaging unit. Remove the cap, and carefully pull the seal tapes out of the imaging unit.
Replacing the waste toner container The life of the waste toner container unit is approximately 48,000 images printing. When the life span of the waste toner container has expired, Waste tank is full. Replace it appears on the screen display of the control panel, indicating the waste toner container needs to be replaced.
Maintenance Parts To avoid print quality and paper feed problems resulting from worn parts and to maintain your machine in top working condition the following items will need to be replaced after the specified number of pages or when the life span of each item has expired.
Troubleshooting This chapter gives helpful information on what to do if you encounter a problem. This chapter includes: • Tips for avoiding paper jams • Clearing document jams • Clearing paper jams • Understanding display messages • Solving other problems Tips for avoiding paper jams By selecting the correct media types, most paper jams can be avoided.
Misfeed of exiting paper Remove the remaining documents from the DADF. Open the DADF cover. Open the document input tray upwards and pull the document gently out of the DADF. Close the DADF cover and the document input tray. Then place the documents back in the DADF.
Remove the paper from the feed area by carefully pulling. Close the white document background and the scanner lid. Then load the removed pages back into the DADF. Clearing paper jams When a paper jam occurs, the warming message appears on the display screen.
In the tray 1 Open the side cover. Open the guide in the direction shown. Carefully remove the misfed paper in the direction shown. If the paper does not move when you pull, or if you do not see any paper in this area, stop and go to step 4.
In the optional tray Note This part explains the method of removing the jammed paper in the optional tray 2. Please refer to the next method for other optional trays, since the method is same as the tray 2 Open the outer cover in tray 2. Open the inner cover of tray 2.
In the optional high capacity feeder Open the outer cover of the high capacity feeder. Open the inner cover of the high capacity feeder. Pull the jammed paper out, in the direction shown, pulling gently and slowly in order to avoid tearing the paper. If the paper does not move when you pull, or if you do not see any paper in this area, stop and go to step 4.
Insert the paper tray and close the two covers. In the multi-purpose tray If the paper is not feeding properly, pull the paper out of the machine. Open and close the side cover. Printing automatically resumes. Inside the machine Note The fuser area is hot.
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Remove the jammed paper, in the direction shown. If you do not see any paper in this area, go to step 3. Open the guide in the direction shown and pull the jammed paper gently out of the machine. Open and close the front cover to resume printing. 12.8 <Troubleshooting>...
In the fuser area Open the side cover. Remove the jammed paper, in the direction shown. If the jammed paper is inside the fuser, remove the jammed paper in the direction show. Close the side cover. Printing automatically resumes. In the duplex unit area If the duplex unit is not inserted correctly, paper jam may occur.
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Press right of 1c lever and then push stacker to left. Remove the jammed paper. Slide in the stacker until you hear the sound ‘click’. Close the stacker front cover. Paper jam inside finisher, Paper jam inside finisher’s duplex Open the stacker front cover. Pull the stacker lever 1a down.
Install the imaging unit. If it is already installed, try to reinstall the imaging unit. If the problem persists, please call for service. Replace a imaging unit with a Samsung- genuine imaging unit. (Page 11.6)
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Available fax Print or remove memory is now received fax Job 1MB. Suggested solutions Message Finisher door is Install a Samsung- genuine toner open. Close it cartridge, designed for your machine. Finisher error: [zzz]. Please turn Try to reinstall the off then on toner cartridge.
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Message Meaning Original paper jam Paper has jammed in front of scanner during duplex duplex path printing in the DADF. Original paper jam The lead edge of the inside of scanner document failed to actuate the gate sensor within the correct time after actuating the scan sensor.
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Note • If the black toner cartridge is reached its estimated cartridge life, Mono Only message does not appear. • Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured. Samsung cannot guarantee non- genuine Samsung toner cartridge's quality.
Message Meaning The credit is not USE AUXILIARY enough to access ACCESS the job according to Foreign Device. Solving other problems The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected.
The machine is not Select Samsung CLX-8385X selected as the Series PCL 6 or Samsung default printer. CLX-8385X Series PS as your default printer in your Windows. Check the machine for the following: •...
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Condition Possible cause Suggested solutions Half the The page orientation Change the page orientation page is setting may be in your application. See the blank. incorrect. printer driver help screen. The paper size and Ensure that the paper size in the paper size the printer driver settings settings do not...
Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, you may notice a reduction in print quality. See the table below to clear the problem. Condition Suggested solutions If a vertical white streak or faded area appears Light or faded print on the page: •...
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Condition Suggested solutions If marks repeatedly appear on the printed side Vertical repetitive of the page at even intervals: defects • The imaging unit may be damaged. If a repetitive mark occurs on the page, run a cleaning sheet through several times to clean the cartridge;...
Condition Suggested solutions • Clean the inside of the machine. Contact a Loose toner service representative. • Check the paper type and quality. (Page 4.3) • Remove the imaging unit and then, install a new one. (Page 11.4) • If the problem persists, the machine may require repair.
Scanning problems Condition Suggested solutions The scanner does • Make sure that you place the original to be not work. scanned face down on the scanner glass, or face up in the DADF. • There may not be enough available memory to hold the document you want to scan.
Condition Suggested solutions The original does • Make sure that the paper is not wrinkled and not feed into the you are inserting it in correctly. Check that machine. the original is the right size, not too thick or thin. •...
Common PostScript problems The following situations are PS language specific and may occur when several printer languages are being used. Note To receive a printed or screen-displayed message when PostScript errors occur, open the Print Options window and click the desired selection next to the PostScript errors section. Problem Possible Cause PostScript file...
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Xsane plug-in for Gimp on your computer. You can find Xsane plug-in package for Gimp on downloaded Linux package (from Samsung website) or on the Gimp home page. For detailed information, refer to Help for Linux or Gimp Front-end application.
Problem Possible Cause and Solution Some color images This is a known bug in Ghostscript (until GNU come out all black. Ghostscript version 7.05) when the base color space of the document is indexed color space and it is converted through CIE color space. Because Postscript uses CIE color space for Color Matching System, you should upgrade Ghostscript on your system to at least GNU...
Ordering supplies and accessories This chapter provides information on purchasing cartridges and accessories available for your machine. This chapter includes: • Supplies • Accessories • How to purchase Note The optional parts or features may differ by countries. Contact your sales representatives whether the part you want is available in your country.
If you do not use Note: the optional tray then To order Samsung-authorized supplies or accessories, contact your local Tall Stand is Samsung dealer or the retailer where you purchased your machine, or recommended. In case visit www.samsung.com/supplies you add two optional information on calling for technical support.
Installing accessories Your machine is a full-featured model that has been optimized to meet most of your printing needs. Recognizing that each user may have different requirements, however, Samsung makes several accessories available to enhance your machine’s capabilities. This chapter includes: •...
Devices and Printers. For Windows Server 2008 R2, select Control Panel > Hardware > Devices and Printers. Select the Samsung CLX-8385X Series PS printer. Click the right mouse button on the machine icon and select Properties. For Windows 7 and Windows Server 2008 R2, from context menus, select the Printer properties.
Place the staple cartridge back into the stapler unit. Slide the stapler unit in until it locks in place. Close the finisher cover. Enabling Fax feature after installing the fax option kit After installing the Fax kit, you have to set up the machine in order to use this function.
• Ethernet 10/100/1000 Base TX a. Print speed will be affected by operating system used, computing performance, application software, connect on method, media type, media size, and job complexity. b. Please visit www.samsung.com/printer to download the latest software version. Copier specifications Item...
Scanner specifications Item Compatibility TWAIN standard / WIA standard Scanning method DADF and Flat-bed Color CCD (Charge Coupled Device) module Resolution TWAIN Up to 600 x 600 dpi (Up to 4,800 x standard 4,800 dpi by software enhancement) WIA standard Up to 600 x 600 dpi 100, 200, 300 dpi Scan to USB...
Glossary Note The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this user's guide. An Automatic Document Feeder (ADF) is a mechanism that will automatically feed an original sheet of paper so that the machine can scan some amount of the paper at once.
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Emulation Emulation is a technique of one machine obtaining the same results as another. An emulator duplicates the functions of one system with a different system, so that the second system behaves like the first system. Emulation focuses on exact reproduction of external behavior, which is in contrast to simulation, which concerns an abstract model of the system being simulated, often considering its internal state.
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JPEG Joint Photographic Experts Group (JPEG) is a most commonly used standard method of lossy compression for photographic images. It is the format used for storing and transmitting photographs on the World Wide Web. LDAP The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory services running over TCP/IP.
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PSTN The Public-Switched Telephone Network (PSTN) is the network of the world's public circuit-switched telephone networks which, on industrial premises, is usually routed through the switchboard. Resolution The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi, the greater the resolution. Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellaneous communications between nodes on a network.
NDEX admin setting 10.1 altitude adjustment 10.3 answering machine/fax 6.5 authentication network accounting 10.7 printing a report 10.2, 10.10 setting up 3.5, 10.2 auto center 5.10 Book copy 5.7 CCD Lock 1.3 cleaning inside 11.2 outside 11.2 scan unit 11.2 Clear 1.5 Clear All 1.5 Clone copy 5.6...
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erasing background 6.7 original type 6.7 phonebook 6.7 printing a fax report 11.1 resolution 6.7 solving faxing problems 12.21 authentication 10.7 dummy 1.4 FDI (Foreign Interface Device) ordering 1.2, 13.2 finisher (Stacker & Stapler) connection 1.4 ordering 1.2, 13.2 paper jam 12.9 front cover 1.3 FTP 7.8 general settings 10.2...
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accounting reports 10.10 configuration report 10.11 e-mail confirmation report 10.11 fax report 10.11, 11.1 from the website 1.7 network auth. log report 10.10 network configuration 10.10 PCL font list 10.10 PS3 font list 10.10 scan report 11.1 scan to server confirmation 10.11 Schedule jobs report 10.10 supplies information 10.10 system report 11.1...
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Printer Settings ... 15 Basic Tab ... 16 Paper Tab ... 16 Graphics Tab ... 18 Advanced Tab ... 19 Samsung Tab ... 19 Using a favorite setting ... 19 Using Help ... 20 DVANCED Chapter 3: Printing Multiple Pages on One Sheet of Paper (N-Up Printing) ... 21 Printing Posters ...
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Using an Existing Watermark ... 24 Creating a Watermark ... 24 Editing a Watermark ... 24 Deleting a Watermark ... 24 Using Overlays ... 25 What is an Overlay? ... 25 Creating a New Page Overlay ... 25 Using a Page Overlay ... 25 Deleting a Page Overlay ...
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Scanning Using the WIA Driver ... 31 Windows XP/Server 2003 ... 31 Windows 2008/Vista ... 31 Windows 7 ... 31 SING MART Chapter 8: Understanding Smart Panel ... 32 Opening the Troubleshooting Guide ... 33 Changing the Smart Panel Program Settings ... 33 SING RINTER IN Chapter 9:...
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For a USB-connected ... 43 Printing ... 44 Printing a Document ... 44 Changing Printer Settings ... 44 Printing Multiple Pages on One Sheet of Paper ... 48 Duplex Printing ... 48 Scanning ... 49 Scanning with USB ... 49 Scanning with network ...
Installing Printer Software in Windows This chapter includes: • Installing Printer Software • Reinstalling Printer Software • Removing Printer Software • Installing mono printer driver : The following procedure is based on Windows XP, for other operating systems, refer to the corresponding Windows user's guide or online help.
If the test page prints out correctly, click Yes. If not, click No to reprint it. To register yourself as a user of Samsung Printers in order to receive information from Samsung, select the checkbox and click Finish. You are now sent to the Samsung web site.
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Click Next. • If necessary, select a language from the drop-down list. Select Custom installation. Click Next. Select your printer and click Next. : If your printer is not already connected to the computer, the following window will appear. • After connecting the printer, click Next. •...
To register yourself as a user of Samsung Printers in order to receive information from Samsung, select the checkbox and click Finish. You are now sent to the Samsung web site. Otherwise, just click Finish. Installing Software for Network Printing When you connect your printer to a network, you must first configure the TCP/IP settings for the printer.
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After the installation is finished, a window appears asking you to print a test page and to register yourself as a user of Samsung Printers in order to receive information from Samsung. If you so desire, select the corresponding checkbox(es) and click Finish.
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After the installation is finished, a window appears asking you to print a test page and to register yourself as a user of Samsung Printers in order to receive information from Samsung. If you so desire, select the corresponding checkbox(es) and click Finish.
You can reinstall the software if installation fails. Start Windows. From the Start menu select Programs or All Programs → Samsung Printers → your printer driver name → Maintenance. Select Repair and click Next The list of printers available on the network appears.
Removing Printer Software Start Windows. From the Start menu select Programs or All Programs → Samsung Printers → your printer driver name → Maintenance. Select Remove and click Next. You will see a component list so that you can remove any item individually.
Installing mono printer driver This printer provides you the printer drivers with a mono driver so you can use your printer as a monochrome printer. You must install the mono driver on your computer. Following steps guide you through the step by step installation process. Make sure that the printer is connected to your computer and powered on.
® Reader , Adobe Illustrator • If you are using Windows Internet Explorer, the Samsung AnyWeb Print too will save your time for screen-captured images or printing the image. Click Start > All programs > Samsung Printers > Samsung AnyWeb Print >...
Check the Print to file box at the Print window. Click Print. Type in the destination path and the file name, and then click OK. For example c:\Temp\file name. If you type in only the file name, the file is automatically saved in My Documents.
Basic Tab Use Basic tab to adjust how the document appear on the printed page. Click the Basic tab to display the options shown below. See “Printing a Document” on page 14 for more information on accessing printer properties. Orientation Orientation allows you to select the direction in which information is printed on a page.
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• Type: This option allows you to set the type of paper to be loaded in the tray. This setting appears in the list, so that you can select it. This will let you get the best quality printout. If not, the desired print quality may not be achieved.
- Matching: You can choose the color mode among Default Settings, ICM Setting, and RGB Color (You can import the color file you created with Samsung Easy Color Manager to the printer driver. For more information go to http:// solution.samsungprinter.com/personal/colormanager/).
• Job Name: This option is used when you need to find a saved file using the control panel. Samsung Tab Use the Samsung tab to display the copyright and the version number of the driver. If your computer is connected to the Internet, you can have access to following services: Click the Samsung tab to display the options.
Enter a name for the item in the Presets input box. Click Add. When you save Presets, all current driver settings are saved. If you click Add, the Add button changes to Update button. Select more options and click Update, settings will be added to the Presets you made.
Advanced Printing This chapter explains printing options and advanced printing tasks. • Your printer driver Properties window that appears in this User’s Guide may differ depending on the printer in use. However the composition of the printer properties window is similar.
Printing Posters This feature allows you to print a single-page document onto 4, 9, or 16 sheets of paper, for the purpose of pasting the sheets together to form one poster-size document. To change the print settings from your software application, access printer properties.
Printing on Both Sides of Paper You can print on both sides of a paper; duplex. Before printing, decide how you want your document oriented. You can only use this feature with Letter, Legal, A4, US Folio, or Oficio sized paper.
Using Watermarks The Watermark option allows you to print text over an existing document. For example, you may want to have large gray letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document. There are several predefined watermarks that come with the printer, and they can be modified, or you can add new ones to the list.
Using Overlays What is an Overlay? An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document. Overlays are often used to take the place of preprinted forms and letterhead paper.
Using Windows PostScript Driver If you want to use the PostScript driver provided with your system CD-ROM to print a document. PPDs, in combination with the PostScript driver, access printer features and allow the computer to communicate with the printer. An installation program for the PPDs is provided on the supplied software CD-ROM.
Utility. From the Direct Printing Utility window From the Start menu select Programs or All Programs → Samsung Printers → Direct Printing Utility Printing Utility. Or, double-click the Direct Printing Utility shortcut icon on your desk top. The Direct Printing Utility window opens.
Sharing the Printer Locally You can connect the printer directly to a selected computer, which is called “host computer,” on the network. The following procedure is for Windows XP. For other Windows OS, refer to the corresponding Windows User's Guide or online help.
This menu displays direct buttons for some features. The direct buttons include: Categories, Binder, Life Cycle, Scan and OCR, Fix and Enhance, and Samsung Website. You can disable this menu by checking “Do not show this diaglog again”. Using SmarThru Office Scanning Click Scan icon.
Uninstalling SmarThru Office : Before beginning uninstallation, ensure that all applications are closed on your computer. From the Start menu, select Programs > Samsung Printers . Select SmarThru Office, and then select Uninstall SmarThru Office. When your computer asks you to confirm, read the statement and click OK.
Place a single document face down on the document glass. Open an application, such as Photoshop. Open the TWAIN window and set the scan options. Scan and save your scanned image. : You need to follow the program’s instructions for acquiring an image.
Programs or All Programs → Samsung Printers → your printer driver name → Smart Panel. • If you have already installed more than one Samsung printer, first select the printer model you want in order to use the corresponding Smart Panel. Right-click (in Windows or Linux) or click (in Mac OS X) the Smart Panel icon and select your printer name.
You can use the printer properties window, which allows you to access all of the printer options you need for using your printer. For details, See “Printer Settings” on page 15. Opening the Troubleshooting Guide Using the troubleshooting guide, you can view solutions for error status problems.
: You must log in as a super user (root) to install the machine software. If you are not a super user, ask your system administrator. From the Samsung website, download and the Unified Linux Driver package to your computer. Right click the Unified Linux Driver package and extract the package.
: You must log in as a super user (root) to install the machine software. If you are not a super user, ask your system administrator. From the Samsung website, download the Smart Panel to your computer. Right click the Smart Panel package and extrac the package.
• Add Class... : Allows you to add a new printer class. • Remove Class : Removes the selected printer class. Scanners Configuration In this window, you can monitor the activity of scanner devices, view a list of installed Samsung MFP devices, change device properties, and scan images. Switches to Scanners configuration.
I/O port. The Samsung Unified Linux Driver package provides an appropriate port sharing mechanism that is used by Samsung printer and scanner drivers. The drivers address their devices via so-called MFP ports. The current status of any MFP port can be viewed via the Ports Configuration.
To abort the current job, click Cancel. Printing Files You can print many different types of files on the Samsung machine device using the standard CUPS way - directly from the command line interface. The CUPS lpr utility allows you do that.
Scanning a Document You can scan a document using the Unified Driver Configurator window. Double-click the Unified Driver Configurator on your desktop. Click the button to switch to Scanners Configuration. Select the scanner on the list. Click your scanner. When you have only one MFP device and it is connected to the computer and turned on, your scanner appears on the list and is automatically selected.
When you are finished, click Save on the toolbar. Select the file directory where you want to save the image and enter the file name. Click Save. Adding Job Type Settings You can save your scan option settings to retrieve for a later scanning.
Double-click the MAC_Installer folder. Double-click the Installer OS X icon. Enter the password and click OK. The Samsung Installer window opens. Click Continue Select Easy Install and click Install. Easy Install is recommended for most users. All components necessary for printer operations will be installed.
Samsung in Printer Model and your printer name in Model Name. • For MAC OS 10.4, if Auto Select does not work properly, select Samsung in Print Using and your printer name in Model. • For MAC OS 10.5~10.6, if Auto Select does not work properly, select Select a driver to use...
Printing • The Macintosh printer’s properties window that appears in this User’s Guide may differ depending on the printer in use. However the composition of the printer properties window is similar. • You can check your printer name in the supplied CD- ROM.
Graphics The Graphics tab provides options for selecting Resolution(Quality) and Color Mode. Select Graphics form the Presets' drop-down list to access the graphic features. Mac OS 10.5 •Resolution(Quality): You can select the printing resolution. The higher the setting, the sharper the clarity of printed characters and graphics.
Printer Features Advanced Options Mac OS 10.5 •Reverse Duplex Printing: Allows you to select general print order compare to duplex print order. does not appear, your printer does not have this feature. •Darken Text: Allows you to print all the text on your document darker than on a normal document.
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Back Cover Mac OS 10.5 •Back Cover Option: Allows you to choose the option for printing a back cover page. You can choose to print the back cover blank, preprinted, 1-sided printed or 2-sided printed. •Back Cover Source: Allows you to choose the paper source for the back cover.
Printing Multiple Pages on One Sheet of Paper You can print more than one page on a single sheet of paper. This feature provides a cost-effective way to print draft pages. From your Macintosh application, select Print from the File menu. Select Layout.
Scanning You can scan docoments using Image Capture program. Macintosh OS offers Image Capture program. Scanning with USB Make sure that your machine and computer are turned on and properly connected to each other. Place a single document face down on the document glass. OR load the document(s) face up into the ADF (or DADF).
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OFTWARE SECTION NDEX advanced printing, use 21 booklet printing 22 canceling scan 31 Color 18 document, print Macintosh 44 Windows 14 double-sided printing 23 Graphics 18 Graphics properties, set 18 help, use 20 install printer driver Macintosh 42 Windows 5 installing Linux software 34 Linux...
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setting darkness 18 image mode 18 true-type option 18 software install Macintosh 42 Windows 5 reinstall Windows 11 system requirements Macintosh 42 uninstall Macintosh 42 Windows 12 status monitor, use 32 TWAIN, scan 30 uninstall, software Macintosh 42 Windows 12 uninstalling MFP driver Linux 35...