Digi 6350-SR User Manual page 59

Troubleshooting
Service/function
Remote Control (IPSec
tunnel)
Note For deployments with heightened sensitivity toward data usage, the IPSec remote control
tunnel can be disabled. Cloud-based reporting and configuration can still be accomplished via SMS
commands that are not subject usage metering on mobile data plans. Please consult with support for
more information before leveraging this approach, "Option 2" in the table below.
Note Charges for SMS messages may apply. Please consult your cellular carrier for billing details.
Service/function
Option 2 (Contact Digi for help)
Itemized Breakdown of Services via aView
Service/function Status/interval
Syslog check-in
Configuration
check-in
Boot-up
sequence
Device firmware
upgrade
Modem firmware
upgrade
Remote control
tunnel
Digi 6350-SR/6355-SR LTE Router User Guide
Status/interval
Central management is
enabled by default
Status/interval
IPSec disabled
Every 30 minutes
Once nightly -- 1am (UTC)
Each device reboot
As needed (~8 releases per
year)
As needed (less frequent
than device firmware
updates)
Always-on, if enabled
Usage
25MB (per
month)
Usage Notes
2MB Uses SMS on demand
Usage Notes
1KB Used for reporting and
alerts
12KB Recommended for
remote management
24KB Used for reporting and
remote management
10MB Updates device firmware
upon new release
60MB Updates firmware on the
embedded cellular
modem
25MB Minimum keep-alive
per traffic
month
Data usage estimates
Notes
Minimum keep-alive
traffic
Protocol/port
used
UDP 514
(syslog)
TCP 443
(HTTPS)
UDP 123 (NTP)
UDP 514
(syslog)
TCP 443
(HTTPS)
TCP 443
(HTTPS)
UDP 500 and
4500 (IPSec)
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