Document Purpose - Grandstream Networks UCM6510 User Manual

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The intent of this document is to provide device administrators an overview of the specifications and
features of the Grandstream UCM6510 IPPBX system. To learn more about the UCM6510, please visit
http://www.grandstream.com/support
This guide covers following topics:
Product overview
Installation
Getting started
System settings
Provisioning
Extensions
Analog trunks
Digital trunks
Data trunk
VoIP trunks
SLA station
Call routes
Conference
Video Conference
IVR
Voice Prompt
Voicemail
Ring group
Paging and intercom group
Call queue
Pickup groups
Music on hold
Fax Server
Busy camp-on
Presence
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DOCUMENT PURPOSE

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UCM6510 IP PBX User Manual
Version 1.0.20.31
Speed Dial
DISA
Emergency
Callback
BLF and event list
Dial by name
Active calls and monitor
Call features
Call recording
CTI Server
Asterisk manager interface (AMI)
CRM integration
PMS integration
GDMS
API
QueueMetrics Integration
Wakeup service
Announcements center
Status and reporting
CDR (Call Details Record)
User Portal
Upgrading and maintenance
Backup/restore
High Availability
Troubleshooting
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