Digi 6350-SR User Manual page 57

Troubleshooting
Setup
For this setup, you need access to aView and a Digi 6350-SR/6355-SR online and syncing with aView. If
you see the Digi 6350-SR/6355-SR listed as up (green status) in aView, you are good to go.
Details
Note aView uses the IPSec tunnel the Digi 6350-SR/6355-SR establishes to remote.accns.com to
provide terminal access to the console of the Digi 6350-SR/6355-SR. For details on the monthly data
usage for this access, see
The following configuration sets up the Digi 6350-SR/6355-SR to report its IPSec tunnel local IP
address as the management IP that aView can then use to access its console.
Open the configuration profile for the Digi 6350-SR/6355-SR. Under IPSec -> aView, set the
Management priority to 10. This gives the aView IPSec tunnel the highest priority management
interface, which it then reports to aView as the IP that can be used to access its console.
Once you apply the new configuration to the Digi 6350-SR/6355-SR, reboot the device so it rebuilds
the IPSec tunnel and reports the new IPSec local IP address to aView. You can verify that aView is
using the IPSec local IP as the management IP by looking at the Uplink IP address on the Device
Details tab. This value should be set to a 172.x.x.x IP address.
Digi 6350-SR/6355-SR LTE Router User Guide
Data usage estimates.
Terminal on unit
57