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Summary of Contents for HP D Series
- Page 1 System Memory Upgrade Guide D Class and R Class HP 9000 Enterprise Servers Part No. A3262-90003 Edition 6 October 1998 E1098 Printed in: USA...
- Page 2 Legal Notices The information in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be held liable for errors contained herein or direct, indirect, special, incidental or consequential damages in connection with the furnishing, performance, or use of this material.
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Page 3: Table Of Contents
Contents Who Should Use this Guide......... . . vi 1. - Page 4 Contents...
- Page 5 Reader Comments. We welcome your comments about our documentation. If you have editorial suggestions or recommended improvements for this document, please write to us. You can reach us through e-mail at: hardwaredocs@cup.hp.com or by sending your letter to: Documentation Manager, M/S 5657, Hewlett-Packard Company, 8000 Foothills Blvd., Roseville, CA 95747-6588 USA.
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Page 6: Who Should Use This Guide
Who Should Use this Guide Who Should Use this Guide The procedures in this guide are intended to be performed by a person who is qualified in the installation and servicing of computer equipment, and is trained to recognize the hazards involved. Memory is installed in an area of the product where energy levels considered hazardous may be produced. -
Page 7: Overview Of Memory Installation
D Class System Memory Upgrade Overview of Memory Installation The memory installation procedures are organized as follows: A. Check existing system memory. B. Turn off power to the system. C. Remove the front bezel. D. Remove the side panel. E. Remove the EMI cover. F. - Page 8 1. Use a grounding mat and an anti-static wrist strap, such as those included in the ESD Field Service Kit (HP P/N A3024-80004). 2. Wear the anti-static wrist strap to ensure that any accumulated electrostatic charge is discharged from you body to ground.
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Page 9: Memory Installation Procedure
A. Check Existing To check the memory configuration on your system: System Memory Reboot the system by typing /etc/shutdown -r at the HP-UX system prompt: /etc/shutdown -r When prompted, halt the boot process by pressing any key on the keyboard: Processor is booting from first available device. - Page 10 D Class System Memory Upgrade Memory Installation Procedure At the Main menu of the Boot Console Handler, type “in me” to display memory information. Note the amount of memory listed in the memory information display. After installing additional memory, you will check this memory information display again to verify that the system recognizes the newly installed memory Example Memory Information Display (Models D200/D210/D310) Main Menu: Enter command >...
- Page 11 D Class System Memory Upgrade Memory Installation Procedure B. Turn Off Power 1. Set the Power switch on the server front panel to the OFF position. to the System 2. Disconnect the AC power cord from the system cabinet. 1- 5...
- Page 12 D Class System Memory Upgrade Memory Installation Procedure C. Remove the 1. Unlock the front peripheral door using the key that was shipped with your Front Bezel server. 2. Grab the bottom sides of the front bezel, and pull the bottom of the bezel slightly out from the cabinet.
- Page 13 D Class System Memory Upgrade Memory Installation Procedure D. Remove the 1. Loosen three captive side panel screws with a #15 Torx driver. Side Panel 2. Grasp the front edge of the side panel and swing it away from the system cabinet.
- Page 14 D Class System Memory Upgrade Memory Installation Procedure...
- Page 15 D Class System Memory Upgrade Memory Installation Procedure E. Remove the EMI D Class servers that have the Hot-Swap Module installed will have an EMI cover Cover installed over the Processor/Memory card. To remove the EMI cover: 1. Loosen the two notches at the bottom of the EMI cover from the tabs on the Processor/Memory card by pushing up and slightly flexing the EMI cover until the notches come loose.
- Page 16 D Class System Memory Upgrade Memory Installation Procedure F. Remove the 1. Attach an anti-static strap to your wrist, and ground it to the main chassis. Processor/ 2. Loosen and remove the two (2) screws that secure the Processor/Memory card to Memory Card the chassis.
- Page 17 D Class System Memory Upgrade Memory Installation Procedure G. Plan the Before you begin, you should understand the following definitions: Memory A SIMM (Single In-line Memory Module) is a single memory Printed Circuit Configuration Assembly (PCA) or memory board. SIMMs have memory on one side of the PCA only.
- Page 18 D Class System Memory Upgrade Memory Installation Procedure Memory Rules 1. Memory must always be added as pairs of SIMMs or DIMMs of the same size. For example: two 16MB, two 32MB, two 64MB, two 128MB or two 256MB. 2. The largest memory SIMM pair must be installed in the lowest numbered slots, followed by the next largest memory pair in the next lowest pair of slots, until all SIMM modules are installed.
- Page 19 D Class System Memory Upgrade Memory Installation Procedure Memory SIMM Card Size and Orientation Markings 1- 13...
- Page 20 D Class System Memory Upgrade Memory Installation Procedure Memory Load Memory pair (two 16MB, two 32MB, or two 64MB SIMM cards) must be loaded Order for Models onto the Processor/Memory card in the proper load order, starting with the slot D200/D210/D310 marked 0, then slot 1, and so on, ending with slot 7 (see Load Order in the figure below).
- Page 21 D Class System Memory Upgrade Memory Installation Procedure Memory Load Memory modules (two 16MB, two 32MB, two 64MB, two 128MB and two 256MB Order for Models SIMM cards) must be loaded in the proper load order, starting with the slots marked D250/D260 and 0A and 0B, then slots 1A and 1B, and so on, ending with slots 3A and 3B (see Load D260/D360...
- Page 22 D Class System Memory Upgrade Memory Installation Procedure Memory Load Memory modules (two 16MB, two 32MB, two 64MB, two 128MB and two 256MB Order for Models SIMM cards) must be loaded in the proper load order, starting with the slots marked D220/D230/D320 0A and 0B, then slots 1A and 1B, and so on, ending with slots 3A and 3B (see Load and D330...
- Page 23 D Class System Memory Upgrade Memory Installation Procedure Memory Load Pairs of DIMMs or SIMMs, of like size, must be loaded in the proper load order. Order for Models The first and largest capacity modules starting in slots 0A and 0B, then slots 1A and D270/D370, 1B, and so on, ending with slots 5A and 5B (see Load Order in the figure below).
- Page 24 D Class System Memory Upgrade Memory Installation Procedure H. Install Memory 1. Open the ejector levers (down position). modules 2. Orient the memory SIMM (card) correctly, with the white stripe on the card toward the white ejector lever. 3. Insert the memory SIMM into the connector until the fingers on the card edge just touch the connector.
- Page 25 D Class System Memory Upgrade Memory Installation Procedure 1- 19...
- Page 26 D Class System Memory Upgrade Memory Installation Procedure I. Replace the 1. Verify that an anti-static strap is still strapped to your wrist, and grounded to the Processor/ cabinet main chassis. Memory Card 2. Place the Processor/Memory card into the system cabinet so that the card rests on the metal rails with the large connector facing into the cabinet.
- Page 27 D Class System Memory Upgrade Memory Installation Procedure J. Replace the EMI If your server came with an EMI cover installed, and you removed it in step E, you Cover must reinstall it. To reinstall the EMI cover: 1. Place the EMI cover and SCSI ribbon cable close enough to the upper cabinet to connect the upper end of the ribbon cable to the connector on the Fast/Wide SCSI card.
- Page 28 D Class System Memory Upgrade Memory Installation Procedure K. Replace the 1. Position the hinge tabs of the side panel so that they go into the four slots at the Side Panel rear of the system cabinet. 2. Lower the side panel until the hinge tabs are firmly resting in the slots. 3.
- Page 29 D Class System Memory Upgrade Memory Installation Procedure L. Replace the 1. Place the top of the bezel down onto the top front of the system cabinet, and Front Bezel press the top of the bezel down until it clicks into place. 2.
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Page 30: Memory Upgrade Verification
D Class System Memory Upgrade Memory Upgrade Verification Memory Upgrade Verification Overview The following list is a summary of the verification process. Refer to the Memory Upgrade Verification Procedure below for detailed instructions. A. Connect power cord. B. Turn on power to the system. C. -
Page 31: Memory Upgrade Verification Procedure
D Class System Memory Upgrade Memory Upgrade Verification Procedure Memory Upgrade Verification Procedure A. Connect Power Connect the power cord to the system cabinet. Cord B. Turn On Power Set the front panel power switch on the system cabinet to the ON position. to the System C. - Page 32 D Class System Memory Upgrade Memory Upgrade Verification Procedure 2. If warning messages appear, write them down and refer to the section titled Troubleshooting Configuration Error Symptoms at the end of this manual for troubleshooting information. 1-26...
- Page 33 D Class System Memory Upgrade Memory Upgrade Verification Procedure D. Halt the Boot If Autoboot is set to ON, you will have to interrupt the boot process to get to the Process Boot Console Handler, where you will have access to the commands for verifying the memory installation.When prompted by the following message, halt the boot process by pressing any key on the keyboard Processor is booting from first available device.
- Page 34 D Class System Memory Upgrade Memory Upgrade Verification Procedure E. Verify Memory Installation If successful, the following steps complete the memory installation verification. If the memory verification is not successful, refer to the section titled Troubleshooting Memory Configuration Error Symptoms at the end of this manual. 1.
- Page 35 D Class System Memory Upgrade Memory Upgrade Verification Procedure Example Display for all Other D2xx and D3xx Models Main Menu: Enter command > in me MEMORY INFORMATION MEMORY STATUS TABLE Slot Size(a+b) Status ---- --------- ------ 0a/b 256MB Configured 1a/b 128MB Configured 2a/b...
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Page 36: Troubleshooting Memory Configuration Error Symptoms
No warnings or error codes will result from incorrectly installed memory modules. D200/D210/ D310 If the configured memory displayed is not correct, check the installed memory pair for proper orientation, seating, and sequencing. If the problem persists, contact an HP Service Representative. 1-30... - Page 37 To get more information about memory modules that may have been deconfigured because they were installed incorrectly, type “in me” at the Boot Console Handler. If the problem persists after checking the memory installation, contact an HP Service Representative. 1- 31...
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Page 38: Obtaining The Correct Firmware Patch
For Dx70 models, the revision should be 37.28 or later. If it is not, your system will require a PDC update. Obtaining the Correct Firmware Patch The firmware patches for all HP 9000 Enterprise Server systems can obtained from either the HPESC (HP Electronic Support Center) via the World Wide Web, or via FTP. 1-32... -
Page 39: Downloading The Firmware Patch Via The World Wide Web
Click on “download” to copy the patch to your system. NOTE The selected patch must be downloaded from HP SupportLine onto a system that has HP-UX as the operating system. 7. Follow the instructions in the Readme file to create a bootable tape and to update PDC. -
Page 40: Downloading The Firmware Patch Using Ftp
3. At the Password prompt, enter your e-mail address as the password. 4. Change to the directory containing the firmware patches: > cd firmware_patches/hp/cpu If desired, review the contents of the directory by using the ls command. For each patch, there is an accompanying text file (patchfilename.txt). The text file contains the patch description and the instructions for creating the patch tape. -
Page 41: R Class System Memory Upgrade
R Class System Memory Upgrade Overview of Memory Installation The memory installation procedures are organized as follows: A. Check existing system memory. B. Turn off power to the system. C. Remove the top sheet metal covers. D. Remove the EMI cover. E. - Page 42 1. Use a grounding mat and an anti-static wrist strap, such as those included in the ESD Field Service Kit (HP P/N A3024-80004). 2. Wear the anti-static wrist strap to ensure that any accumulated electrostatic charge is discharged from you body to ground.
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Page 43: Memory Installation Procedure
A. Check Existing To check the memory configuration on your system: System Memory Reboot the system by typing /etc/shutdown -r at the HP-UX system prompt: /etc/shutdown -r When prompted, halt the boot process by pressing any key on the keyboard: Processor is booting from first available device. - Page 44 R Class System Memory Upgrade Memory Installation Procedure At the Main menu of the Boot Console Handler, type “in me” to display memory information. Note the amount of memory listed in the memory information display. After installing additional memory, you will check this memory information display again to verify that the system recognizes the newly installed memory Example Memory Information Display Main Menu: Enter command >...
- Page 45 R Class System Memory Upgrade Memory Installation Procedure B. Turn Off Power 1. Set the Power switch on the server front panel to the OFF position. to the System 2. Disconnect the AC power cord from the system cabinet.
- Page 46 R Class System Memory Upgrade Memory Installation Procedure C. Remove the Top 1. Remove the three screws holding the top sheet metal cover in place. Cover 2. Grasp the sides of the top front panel and lift it up and toward the rear. 3.
- Page 47 R Class System Memory Upgrade Memory Installation Procedure D. Remove the EMI 1. Loosen the two notches at the top of the EMI cover from the tabs on the Cover Processor/Memory card by pulling back and slightly flexing the EMI cover until the notches come loose.
- Page 48 R Class System Memory Upgrade Memory Installation Procedure E. Remove the Lift the memory SIMM retainer directly up and out of the system. Memory Simm Retainer...
- Page 49 R Class System Memory Upgrade Memory Installation Procedure F. Remove the 1. Attach an anti-static strap to your wrist, and ground it to the main chassis. Processor/ Memory 2. Disconnect the cables label P13 and P14 from the back of the Card Processor/Memory card.
- Page 50 R Class System Memory Upgrade Memory Installation Procedure G. Plan the Memory Before you begin, you should understand the following definitions: Configuration A SIMM (Single In-line Memory Module) is a single memory Printed Circuit Assembly (PCA) or memory board. SIMMs have memory on one side of the PCA only.
- Page 51 R Class System Memory Upgrade Memory Installation Procedure Memory Rules 1. Memory must always be added as pairs of SIMMs or DIMMs of the same size. For example: two 16MB, two 32MB, two 64MB, two 128MB or two 256MB. 2. The largest memory SIMM pair must be installed in the lowest numbered slots, followed by the next largest memory pair in the next lowest pair of slots, until all SIMM modules are installed.
- Page 52 R Class System Memory Upgrade Memory Installation Procedure Memory SIMM Card Size and Orientation Markings After you have planned your memory configuration according to the memory size, orientation, and pairing rules, proceed to step H. Install Memory modules. After you have planned your memory configuration according to the memory size, orientation, and pairing rules, proceed to step H.
- Page 53 R Class System Memory Upgrade Memory Installation Procedure Memory Module Load Order — R380 Memory Module Load Order — R390 2-13...
- Page 54 R Class System Memory Upgrade Memory Installation Procedure H. Install Memory modules CAUTION Be sure that an anti-static wrist strap is still attached to your wrist and grounded to the cabinet main chassis when you handle and install the memory modules. 1.
- Page 55 R Class System Memory Upgrade Memory Installation Procedure 2-15...
- Page 56 R Class System Memory Upgrade Memory Installation Procedure I. Replace the 1. Verify that an anti-static strap is still strapped to your wrist, and grounded to the Processor/ Memory cabinet main chassis. Card 2. Place the Processor/Memory card into the system cabinet so that the card rests in the metal rails with the large connector facing into the cabinet (see the figure on page 2-9).
- Page 57 R Class System Memory Upgrade Memory Installation Procedure J. Replace the Refer to the figure on this page while performing these steps. Memory SIMM 1. Position the memory SIMM retainer between the memory SIMMs and the HSC Retainer card slot, centered over the memory SIMMs. 2.
- Page 58 R Class System Memory Upgrade Memory Installation Procedure K. Replace the EMI Place the EMI cover as shown in the illustration below. Cover 1. Insert the two lower notches of the EMI cover onto the tabs at the side of the server cabinet.
- Page 59 R Class System Memory Upgrade Memory Installation Procedure L. Replace the Top 1. Position the hinge tab of the top rear panel so that it goes into the slot at the rear Sheet Metal Panels of the system cabinet. Lower the top rear panel into place. 2.
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Page 60: Memory Upgrade Verification
R Class System Memory Upgrade Memory Upgrade Verification Memory Upgrade Verification Overview The following list is a summary of the verification process. Refer to the Memory Upgrade Verification Procedure below for detailed instructions. A. Connect power Connect the power cored to the system cabinet. cord. - Page 61 R Class System Memory Upgrade Memory Upgrade Verification C. Check for Selftest 1. Observe console display for selftest error messages. Error Messages 2. If warning messages appear, write them down and refer to the section titled Troubleshooting Configuration Error Symptoms at the end of this manual for troubleshooting information.
- Page 62 R Class System Memory Upgrade Memory Upgrade Verification E. Verify Memory If successful, the following steps complete the memory installation verification. If Installation the memory verification is not successful, refer to the section titled Troubleshooting Memory Configuration Error Symptoms at the end of this manual.
- Page 63 R Class System Memory Upgrade Memory Upgrade Verification Example Display Main Menu: Enter command > in me MEMORY INFORMATION MEMORY STATUS TABLE Slot Size(a+b) Status ---- --------- ------ 0a/b 256MB Configured 1a/b 128MB Configured 2a/b 64MB Configured --------- TOTAL 448MB DETAILED MEMORY CONFIGURATION TABLE GROUP SMC Status...
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Page 64: Troubleshooting Memory Configuration Error Symptoms
R Class System Memory Upgrade Troubleshooting Memory Configuration Error Symptoms Troubleshooting Memory Configuration Error Symptoms Incorrectly installed memory modules or configuration violations may result in the following symptoms when trying to verify the memory installation after power-on: • Log warning and display hex code •... -
Page 65: Obtaining The Correct Firmware Patch
The system will respond with the current firmware revision. Obtaining the Correct Firmware Patch The firmware patches for all HP 9000 Enterprise Server systems can obtained from either the HPESC (HP Electronic Support Center) via the World Wide Web, or via FTP. 2-25... -
Page 66: Downloading The Firmware Patch Via The World Wide Web
Click on “download” to copy the patch to your system. NOTE The selected patch must be downloaded from HP SupportLine onto a system that has HP-UX as the operating system. 7. Follow the instructions in the Readme file to create a bootable tape and to update PDC. -
Page 67: Downloading The Firmware Patch Using Ftp
3. At the Password prompt, enter your e-mail address as the password. 4. Change to the directory containing the firmware patches: > cd firmware_patches/hp/cpu If desired, review the contents of the directory by using the ls command. For each patch, there is an accompanying text file (patchfilename.txt). The text file contains the patch description and the instructions for creating the patch tape. - Page 68 R Class System Memory Upgrade Troubleshooting Memory Configuration Error Symptoms 2-28...