Problem
The temperature is
set to 100°C, but
the water is not
boiling.
The kettle does not
shut off automa-
tically when the
water is boiling.
The base gets unex-
pectedly hot during
operation.
"E1" is displayed.
78
Reason
The kettle is leaking.
During the cooking time ("Stee-
ping") the maximum temperature
is limited to 90-95°C. With the
keep warm function ("Warm"),
the maximum temperature is limi-
ted to 80°C.
The lid is not closed.
You are using the appliance at
high altitude.
The power cord has been wound
partly around the cable storage
during operation.
The power socket in the centre of
the power base or the pins at the
bottom of the kettle are polluted,
damp, damaged or corroded.
The power cord is damaged.
Alarm on overheating.
The Solution
Immediately unplug the appliance and wipe dry
the appliance completely. Then check the kettle
for leakage. Do not use the appliance, if the kettle
is leaking.
This is normal. No action required.
The temperature control will only work correctly
with the kettle closed via a complete lid set. Cover
the kettle by the appropriate lid set.
At high altitude, the ambient pressure is reduced,
leading to a somewhat lower boiling tempera-
ture. Thus, the temperature for automatic shut off
(100°C) cannot be reached. Switch off the kettle
manually.
Always unwind the power cord completely before
operation to avoid overheating.
Immediately unplug the appliance. Check the
power connection at the bottom of the kettle and
the power socket of the power base for moisture,
discolouration, distortion or corrosion. Do not use
the appliance again, if the pins are not smooth
and clean. There is no use in trying to clean or
repair the pins of the power connector as the
power socket in the power base will be affected
as well.
Contact an authorised service centre for replace-
ment.
Wait for the kettle to cool down for approx. 30
minutes. Then fill the kettle with at least 0.5 litres
of water. Please, always check the water level in
time.
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