1. Important information
1.1 How to use this manual
Always keep this manual within easy reach for future reference.
To make it easier for you to understand and revisit certain sections in this manual, we
have used symbols to identify important instructions and information. The meaning of
these symbols is explained below:
This signal word indicates that there is a high risk of danger, that will result
in death or serious injury if not avoided.
DANGER
This signal word indicates a medium risk of danger that can lead to death
or serious injury if not avoided.
WARNING
This signal word indicates a low-level risk that can result in minor or mod-
erate injury or damage to property if not avoided.
CAUTION
This symbol denotes information intended to assist the user in making op-
timum use of the product.
This manual is intended for qualified personnel working in electrical engi-
neering and electronics!
5
Important information
1.2
Technical support: service and support
For commissioning and troubleshooting Bender offers you:
1.2.1
First level support
Technical support by phone or e-mail for all Bender products
• Questions concerning specific customer applications
• Commissioning
• Troubleshooting
Telephone:
+49 6401 807-760*
Fax:
+49 6401 807-259
In Germany only:
0700BenderHelp (Telefon und Fax)
E-mail:
support@bender-service.com
1.2.2 Repair service
Repair, calibration, update and replacement service for Bender products
• Repairing, calibrating, testing and analysing Bender products
• Hardware and software update for Bender device
• Delivery of replacement devices in the event of faulty or incorrectly delivered
Bender devices
• Extended guarantee for Bender devices, which includes an in-house repair service
or replacement devices at no extra cost
Telephone:
+49 6401 807-780** (technical issues)
+49 6401 807-784**, -785** (sales)
Fax:
+49 6401 807-789
E-mail:
repair@bender-service.com
isoCHA425_D00352_01_M_XXEN/10.2019
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