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Samsung Manuals
All in One Printer
CLX-8385NX Series
User manual
Samsung CLX-8385NX Series User Manual page 119
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
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Message
Meaning
Original paper jam
Paper has jammed
in front of scanner
during duplex
duplex path
printing in the DADF.
Original paper jam
The lead edge of the
inside of scanner
document failed to
actuate the gate
sensor within the
correct time after
actuating the scan
sensor.
When the machine
is on, jammed paper
is detected in the
DADF.
Original paper jam
The lead edge of the
while reversing
document failed to
paper in scanner
actuate the duplex
sensor within the
correct time when
the document was
fed the wrong way.
Paper jam at exit
Paper jammed in the
of finisher
stacker exit part.
Paper Jam at the
Paper has jammed
bottom of duplex
during duplex
path
printing.
Paper Jam at the
Paper has jammed
top of duplex path
during duplex
printing.
Paper Jam in exit
Paper has jammed
area
in the fuser area.
Paper jam in front
Paper jammed in the
of finisher
stacker.
Paper Jam in MP
Paper misfed from
tray
multi-purpose tray
Paper has jammed
Paper Jam in tray 1
in the feeding area
of the tray.
Paper has jammed
Paper Jam in tray 2
in the feeding area
of the tray.
Paper has jammed
Paper Jam in tray
in the feeding area
2(HCF)
of the tray.
Suggested solutions
Clear the jam.
(Page 12.2)
Open the DADF
cover and remove the
jammed original.
(Page 12.1)
Lift up the document
input traz and remove
the jammed original.
(Page 12.1)
Pull jammed paper
from the stacker exit.
Clear the jam.
(Page 12.9)
Clear the jam.
(Page 12.9)
Clear the jam.
(Page 12.9)
Open the stacker
door and remove
jammed paper by
lowering guide 1a or
1b.
Clear the jam.
(Page 12.7)
Clear the jam.
(Page 12.4 and
page 12.5)
Clear the jam.
(Page 12.4 and
page 12.5)
Clear the jam.
(Page 12.4 and
page 12.5)
12.13
Message
Meaning
Paper Jam in tray 3
Paper has jammed
in the feeding area
of the tray.
Paper jam inside
Paper jammed in the
finisher,
stacker.
Paper jam inside
Paper jammed in the
finisher's duplex
stacker.
Paper Jam inside
Paper has jammed
of duplex path
during duplex
printing.
Paper Jam inside
Paper has jammed
of machine
in the registration
area.
Small amount of
Prepare new [xxx]
toner is left in the
toner cartridge
cartridge. the
estimated cartridge
life of toner is close.
<Troubleshooting>
Suggested solutions
Clear the jam.
(Page 12.4 and
page 12.5)
Open the stacker
door and remove
jammed paper by
lowering guide 1a or
1b.
Open the stacker
door and remove
jammed paper by
lowering guide 1a or
1b.
Clear the jam.
(Page 12.9)
Clear the jam.
(Page 12.7)
Prepare a new
cartridge for a
replacement. You
may temporarily
increase the printing
quality by
redistributing the
toner. (Page 11.3)
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Chapters
Table of Contents
5
Table of Contents
149
Table of Contents
Troubleshooting
Troubleshooting
107
Opening the Troubleshooting Guide
181
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