HP 3000 Series Handbook page 9

For HP Internal Use Only
5. Troubleshooting
Introduction . . . . . . . . . . .
Hard Failures . . . . . . . . . .
Check System Front Panel LEDs
Check I/ 0 Card and Device LEDs
Troubleshooting the Power System
Troubleshooting System Hardware Faults
Troubleshooting Memory Failures . . . .
Troubleshooting I/ 0 Failures . . . . . .
Troubleshooting Console Initialization Failures
Boot and System Initialization Failures
Warnings . . . . . . . . . . . . . .
Overtemperature Warning . . . . . .
PowerTrust UPS Online Error Messages
Other Warning Messages . . . . . . .
Troubleshooting HPMCs . . . . . . . .
High Priority Machine Check (HPMC)
Soft Errors . . . . . .
Diagnostic Tools . . . . .
Online Diagnostics
System Log File Procedure
System Exerciser . . .
Offline Diagnostics
Operating System Problems
Performance Problems .
MPE System Hang .
HP- UX System Hang
Monitor Halts
System Abort
Taking a Memory Dump
Summary . . . . .
MPE/iX Memory Dump
Step 1: Do a Transfer of Control (TC) .
Step 2: Boot to ISL.
Step 3: Dump the System. . . . .
Step 4: Restart the System.
Step 5: Process the Memory Dump.
Step 6: Call the Response Center ..
HP-UX Automatic Core Dump . . .
What To Do With Core Files . . .
Problems With Automatic Memory Dump
Avoiding Problems with Automatic Memory Dump
Running savecore Manually
Calling the Response Center
Error Codes and Messages
PDC Codes . . . . . .
ISL Boot Codes . . . . .
MPE/iX ISL Boot Codes
HP-UX ISL Boot Codes .
System Initialization Codes
HP- UX OS Display Codes
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