AT&T Lucent Technologies PARTNER Plus Installation And Use Manual page 98

Possible cause
Problem
1. Volume control is
3. Phone
set too low (system
Does Not
phone) or turned off
Ring
(standard phone).
2. Do Not Disturb
feature turned on.
3. Phone's Line
Ringing may be
programmed for "no
ring" or "delayed
ring."
1. An optional
4. Calls are
device, such as a
Answered
fax machine,
Automati-
answering machine,
cally
or modem answers
A call rings
when it should not.
once, then
disappears as
though it were
answered.
1. If you are using a
5. Trouble
Hearing speakerphone, there
Called may be environmen-
tal factors that affect
Party
Answer the performance of
the speaker or
microphone (for
example, too much
background noise).
2. lf the system is set
for rotary dialing, the
Rotary Dialing Timeout
interval is too long. (If
the system is set for
touch-tone dialing, you
could have a faulty
phone or cord. See
"Other Problems with
Phones," page C-7.)
C-4 Maintenance and Customer Support
Do This
Press the volume control
button to increase ringer
volume, or turn the ringer
on.
Check to see if Do Not
Disturb is turned on.
Check to see if the
phone's Line Ringing is
programmed for "no
ring" or "delayed ring."
Refer to "Telephone
Programming" in
Chapter 3.
Be sure the device is set
to answer correctly.
If the device answers
before it should adjust it to
answer on a later ring. If
the device should not
answer calls at all, turn its
auto-answer feature off.
Refer to the device's user
manual.For every optional
device connected to your
system, either set the
device itself to answer on a
later ring (when the Line
Ringing for the device's
extension is set to
"immediate ring") or set the
extension's Line Ringing to
"delayed ring."
See "Speakerphone
Performance Tips" on
page 4-6 for suggestions
on the proper use of the
speakerphone.
Reduce the Rotary
Dialing Timeout (#108)
interval. Refer to "System
Programming" in
Chapter 3.
If...
Phone rings louder,
Phone still does not ring,
Do Not Disturb is turned on,
Do Not Disturb is not turned on,
Line Ringing is set for "no
ring" or "delayed ring,"
Line Ringing is set for
"immediate ring,"
The optional device was set
properly,
The optional device was set
improperly,
The problem is not solved,
You can hear the called party
answer,
The problem is not solved,
Then...
Problem is solved:
Go to Possible Cause 2.
Turn it off by pressing
the programmed
button.
Go to Possible Cause 3.
Change programming
if necessary.
Phone may be faulty.
Follow troubleshooting
procedure for "Other
Problems with
Phones," page C-7.
Check Line Ringing for
the extension.
Reset device. If
problem remains, call
1 800 628-2888.
Go to Possible Cause 2
The problem is
solved.
Call 1 800 628-2888.