AT&T Lucent Technologies PARTNER Plus Installation And Use Manual page 37

Setting Up Groups of
Extensions
Night Service
3-8 Programming
You can set up three types of extension groups: a Pickup Group that lets any
user in the system answer calls for any extension in the group, a Calling Group
that lets users ring or page all extensions in the group simultaneously, and a
Night Service Group that receives calls after hours.
Pickup Group
The Pickup Group feature allows you to create one group of extensions in
any outside call ringing at an extension in the group can be answered from any
other extension in the system by dialing a special code. In other words, when
an outside call rings in the Pickup Group, you can answer that call from any
extension (regardless of whether that extension is in the group or what type of
phone you are using) by dialing the code.
The Pickup Group is typically used for a group of people who can handle each
other's incoming calls.
Example: A group of typists work in a large room separated by cubicles. If any
one of the typists is away from his or her desk, anyone can answer an incoming
call (without knowing whose phone is ringing) simply by dialing [Intercom] [6] [6]
(the Pickup Group dial code). Another way to use this feature is to put all exten-
sions in the Pickup Group. This allows anyone on the system to answer any
ringing phone.
Pickup Group Extensions (#501) assign extensions to the Pickup Group.
Calling Group
The Calling Group feature allows you to make an intercom call—either ringing or
voice-signaled—to an entire group of extensions simultaneously. If one exten-
sion in the group answers the call, the ringing stops at the other extensions in
the group.
Example: A car dealership puts all extensions for the sales group into
the Calling Group. To talk to any salesperson, the sales manager simply places
an intercom call to the Calling Group by dialing [Intercom] [7] [1] , the Calling
Group dial code. All the phones in the group would ring, and the sales manager
would be connected to the first salesperson to pick up. (Alternatively, the sales
manager could page (voice signal) the group through their system phones'
speakers by dialing [*] [7] [1] instead.)
Calling Group Extensions (#502) assign extensions to the Calling Group. You
can create one Calling Group. Exclude extensions with fax machines, hotline
phones, or doorphones from the Calling Group.
The Night Service feature allows you to change how a group of extensions
operate after normal business hours. When Night Service is turned on, all
ing calls will ring immediately at all extensions in the Night Service Group, even
if Line Ringing for those extensions is set for "delayed ring" or "no ring" during
normal daytime use.
Three procedures are used to program Night Service:
which
incom-