Chapter 12 Remote Support; Figure 37 - Ethernet Comms Page - Hydronix Hydro-Control VI Operator's Manual

Chapter 12 Remote Support
If connected to an Ethernet network that allows an outbound connection to the Internet, it is possible to
get remote support for the Hydro-Control VI. This enables the engineer offering the support to connect
to the HC06 directly from a remote location. As the engineer at the remote location makes changes the
operator will see what changes are being made and what screens are accessed.
To connect to remote support press the menu button followed by . The
communications page will be displayed. Press , the Ethernet Comms page is now displayed.

Figure 37 - Ethernet Comms Page

Telephone the remote support telephone number displayed on the page. When ready the support
engineer will instruct the operator to press the connect button . The name of the button
will then change to disconnect. The support engineer will perform the required tasks and instruct the
user to disconnect. This can be done by pressing disconnect .
Hydro-Control VI Operators Guide HD0456 Rev 1.7.1 71