Warranty; Reporting Defects Or Anomalies; Request For Parts - Orved n Series Operating And Service Manual

GENERAL INFORMATION

1.5 WARRANTY

All ORVED products are normally subjected to severe qualitative and functional controls before being installed in order
to safeguard and protect the Customers.
COVERAGE
ORVED guarantees its products from all manufacturing and processing defects and agrees to replace any parts that may
be found to be defective by the manufacturer, free of charge.
DURATION
ORVED guarantees its professional use products for 12 (twelve) months from the date of sale shown on the purchase
document.
GENERAL CONDITIONS
The ORVED warranty:
a) Entitles the user to free replacement of defective components acknowledged by ORVED or an authorised represen-
tative.
b) ORVED's liability is limited to defective parts being replaced; under no circumstances shall ORVED acknowledge
compensation claims for anything different.
c) The parts in question must be returned to ORVED and all transport expenses for the parts to be delivered are entirely
borne by the Customer.
d) Normal wear and tear of the components is excluded from the warranty.
e) The warranty period is not extended if any repairs are performed.
TERMINATION
Besides normal expiry of the period of cover, the warranty is immediately rendered null and void in the following cases:
a) The identification plate of the machine being tampered with, altered in any way or removed without ORVED S.p.A.
having been promptly notified.
b) Altering the machine or its parts without prior written authorisation from ORVED S.p.A. Tampering with the
machine or its parts relieves ORVED S.p.A. from any damage caused to persons, animals or objects, besides
rendering the warranty null and void.
c) Failure to comply with the instructions provided in this manual.
d) Using the machine for purposes other than those indicated in this manual.
e) Damage or accidents caused to the machine due to external factors.
f) Unskilled personnel using, repairing and/or servicing the machine.

1.6 REPORTING DEFECTS OR ANOMALIES

Please report any defects or anomalies that go beyond the contents of this manual to the dealer in your area or directly
to ORVED S.p.A., who will gladly help resolve the problem.
Have the following readily available:
• Name of model
• Serial number

1.7 REQUEST FOR PARTS

Please request spare parts from the dealer in your area or directly from ORVED S.p.A., specifying:
• Name of model
• Serial number
• Part code
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Rev. 08 - 04/2017 - Cod. 1500160 - Instruction manual VGP25N / VGP60N