AT&T Lucent Technologies PARTNER Plus Installation And Use Manual page 49

Programming a
Receptionist Extension
To program the system, you
must install an MLS-34D or MLS-
12D phone at extension 10.
Extension Auto Dialing is some-
times known as "Direct Station
Selection (DSS);" Busy Extension
Indication is sometimes known as
"Busy Lamp Fields (BLF)."
Telephone Programming Procedures
It you program a feature on an
unused line button and later
assign a line to that button, the
feature wiII be erased. If you
assign the same feature to two
buttons, only the last button will
have the feature; the first button's
programming i erased. (Save
S
Number Redial i an exception:
S
you can program that feature
onto more than one button.)
An MLS-6 phone with 4 Iines
assigned to it has no program-
mable buttons.
3-20 Programming
If you set up a centralized telephone answering position at extension 10,
following settings to customize the answering position:
Immediate call answering. If the receptionist should answer all calls,
assign all lines to extension 10 (#301). Set Line Ringing for all lines at exten-
sion 10 to "immediate ring;" set the lines assigned at each user's extension
to "delayed ring."
Backup call answering. If the receptionist should answer some lines only
when a user does not pick up, set Line Ringing for those lines at extension
10 to "delayed ring."
No answering. If some lines should not be picked up by the receptionist at
all, either set Line Ringing for those lines at extension 10 to "no ring" or sim-
ply do not assign those lines to extension 10.
Extension Auto Dialing and Busy Extension Indication. If you install an
MLS-34D phone at extension 10, the phone can be programmed so the
receptionist can dial any extension in the system with one touch and can see
which ones are busy. Simply program the MLS-34D phone so it has Intercom
Auto Dial buttons for every extension in the system (see page 3-22). The
lights next to an Intercom Auto Dial button will show the status of the exten-
sion, so you can tell whether the phone at the extension is idle (no lights),
busy (red on), calling you (green flash), or ringing back after you transferred
a call (green flutter). If the extension is identified as a fax extension (System
Programming procedure #601 ), the button also shows when the fax machine
at the extension is not responding (for example, when it is out of paper). (For
more information, see "Lights" in Chapter 4.)
Your system can have a maximum of 23 extensions in addition to extension 10.
You can assign calling features to any unused programmable buttons. The
MLS-34D phone in Figure 3-4 has Auto Dial buttons for extensions 11
shown
through 31, starting with the top left programmable button. Calling features are
assigned to three unused buttons (just above Lines 5-7).
The rest of this chapter gives step-by-step instructions for each Telephone Pro-
gramming procedure. To program a phone from extension 10, use the instruc-
tions at the top of page 3-22. To program at the extension, use the instructions
at the bottom of page 3-23, then go to the appropriate box on pages 3-22 and
3-23 for instructions on programming an individual feature.
During Centralized Telephone Programming, the display phone at extension 10
takes on the characteristics of the phone being programmed, including any Sys-
tem Programming and the lines assigned to the phone. When you enter Central-
ized Telephone Programming, green lights appear next to any line buttons that
are already assigned.
Figure 3-4 shows the system telephone models: ML-34D, MLS-12D, MLS-12,
MLS-6, and MLC-6. You can program Auto Dial numbers and dialing features
on any of the programmable buttons or unused line buttons. As you program
buttons, fill out the phone's labeling sheet (see the examples in Figure 3-4).
the
use