Understanding Display Messages - Samsung ProXpress C401 series User Manual

Understanding display messages

Messages appear on the control panel display to indicate the machine's status or errors. Refer to
the tables below to understand the messages' and their meaning, and correct the problem, if
necessary.
• You can resolve the error with the guideline from the computer's Printing Status
• If a message is not in the table, reboot the power and try the printing job again. If the
• When you call for service, provide the service representative with the contents of
• Some messages may not appear on the display depending on the options or models.
• [error number] indicates the error number.
• [tray number] indicates the tray number.
• [media type] indicates the media type.
• [media size] indicates the media size.
• [color] indicates the color of toner.
Paper Jam-related messages
Message
Paper jam
in exit area
Paper jam
inside machine
Paper jam
in tray1
Paper jam
in tray2
Paper jam
in tray3
Paper jam
in tray4
Paper jam
in MP tray
program window (see "Using Samsung Printer Status" on page 206).
problem persists, call a service representative.
display message.
Paper has jammed in the exit
area.
Paper has jammed in the inside
machine.
Paper has jammed in the tray.
Paper has jammed in the
optional tray.
Paper has jammed in the
optional tray.
Paper has jammed in the
optional tray.
Paper has jammed in the
multi-purpose tray.
Meaning Suggested solutions
Clear the jam (see "In exit area" on
page 76).
Clear the jam (see "Inside the machine"
on page 75).
Clear the jam (see "In tray 1" on page
71).
Clear the jam (see "In optional tray" on
page 72).
Clear the jam (see "In optional tray" on
page 72).
Clear the jam (see "In optional tray" on
page 72).
Clear the jam (see "In the
multi-purpose tray" on page 73).
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