SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact the Samsung customer care center. COUNTRY CUSTOMER CARE CENTER ARGENTINE 0800-333-3733 AUSTRALIA 1300 362 603 AUSTRIA 0800-SAMSUNG (726- 7864) BELGIUM 02 201 2418 BRAZIL 0800-124-421 4004-0000...
ONTENTS About this user’s guide ...i Finding more information ...i Safety and Regulatory Information ... ii 1. Introduction Special features ... 1.1 Machine overview ... 1.3 Front view ... 1.3 Rear view ... 1.4 Control panel overview ... 1.5 Introducing the touch screen and useful buttons ... 1.6 Touch screen ...
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4. Loading originals and print media Loading originals ... 4.1 On the scanner glass ... 4.1 In the DADF ... 4.1 Selecting print media ... 4.2 Specification on print media ... 4.3 Media sizes supported in each mode ... 4.4 Guidelines for selecting and storing print media ...
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Changing the receive modes ... 6.4 Receiving manually in Telephone mode ... 6.4 Receiving automatically in Answering Machine/Fax mode ... 6.4 Receiving faxes manually using an extension telephone ... 6.5 Receiving in secure receiving mode ... 6.5 Printing received faxes on both sides of the paper ... 6.5 Receiving faxes in memory ...
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Preparation for scanning to SMB/FTP ... 7.7 Scanning and sending to SMB/FTP server ... 7.7 Changing the scan feature settings ... 7.8 Duplex ... 7.8 Resolution ... 7.8 Original Size ... 7.8 Original Type ... 7.8 Color Mode ... 7.8 Darkness ...
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Authentication ... 10.6 Optional Service ... 10.7 Adjusting the color contrast ... 10.8 Printing a report ... 10.9 11. Maintenance Printing a machine report ... 11.1 Monitoring the supplies life ... 11.1 Finding the serial number ... 11.1 Sending the imaging unit reorder notification ... 11.1 Sending the toner reorder notification ...
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13. Ordering supplies and accessories Supplies ... 13.1 Accessories ... 13.1 How to purchase ... 13.2 14. Installing accessories Precautions to take when installing accessories ... 14.1 Installing a memory module ... 14.1 Activating the added memory in the PS printer properties ... 14.2 Replacing the Stapler ...
To access a printer driver help screen, click Help from the printer properties dialog box. If you have Internet access, you can get help, support, printer drivers, manuals, and order information from the Samsung website, www.samsungprinter.com.
Safety and Regulatory Information Important Precautions and Safety Information When using this machine, these basic safety precautions should always be followed to reduce risk of fire, electric shock and injury to people: Read and understand all instructions. Use common sense whenever operating electrical appliances. Follow all warnings and instructions marked on the machine and in the literature accompanying the machine.
However, it is advisable that the machine be operated in a well ventilated area. If you need additional information about ozone, please request your nearest Samsung dealer. Power Saver This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use.
Fax Branding The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the following information: (1) the date and time of transmission (2) identification of either business, business entity or individual sending the...
PSTNs and compatible PBXs of the European countries: In the event of problems, you should contact the Euro QA Lab of Samsung Electronics Co., Ltd. in the first instance. The product has been tested against TS 103 021. To assist in the use and...
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1. Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3.
Introduction Thank you for purchasing this Samsung multifunctional product. Your machine provides printing, copying, scanning, and faxing functions. This chapter includes: • Special features • Machine overview • Control panel overview • Introducing the touch screen and useful buttons •...
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Use USB flash memory devices If you have a USB memory device, you can use it in various ways with your machine. • You can scan documents and save them to the device. • You can directly print data stored to the device. •...
These are the main components of your machine. Front view • The symbol * is a mark for the optional device. DADF cover DADF document width guides DADF document input tray DADF document output tray Scanner lid Control panel Side cover Front cover Multi-purpose tray Tray 1...
Rear view • The symbol * is a mark for the optional device. Finisher (Stacker & Stapler) Finisher output tray (Stacker & Stapler) Finisher cover (Stacker & Stapler) USB memory port Extension telephone socket (EXT) Telephone line socket (LINE) USB port Network port Dummy for FDI (Foreign Device Interface) 15-pin Finisher connection (Stacker &...
Machine Setup: Leads you to the machine setup and advanced settings. (Page 10.1) Job Status: Shows the jobs currently running, queued jobs or completed jobs. Status: Shows the status of your machine. (Page 1.7) Display screen: Displays the current machine status and prompts during an operation.
Introducing the touch screen and useful buttons Touch screen The touch screen allows for user-friendly operation of the machine. Once you press the home icon ( ) on the screen, it shows the Main screen. • : Shows Help. You can find the explanation by feature contents. •...
Note Interrupt mode is resumed at default value (Off) after the machine is shut down or reset. Understanding the Status LED When the problem occurs, the Status LED indicates the machine's condition by the light color of it's action. Status Status Description •...
Machine Setup button When you press the Machine Setup button on the control panel, the screen displays three menus. Machine Status shows the supplies life, billing, counters and reports. Admin Setting lets you set the advanced setup to use your machine in depth and conveniently. Usage Page Report can print the report on the amount of printouts depending on the paper size and type.
Software overview This chapter gives you an overview of the software that comes with your machine. Further details how to use the software are explained in the Software section. This chapter includes: • Supplied software • Printer driver features • System requirements Supplied software You must install the printer and scanner software using the supplied CD...
Printer driver features Your printer drivers support the following standard features: • Paper source selection • Paper size, orientation and media type • Number of copies In addition, you can use various special printing features. The following table shows a general overview of features supported by your printer drivers: PCL 6 Feature...
Getting Started This chapter gives you step-by-step instructions for setting up the machine. This chapter includes: • Setting up the hardware • Setting up the network • Installing the software • Using the SetIP program • Altitude adjustment • Machine's basic settings •...
Supported operating systems The following table shows the network environments supported by the machine: Item Requirements Network interface 10/100 Base-TX Network operating • Windows 2000/XP/2003/Vista/2008 system • Various Linux OS • Mac OS X 10.3 ~ 10.5 Network protocols • TCP/IP on windows •...
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Update. After the installation is finished, a window appears asking you to print a test page and to register yourself as a user of Samsung printers in order to receive information from Samsung. If you so desire, select the corresponding checkbox(es) and click Finish.
Double click Setup.exe to install this program. Follow the instructions in the window and complete the installation. Starting the program From the Windows Start menu, select Programs > Samsung Network Printer Utilities > SetIP. Select the name of your printer and click...
Altitude adjustment The print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine to the best print quality or best quality of print.
Changing the display language To change the language that appears on the display, refer to the following steps. Press Machine Setup on the control panel. Press Admin Setting. When the login message appears, enter password with number keypad and press OK. (Page 3.5) Press the General tab.
Press the function you want to change, and change its settings. For example, if you want to change the default setting of the brightness & darkness for a copy job, press Copy > Darkness and adjust the brightness & darkness. Press OK.
Loading originals and print media This chapter introduces you how to load originals and print media into your machine. This chapter includes: • Loading originals • Selecting print media • Changing the size of the paper in the paper tray •...
This may be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Samsung has no control. • Before purchasing large quantities of print media, ensure that it meets the requirements specified in this user’s guide.
Specification on print media Type Size Plain paper Letter Legal US Folio Oficio JIS B5 ISO B5 Executive Statement Envelope Envelope Monarch Envelope No. 10 Envelope No. 9 Envelope DL Envelope C5 Envelope C6 Envelope C6 3/4 Transparency Letter, A4, Oficio Labels Letter, Legal, US Folio, A4, JIS B5,...
Media sizes supported in each mode Mode Size Copy mode Letter, A4, Legal, Folio, Oficio, Executive, ISO B5, A5 Single side All sizes supported by printing the machine Duplex printing Letter, A4, Legal, Folio, Oficio, JIS B5, ISO B5, Executive, A5, Statement Fax mode Letter, A4, Legal...
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During the fusing process, wet ink can come off preprinted paper, reducing print quality. Note Using photographic paper or coated paper may cause problems, requiring repairs. Such repairs are not covered by Samsung’s warranty or service agreements. <Loading originals and print media> Guidelines...
Changing the size of the paper in the paper tray To load longer sizes of paper, such as Legal-sized paper, you need to adjust the paper guides to extend the paper tray. paper length guide paper width guide Note If you have installed an optional high capacity feeder, refer to Quick Install Sheet to adjust paper size.
Loading paper Loading paper in tray 1, optional tray or optional high capacity feeder Load the print media you use for the majority of your print jobs in the tray 1. The tray 1 can hold a maximum of 520 sheets of 80 g/m bond) plain paper.
In the multi-purpose tray The multi-purpose tray can hold special sizes and types of print material, such as transparencies, postcards, note cards, and envelopes. It is useful for single page printing on letterhead or colored paper. Tips on using the multi-purpose tray •...
Squeeze the multi-purpose tray paper width guides and adjust them to the width of the paper. Do not force too much, or the paper will be bent, which will result in a paper jam or skew. After loading paper, set the paper type and size for the multi- purpose tray.
Copying This chapter gives you information about using your machine as a copy machine. This chapter includes: • Understanding the Copy screen • Copying originals • Changing the settings for each copy • Using special copy features Understanding the Copy screen When you press Copy on the Main screen, the Ready To Copy screen appears which has several tabs and lots of copying options.
Copying originals This is the normal and usual procedure for copying your originals. Press Copy from the Main screen. Place originals, face up, in the DADF, or you can use the scanner glass with a single original document face down. Adjust the settings for each copy such as Original Size, Reduce/ Enlarge, Duplex and more.
Reducing or enlarging copies Press the Basic tab > Reduce/Enlarge, then use left/right arrows to reduce or enlarge an image on the paper. Press more to see the values. • Original(100%): Prints texts or images the same size as originals. •...
• Reverse 2 -> 2 Sided: Scans the both sides of originals and prints them on both sides of a paper. But the machine reverses the print out order of the originals. The machine prints the back sides of originals first, which means the front sides of originals is printed on the back side of a paper.
Press Start on the control panel. Then the machine starts scanning the front side. Turn the original over and place it on the scanner glass, where arrows indicate as shown. Then, close the scanner lid. Press Start on the control panel to begin copying. Note If this option is grayed out, select the Duplex option to 1 ->...
Note You cannot adjust the copy size using the Reduce/Enlarge for the N-Up feature. Poster copying Your original will be divided into 9 portions. You can paste the printed pages together to make one poster-sized document. This copy feature is available only when you place originals on the scanner glass.
Note To remove shadows of a book edge, press the Image tab > Erase Edge > Book Center and Edge Erase. Select the binding option. • Off: Disables this feature. • Left Page: Prints left page of the book. • Right Page: Prints right page of the book. •...
You can copy the original without any edges or margins. Place a single original face down on the scanner glass. Or load the originals face up in the DADF. (Page 4.1) Press Copy from the Main screen. Press the Image tab > Erase Edge. Select the appropriate option.
Faxing (Optional) This chapter gives you information about using your machine as a fax machine. This chapter includes: • Preparing to fax • Understanding the Fax screen • Sending a fax • Receiving a fax • Adjusting the document settings •...
• Address: Picks up the frequently used fax numbers directly from your machine or from SyncThru Web Service. (Page 6.7) • Duplex: Selects whether the machine send faxes one side of the original, both sides of the original. • Resolution: Adjusts the resolution options. Advanced tab •...
the right side of the screen, if you have stored frequently used fax numbers. To add a number, press Add No. Press Start on the control panel. The machine starts to scan and send a fax to destinations. Note • When you want to cancel a fax job, press Stop before the machine start transmission.
Press On. Enter Job Name using the keyboard on the display, select Start Time with left/right arrows. • If you do not enter Job Name, the machine assigns the job name as 'Fax Send Job xxx'. 'xxx' number are set in order. Note Start Time is the specific time you want the fax to be sent.
Note • If you have set your machine to this mode and your answering machine is switched off, or no answering machine is connected to EXT socket, your machine automatically goes into Fax mode after a predefined number of rings. •...
Press Fax > the Basic tab > Duplex. Use left/right arrows to toggle the value. • 1 Sided: Is for the originals that are printed on one side only. • 2 Sided: Is for the originals that are printed on both sides. Resolution Changing the resolution setting affects the appearance of the received document.
Using the polling option Polling is used when one fax machine requests another to send a document. This is useful when the person with the original document is not in the office. The person who wants to receive the document, calls the machine holding where the original is stored and requests that the document be sent.
Enter Remote Fax No, Mailbox No., and Passcode. All these field are filled with information from the sender. Note You can use Delay Poll From Remote to poll a fax from the remote machine's Mailbox at certain time within 24 hours. Press OK.
Enter Mailbox No. and Passcode which are set from Creating Mailbox in page 6.9. Press OK. Note • Deleting the data in a specific Mailbox Press Fax > the Advanced tab > Mailbox > Delete, enter Mailbox No. and Passcode, and then press OK. When the confirmation window appears, press Yes to complete the job.
Press OK. Press End Time and set the end date and time with left/right arrows. 10 Press OK. Adding documents to a reserved delay fax job You can add additional documents to the delayed fax job which is saved in memory. Press Machine Setup on the control panel.
Press Admin Setting. When the login message pops up, enter password and press OK. (Page 3.5) Press the Setup tab > Fax Setup. Press down arrow on the right side. Press Fax Forward Settings > Forward to Email Setting > Receive Forward.
(Page 7.4) • NetScan: Scans and sends the scanned output to the destination with the Samsung Network Scan Manager program. (Page 7.6) • Scan to Server: Scans and sends the scanned output to the destination with SMB and FTP. (Page 7.7)
• Subject/Message: Subject and message of the email. • Remove All: Erases everything in the input area. • Address: Inputs the recipient's address just by pressing stored addresses. You can store frequently used email addresses from your computer using the SyncThru Web Service. (Page 7.5) •...
User authentication for network scanning To send an email, FTP, SMB or Network, you must register authorized local or network users using SyncThru™ Web Service. • If user authentication has been activated, only authorized local users or on the DB server (SMB, LDAP, Kerberos) can send scanned data to the network (email, FTP, SMB).
Note LDAP Referral: LDAP client will search referral server if the LDAP server has no data to reply to query and if the LDAP server has a referral server. 11 Select Serach Name Order that you desire. 12 Check the box next to "From:" Field Security Options. Note This option is only provided if you have selected the Network authentication option in the user authentication setting.
The default port number is 25. Check the box next to SMTP Requires Authentication to require authentication. Enter the SMTP server login name and password. 10 Click Apply. Note If the authentication method of SMTP server is POP3beforeSMTP, check the box next to SMTP Requires POP3 Before SMTP Authentication.
Printer Software CD-ROM, since the printer software and should include the Network Scan program. See page 3.2 for detailed information on installation steps. In Windows, select Start > Programs > Samsung Network Printer Utilities > Network Scan > Network Scan. The Samsung Network Scan Manager window opens.
Network Scan program. (Page 7.6) When login is completed, the screen shows the NetScan server address which is the networked computer. Additionally, this shows Application list that is configured in Samsung Network Scan Manager. Select one from the application list and press Select.
Changing the scan feature settings This part explains how to adjust the document settings for each scan job, such as resolution, duplex, original size, type, color mode, darkness, and more. The options you change will be maintained for a certain time, but after that period, the options will be reset to default values.
• Gray: Uses the black gradation to display an image. 8 bits per pixel. • Mono: Displays an image in black and white. 1 bit per pixel. Darkness You can select the degree of darkness of the scanned output. If your original document is light or faded, press the right arrow to make the output darker.
For Windows 2000, select Settings and then Printers. For Windows XP/2003, select Printers and Faxes. For Windows Vista, select Control Panel > Hardware and Sound > Printers. Double-click the Samsung CLX-8380 Series PCL 6 icon. (Or Samsung CLX-8380 Series PS) From the Document menu, select Cancel. Note You can also access this window by simply double-clicking the printer icon at the bottom right corner of the Windows desktop.
Using USB flash memory This chapter explains how to use an USB memory device with your machine. This chapter includes: • About USB memory • Understanding the USB screen • Plugging in an USB memory device • Scanning to an USB memory device •...
Insert an USB memory device into the USB memory port on the side of your machine. Cautions • Do not remove the USB memory device while the machine is in operation, or writing to or reading from USB memory. This may damage your machine.
Image tab • Original Type: Selects whether the original is text, text/photo or photo. (Page 9.4) • Color Mode: Selects the color options of the scan output. If the original is color and you want to scan in color, press Color Mode. (Page 9.4) •...
Original Type You can set the original document type in order to enhance the quality of a document being scanned. Press USB > Scan to USB > the Image tab > Original Type. Select the appropriate option and press OK. •...
• OCR: Produces scanned output for OCR software. You can expect the highest quality images. • Simple Scan: Used for a simple document with text only. The file size of output is small. • Custom: Applies the current scan settings that you have chosen. File Format You can select the file format before you proceed with the scanning job.
Machine status and advanced setup This chapter explains how to browse the current status of your machine, and the method of setting for the advanced machine setup. Please read this chapter carefully in order to use your machine's diverse features. This chapter includes: •...
Browsing the machine’s status You can browse the machine information and validate some features of the machine. Press Machine Setup on the control panel. Press Machine Status > the Machine Info. tab. Option Description Machine Details This option shows the customer support information on the email address and the phone number you stored from Admin Setting.
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Option Description Power Saver You can reduce energy consumption by setting these features. Power Saver has two options, first Low Power Save turns off the scanner lamp under the glass. Power Save turns off the fans within the machine except a core fan for the fuser unit.
Copy Setup For copy output, you can set up several options in advance. Press Machine Setup on the control panel. Press Admin Setting. When the login message pops up, enter password and press OK. Press the Setup tab > Copy Setup. Option Description Page Number...
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Option Description Ring to Answer You can specify the number of times the machine rings before answering an incoming call. Receive Header Use this option to automatically print the page number, date and time of fax reception at the bottom of each page. Secure Receive You may need to prevent your received faxes from being accessed by unauthorized people.
Network Setup You may set up the network with the machine's touch screen. Before doing that, you must have the information concerning the type of network protocols and computer system you use. If you are not sure which setting to use, contact your network administrator to configure this machine network.
Option Authentication Network It enables the authentication Mode Accounting mode which is set from the Job Account menu in the SyncThru™ Web Admin Service. Foreign Device When you install the optional Interface FDI kit, select On to activate it. • Job Timer: If there is not enough credit, you can set the machine to cancel a job right away or wait a designated...
Adjusting the color contrast This menu allows you to adjust the color setting. Press Machine Setup on the control panel. Press Admin Setting. When the login message pops up, then enter password and press OK. Press the Setup tab > Color. Option Description Custom Color...
Printing a report You can print a report on the machine's configuration or font list, etcetera. Press Machine Setup on the control panel. Press Admin Setting. When the login message pops up, then enter password and press OK. Press the Print/Report tab. Option Print You can print Network...
Maintenance This chapter provides information for maintaining your machine. This chapter includes: • Printing a machine report • Monitoring the supplies life • Finding the serial number • Sending the imaging unit reorder notification • Sending the toner reorder notification •...
Sending the toner reorder notification You can set the machine to alert you that the toner level is low and needs to be reordered. Press Machine Setup on the control panel. Press Admin Setting. When the login message pops up, then enter password and press OK.
Maintaining the toner cartridge Toner cartridge storage To get the most from the toner cartridge, keep the following guidelines in mind: • Do not remove the toner cartridge from its package until ready for use. • Do not refill the toner cartridge. The machine warranty does not cover damage caused by using a refilled cartridge.
Hold the toner cartridge and align it with the corresponding slot inside the machine. Insert it back into its slot until it locks in place. Close the front cover, then the side cover. Make sure that the cover is securely latched and then turn the machine on.
Remove the new toner cartridge from its bag. Thoroughly roll the new cartridge five or six times to distribute the toner evenly inside the cartridge. Note If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water.
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Pull the waste toner container out of the machine using its handle. Turn the imaging unit locking levers outwards to release and open the inner cover. Pull the used imaging unit out of the machine using the handle on its bottom.
11 Labels inside the machine identify each imaging unit’s position. Holding the handles on the new imaging unit, push the imaging unit until it locks in place. 12 Turn the imaging unit locking levers inwards until it locks in place and close the inner cover.
Push the lock lever up and pull the waste toner container out. Note When you pull out the waste toner container out of the machine, move the container carefully not to drop it from your hands. Make sure that you lay the waste toner container on a flat surface so that the toner does not spill.
If you have connected your machine to a network and set up TCP/IP network parameters correctly, you can manage the machine via Samsung’s SyncThru Web Service, an embedded web server. Use SyncThru Web Service to: • View the device information and check its current status.
Troubleshooting This chapter gives helpful information on what to do if you encounter a problem. This chapter includes: • Tips for avoiding paper jams • Clearing document jams • Clearing paper jams • Understanding display messages • Solving other problems Tips for avoiding paper jams By selecting the correct media types, most paper jams can be avoided.
Misfeed of exiting paper Remove the remaining documents from the DADF. Open the DADF cover. Open the document input tray upwards and pull the document gently out of the DADF. Close the DADF cover and the document input tray. Then place the documents back in the DADF.
Remove the paper from the feed area by carefully pulling. Close the white document background and the scanner lid. Then load the removed pages back into the DADF. Clearing paper jams When a paper jam occurs, the warming message appears on the display screen.
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Open the guide in the direction shown. Carefully remove the misfed paper in the direction shown. If the paper does not move when you pull, or if you do not see any paper in this area, stop and go to step 4. Lift the front part of the tray up slightly to release the tray from the machine.
In the optional tray Note This part explains the method of removing the jammed paper in the optional tray 2. Please refer to the next method for other optional trays, since the method is same as the tray 2 Open the outer cover in tray 2. Open the inner cover of tray 2.
In the optional high capacity feeder Open the outer cover of the high capacity feeder. Open the inner cover of the high capacity feeder. Pull the jammed paper out, in the direction shown, pulling gently and slowly in order to avoid tearing the paper. If the paper does not move when you pull, or if you do not see any paper in this area, stop and go to step 4.
Insert the paper tray and close the two covers. In the multi-purpose tray If the paper is not feeding properly, pull the paper out of the machine. Open and close the side cover. Printing automatically resumes. 12.7 <Troubleshooting>...
In the paper inside the machine Note The fuser area is hot. Take care when removing paper from the machine. Open the side cover. Remove the jammed paper, in the direction shown. If you do not see any paper in this area, go to step 3. Open the guide in the direction shown and pull the jammed paper gently out of the machine.
In the fuser area Open the side cover. Remove the jammed paper, in the direction shown. Close the side cover. Printing automatically resumes. In the duplex unit area If the duplex unit is not inserted correctly, paper jam may occur. Make sure that the duplex unit is inserted correctly.
In the stacker (finisher) Paper jam in front of finisher Open the stacker front cover. Press right of 1c lever and then push stacker to left. Remove the jammed paper. Slide in the stacker until you hear the sound ‘click’. Close the stacker front cover.
<Troubleshooting> ) or a cross mark ( Suggested solutions Replace the part with a new one. Call for service. Replace the imaging unit with a Samsung- genuine toner cartridge. Install a Samsung- genuine imaging unit, designed for your machine. Install the imaging unit.
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[zzz]. in the control of DC Please turn off motor unit. then on Suggested solutions Message Did not supply Install a Samsung- enough [xxx] genuine toner toner. Remove cartridge, designed seal tape & for your machine. reinstall Try to reinstall the toner cartridge.
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Message Meaning Motor does not There is a problem operate: [zzz]. in the control of Please turn off motor unit. then on Original paper The lead edge of the does not feed in document failed to scanner actuate the scan sensor within the correct time after actuating the...
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Check the IP address or obtain a new IP address. Remove printouts from the stacker. Remove printed outs from the output tray. Install the a Samsung-genuine part designed for your machine. Replace the part with a new one. Call for service. 12.14 <Troubleshooting>...
Suggested solutions Check the power cord connections. Check the power switch and the power source. Select Samsung CLX-8380 Series PCL 6 or Samsung CLX-8380 Series PS as your default printer in your Windows. Disconnect the printer cable and reconnect it.
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Condition Possible cause Suggested solutions The connection cable If possible, attach the cable machine between the to another computer that is does not computer and the working properly and print a print. machine is defective. job. You can also try using a (continued) different printer cable.
Condition Possible cause Suggested solutions PDF file Incompatibility Printing the PDF file as an does not between the PDF file image may enable the file to print and the Acrobat print. Turn on Print As Image correctly- products. from the Acrobat printing some parts options.
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Condition Suggested solutions White Spots White spots appears on the page: • The paper is too rough and a lot of dirt from a paper falls to the inner devices within the machine, so the transfer roller may be dirty. Clean the inside of your machine.
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Condition Suggested solutions Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. (Page 4.3) • Ensure that the paper or other material is loaded correctly and the guides are not too tight or too loose against the paper stack. Curl or wave •...
Copying problems Condition Suggested solutions Copies are too light Use Light and Dark arrows to darken or or too dark. lighten the backgrounds of copies. Smears, lines, • If the defects are on the original, press Light marks, or spots and Dark arrows to lighten the background appears on copies.
To view the Help file, you need to have Internet the Help file. Explorer 4 service pack 2 or above. I cannot use the Check your operating system. Supported Samsung operating systems are Windows 2000/XP/2003/ Network Scan Vista. Manager Fax problems (optional)
Condition Suggested solutions Faxes do not store There may not be enough memory space to in memory. store the fax. If the display shows the low memory message, delete any faxes you no longer need from the memory and then try to store the fax again.
Common Linux problems Problem Possible Cause and Solution The machine does not The CUPS (Common Unix Printing System) print. version distributed with SuSE Linux 9.2 (cups- 1.1.21) has a problem with ipp (Internet Printing Protocol) printing. • Check if the printer driver is installed in your system.
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Problem Possible Cause and Solution The machine does • Check if a document is loaded into the not scan. machine. • Check if your machine is connected to the computer. Make sure it is connected properly if an I/O error is reported while scanning. •...
Common Macintosh problems Problem Suggested solutions PDF file does not print Incompatibility between the PDF file and correctly-some parts are the Acrobat products. missing in the graphics, Printing the PDF file as an image may text or illustrations. enable the file to print. Turn on Print As Image from the Acrobat printing options.
Ordering supplies and accessories This chapter provides information on purchasing cartridges and accessories available for your machine. This chapter includes: • Supplies • Accessories • How to purchase Note The optional parts or features may differ by countries. Contact your sales representatives whether the part you want is available in your country.
Part number SCX-FIN10S To order Samsung-authorized supplies or accessories, contact your local Samsung dealer or the retailer where you purchased your machine, or visit www.samsung.com/supplies information on calling for technical support. SCX-STP000 SCX-KIT20F SCX-KIT11S 13.2...
Installing accessories Your machine is a full-featured model that has been optimized to meet most of your printing needs. Recognizing that each user may have different requirements, however, Samsung makes several accessories available to enhance your machine’s capabilities. This chapter includes: •...
Click the Windows Start menu. For Windows 2000, select Settings and then Printers. For Windows XP/2003, select Printers and Faxes. Select the Samsung CLX-8380 Series PS printer. Click the right mouse button on the machine icon and select Properties. For Windows 2000/XP/2003/Vista, select Device Settings.
Enabling Fax feature after installing the fax option kit After installing the Fax kit, you have to set up the machine in order to use this function. Press Machine Setup on the control panel. Press Admin Setting. When the login message appears, enter password with number keypad and press OK.
Printer specifications Item Description Printing method Color Laser Beam Printing Printing speed Up to 38 ppm in A4 (40 ppm in Letter) Duplex printing speed Up to 33 ppm in A4 (35 ppm in Letter) First print out time Black & White •...
Scanner specifications Item Compatibility TWAIN standard / WIA standard Scanning method DADF and Flat-bed Color CCD (Charge Coupled Device) module Resolution TWAIN Up to 600 x 600 dpi (Up to 4,800 x standard 4,800 dpi by software enhancement) WIA standard Up to 600 x 600 dpi 100, 200, 300 dpi Scan to USB...
Glossary Note The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this user's guide. An Automatic Document Feeder (ADF) is a mechanism that will automatically feed an original sheet of paper so that the machine can scan some amount of the paper at once.
Emulation Emulation is a technique of one machine obtaining the same results as another. An emulator duplicates the functions of one system with a different system, so that the second system behaves like the first system. Emulation focuses on exact reproduction of external behavior, which is in contrast to simulation, which concerns an abstract model of the system being simulated, often considering its internal state.
JPEG Joint Photographic Experts Group (JPEG) is a most commonly used standard method of lossy compression for photographic images. It is the format used for storing and transmitting photographs on the World Wide Web. LDAP The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory services running over TCP/IP.
PSTN The Public-Switched Telephone Network (PSTN) is the network of the world's public circuit-switched telephone networks which, on industrial premises, is usually routed through the switchboard. Resolution The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi, the greater the resolution. Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellaneous communications between nodes on a network.
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NDEX admin setting 10.1 altitude adjustment 10.3 answering machine/fax 6.4 authentication network accounting 10.7 printing a report 10.2, 10.9 setting up 3.5, 10.2 auto center 5.8 Book copy 5.6 CCD Lock 1.3 checking stored document 11.2 cleaning inside 11.2 outside 11.2 scan unit 11.2 Clear 1.5 Clear All 1.5...
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erasing background 6.6 original type 6.6 phonebook 6.6 printing a fax report 11.1 resolution 6.6 solving faxing problems 12.21 authentication 10.7 dummy 1.4 FDI (Foreign Interface Device) ordering 1.2, 13.2 finisher (Stacker & Stapler) connection 1.4 ordering 1.2, 13.2 paper jam 12.10 front cover 1.3 FTP 7.7 general settings 10.2...
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accounting reports 10.9 configuration report 10.9 e-mail confirmation report 10.9 fax report 10.9, 11.1 from the website 11.9 network auth. log report 10.9 network configuration 10.9 PCL font list 10.9 PS3 font list 10.9 scan report 11.1 scan to server confirmation 10.9 Schedule jobs report 10.9 supplies information 10.9 system report 11.1...
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Setting Up a Host Computer ... 27 Setting Up a Client Computer ... 27 CANNING Chapter 7: Scanning Using Samsung SmarThru Office ... 28 Using Samsung SmarThru Office ... 28 Uninstalling Samsung SmarThru Office ... 30 Using Onscreen Help File ... 30 Scanning Process with TWAIN-enabled Software ...
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SING MART Chapter 8: Understanding Smart Panel ... 32 Opening the Troubleshooting Guide ... 33 Changing the Smart Panel Program Settings ... 33 SING RINTER IN Chapter 9: Getting Started ... 34 Installing the Unified Linux Driver ... 34 Installing the Unified Linux Driver ... 34 Uninstalling the Unified Linux Driver ...
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Scanning ... 47 Scanning with USB ... 47 Scanning with network ... 47...
Installing Printer Software in Windows This chapter includes: • Installing Printer Software • Reinstalling Printer Software • Removing Printer Software • Installing mono printer driver : The following procedure is based on Windows XP, for other operating systems, refer to the corresponding Windows user's guide or online help.
If the test page prints out correctly, click Yes. If not, click No to reprint it. To register yourself as a user of Samsung Printers in order to receive information from Samsung, select the checkbox and click Finish. You are now sent to the Samsung web site.
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If the test page prints out correctly, click Yes. If not, click No to reprint it. To register yourself as a user of Samsung Printers in order to receive information from Samsung, select the checkbox and click Finish. You are now sent to the Samsung web site.
Installing Software for Network Printing When you connect your printer to a network, you must first configure the TCP/IP settings for the printer. After you have assigned and verified the TCP/IP settings, you are ready to install the software on each computer on the network. You can install the printer software using the typical or custom method.
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After the installation is finished, a window appears asking you to print a test page and to register yourself as a user of Samsung Printers in order to receive information from Samsung. If you so desire, select the corresponding checkbox(es) and click Finish.
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After the installation is finished, a window appears asking you to print a test page and to register yourself as a user of Samsung Printers in order to receive information from Samsung. If you so desire, select the corresponding checkbox(es) and click Finish.
Reinstalling Printer Software You can reinstall the software if installation fails. Start Windows. From the Start menu select Programs or All Programs → your printer driver name → Maintenance. Select Repair and click Next The list of printers available on the network appears. Select the printer you want to install from the list and then click Next.
Removing Printer Software Start Windows. From the Start menu select Programs or All Programs → your printer driver name → Maintenance. Select Remove and click Next. You will see a component list so that you can remove any item individually. Select the components you want to remove and then click Next.
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: If you have installed a mono driver before, then the Use Existing Driver window. Select as the window explains, and click Next. Also, depending on your computer configuration, the printer sharing window or the print the test page window may appear; make the appropriate selection. Enter your printer name, and click Next.
Basic Printing This chapter explains the printing options and common printing tasks in Windows. This chapter includes: • Printing a Document • Printing to a file (PRN) • Printer Settings - Layout Tab - Paper Tab - Graphics Tab - Extras Tab - About Tab - Printer Tab - Using a Favorite Setting...
Printer Settings You can use the printer properties window, which allows you to access all of the printer options you need when using your printer. When the printer properties are displayed, you can review and change the settings needed for your print job. Your printer properties window may differ, depending on your operating system.
Paper Tab Use the following options to set the basic paper handling specifications when you access the printer properties. See “Printing a Document” on page 14 for more information on accessing printer properties. Click the Paper tab to access various paper properties. Copies Copies allows you to choose the number of copies to be printed.
Graphics Tab Use the following Graphic options to adjust the print quality for your specific printing needs. See “Printing a Document” on page 14 for more information on accessing printer properties. Click the Graphic tab to display the properties shown below. Quality The Quality options you can select may vary depending on your printer model.
Extras Tab You can select output options for your document. See “Printing a Document” on page 14 for more information about accessing the printer properties. Click the Extras tab to access the following feature: Watermark You can create a background text image to be printed on each page of your document.
Using a Favorite Setting The Favorites option, which is visible on each properties tab, allows you to save the current properties settings for future use. To save a Favorites item: Change the settings as needed on each tab. Enter a name for the item in the Favorites input box. Click Save.
Advanced Printing This chapter explains printing options and advanced printing tasks. • Your printer driver Properties window that appears in this User’s Guide may differ depending on the printer in use. However the composition of the printer properties window is similar.
Printing Posters This feature allows you to print a single-page document onto 4, 9, or 16 sheets of paper, for the purpose of pasting the sheets together to form one poster-size document. To change the print settings from your software application, access printer properties.
Printing on Both Sides of Paper You can print on both sides of a sheet of paper. Before printing, decide how you want your document oriented. The options are: • Printer Setting, if you select this option, this feature is determined by the setting you’ve made on the control panel of the printer.
Using Watermarks The Watermark option allows you to print text over an existing document. For example, you may want to have large gray letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document. There are several predefined watermarks that come with the printer, and they can be modified, or you can add new ones to the list.
Using Overlays What is an Overlay? An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on Dear ABC any document. Overlays are often used to take the place of preprinted forms and letterhead paper.
Using Windows PostScript Driver If you want to use the PostScript driver provided with your system CD-ROM to print a document. PPDs, in combination with the PostScript driver, access printer features and allow the computer to communicate with the printer. An installation program for the PPDs is provided on the supplied software CD-ROM.
Using Direct Printing Utility This chapter explains how to use Direct Printing Utility to print PDF files without having to open the files. AUTION • You can not print PDF files that are restricted to print. Deactivate the printing restriction feature, and retry printing.
Sharing the Printer Locally You can connect the printer directly to a selected computer, which is called “host computer,” on the network. The following procedure is for Windows XP. For other Windows OS, refer to the corresponding Windows User's Guide or online help.
Then you can fax or e-mail the files, display them on your web site or use them to create projects that you can print using Samsung SmarThru software or the WIA driver. This chapter includes: •...
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•Working area - SmarThru Desktop: Created within the standard Windows folder My Documents. - Sort on Disk: Files of the folders which are not indexed will not be displayed in the Sort on Disk section. Sort type are Date, File Types, Latest Used. To add a folder for indexing, press Edit menu →...
Uninstalling Samsung SmarThru Office : Before beginning uninstallation, ensure that all applications are closed on your computer. From the Start menu, select Programs. Select SmarThru Office, and then select Uninstall SmarThru Office. When your computer asks you to confirm, read the statement and click OK.
Windows Vista Load the document(s) face up into the DADF (or ADF). Place a single document face down on the document glass. Click Start → Control Panel → Hardware and Sound → Scanners and Cameras. Click on Scan a document or picture. Then Windows Fax and Scan application is opened automatically.
Programs or All Programs → your printer driver name → Smart Panel. • If you have already installed more than one Samsung printer, first select the printer model you want in order to use the corresponding Smart Panel. Right-click (in Windows or Linux) or click (in Mac OS X) the Smart Panel icon and select your printer name.
Opening the Troubleshooting Guide Using the troubleshooting guide, you can view solutions for error status problems. Right-click (in Windows or Linux) or click (in Mac OS X) the Smart Panel icon and select Troubleshooting Guide. Changing the Smart Panel Program Settings Right-click (in Windows or Linux) or click (in Mac OS X) the Smart Panel icon and select Options.
• Configuring Printer Properties • Printing a Document • Scanning a Document Getting Started The supplied CD-ROM provides you with Samsung’s Unified Linux Driver package for using your machine with a Linux computer. Samsung’s Unified Linux Driver package contains printer and scanner drivers, providing the ability to print documents and scan images.
When the installation is complete, click Finish. The installation program has added the Unified Driver Configurator desktop icon and Samsung Unified Driver group to the system menu for your convenience. If you have any difficulties, consult the onscreen help that is...
Configurator Double-click Unified Driver Configurator on the desktop. You can also click the Startup Menu icon and select Samsung Unified Driver and then Unified Driver Configurator. Press each button on the Modules pane to switch to the corresponding configuration window.
• Add Class... : Allows you to add a new printer class. • Remove Class : Removes the selected printer class. Scanners Configuration In this window, you can monitor the activity of scanner devices, view a list of installed Samsung MFP devices, change device properties, and scan images. Switches to Scanners configuration.
Configuring Printer Properties Using the properties window provided by the Printers configuration, you can change the various properties for your machine as a printer. Open the Unified Driver Configurator. If necessary, switch to Printers configuration. Select your machine on the available printers list and click Properties.
To abort the current job, click Cancel. Printing Files You can print many different types of files on the Samsung machine device using the standard CUPS way - directly from the command line interface. The CUPS lpr utility allows you do that.
The document is scanned and the image preview appears in the Preview Pane. Drag the pointer to set the image area to be scanned. Change the scan options in the Image Quality and Scan Area sections. •Image Quality: allows you to select the color composition and the scan resolution for the image.
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You can use the following tools to edit the image: Tools Function Saves the image. Cancels your last action. Restores the action you canceled. Allows you to scroll through the image. Crops the selected image area. Zooms the image out. Zooms the image in.
Double-click the MAC_Installer folder. Double-click the Installer icon. Enter the password and click OK. The Samsung Installer window opens. Click Continue Select Easy Install and click Install. Easy Install is recommended for most users. All components necessary for printer operations will be installed.
Samsung in Printer Model and your printer name in Model Name. • For MAC OS 10.4, if Auto Select does not work properly, select Samsung in Print Using and your printer name in Model. • For MAC OS 10.5, if Auto Select does not work properly, select Select a driver to use...
Printing • The Macintosh printer’s properties window that appears in this User’s Guide may differ depending on the printer in use. However the composition of the printer properties window is similar. • You can check your printer name in the supplied CD- ROM.
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Graphics The Graphics tab provides options for selecting Resolution(Quality) and Color Mode. Select Graphics form the Presets' drop-down list to access the graphic features. Mac OS 10.4 Resolution(Quality) • : You can select the printing resolution. The higher the setting, the sharper the clarity of printed characters and graphics.
Printing Multiple Pages on One Sheet of Paper You can print more than one page on a single sheet of paper. This feature provides a cost-effective way to print draft pages. From your Macintosh application, select Print from the File menu. Select Layout.
Scanning You can scan docoments using Image Capture program. Macintosh OS offers Image Capture program. Scanning with USB Make sure that your machine and computer are turned on and properly connected to each other. Place a single document face down on the document glass. OR load the document(s) face up into the ADF (or DADF).
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OFTWARE SECTION NDEX advanced printing, use 20 booklet printing 21 canceling scan 31 Color 17 document, print Macintosh 44 Windows 14 double-sided printing 22 Extras properties, set 18 favorites settings, use 19 Graphics 17 Graphics properties, set 17 help, use 19 install printer driver Macintosh 42...
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resolution printing 39 scanning Linux 39 SmarThru 28 TWAIN 30 WIA driver 30 scanning from Macintosh 47 setting darkness 17 favorites 19 image mode 17 resolution Windows 17 true-type option 17 software install Macintosh 42 Windows 5 reinstall Windows 11 system requirements Macintosh 42 uninstall...