Table of Contents
Advertisement
PROBLEM
Half of the page is blank
Printing is too slow
Irregular faded patches
of print
Black staining
Character voids
Background scatter
Missing characters
Back of printout is dirty
Incorrect fonts
Page 11-16
PROBABLE CAUSE
The page layout is too
complex.
The page orientation may
be incorrect.
The computer parallel
port may not be set for
high speed
communications.
Computer may not have
enough memory (RAM).
Print job is too large
There is a paper quality
problem.
Toner may be unevenly
distributed.
There is a paper quality
problem.
The paper may be too
dry.
The paper may be too
damp.
Printing over uneven
surfaces.
The paper may be too
damp.
The transfer roller may be
dirty.
TrueType fonts may be
disabled.
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
SUGGESTED SOLUTION
Reduce the resolution setting from 600 dpi to
300 dpi. Install more RAM in the computer.
Change the page orientation in the printer setup
dialog.
If the computer is equipped with an ECP parallel
port, enable this mode of operation. Refer to the
Enabling High Speed Printer Communications
section of the PC's user guide.
Install more RAM in the computer.
Reduce resolution from 600 dpi to 300 dpi.
Use only paper that meets the specifications
required by the product.
Remove the toner cartridge and shake it gently
to distribute the toner evenly. Then reinstall the
toner cartridge.
Use only paper that meets the specifications
required by the product.
Try printing with a different batch of paper.
Try printing with a different batch of paper. Do
not open packages of paper until necessary so
that the paper does not absorb too much
moisture from the air.
If printing onto envelopes, change the printing
layout to avoid printing over areas that have
overlapping seams on the reverse side.
Try printing with a different batch of paper. Do
not open packages of paper until necessary so
that the paper does not absorb too much
moisture from the air.
Print a few blank pages to clean the transfer
roller.
Use the fonts dialog box in the Control Panel to
enable TrueType fonts.
Advertisement
Table of Contents
