Troubleshooting - Nonin Sensmart H500 Operator's Manual

Multi-sensing portable oximetry system
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Troubleshooting

Troubleshooting
Error Icon
If these solutions do not correct the problem, please contact Nonin Technical
Service at (800) 356-8874 (USA and Canada), +1 (763) 553-9968, or +31 (0)13
- 79 99 040 (Europe).
Problem
Sensor not plugged
into signal processor
Display cannot
connect to signal
processor
Sensor Fault
Signal Quality Error.
Unable to get high
quality signal from
sensor.
Error Code
Possible Solution
Plug sensor into signal processor
and engage sensor lock.
Check that the signal processor is
charged and turned on. Charge
signal processor is necessary.
Contact Nonin if signal processor is
charged and turned on and an error
persists.
Connect new sensor to signal
processor
Check sensor placement on patient.
Adjust sensor placement.
Refer to error code on display and
reference below for solution.
35

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