Troubleshooting - Heinner HEM-1050XMC Instruction Manual

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7. Press the coffee/steam switch to lower position which is the
until the readynindicator is illuminated. Turn the operation knob to the "
make steam for 2min, then turn the operation knob to the "O" position to stop making
steam. Press the power switch to the higher position to stop the unit immediately, make
the descaler deposit in the unit at least 15 minutes.
8. Restart the unit and repeat the steps of 4‐7 at least 3 times.
9. Then brewing coffee (no coffee powder) with tap water in the MAX level, repeat the
steps of 4‐7 for 3 times (it is not necessary to wait for 15 minutes in step of 7), then
brewing until no water is left in the tank.
VII. TROUBLESHOOTING
Symptom
Water leaks from the bottom of coffee maker There is much water in the drip tray
Acid (vinegar) taste exists in
Espresso coffee.
The coffee maker cannot work
any more.
The steam cannot froth.
Do not take apart the appliance by yourself if the cause of failure is not found, you had better
contact certified serving center.
Cause
The coffee maker is malfunction.
No clean correctly after
cleaning mineral deposits.
The coffee powder is stored in a
hot, wet place for a long time.
The coffee powder turns bad.
The power outlet is not plugged well.
The ready indicator is not illuminated.
The container is too big or the shape is not fit. Use high and narrow cup.
You have used skimmed milk
1050W, 50Hz, 220‐240V
position, waiting for
"position and
Corrections
Please clean the drip tray
Please contact with
service facility for repairing.
Clean coffee maker per the content in
"before the first use" for several times.
Please use fresh coffee powder, or store
unused coffee powder in a cool, dry place.
After opening a package of coffee powder,
reseal it tightly and store it in a refrigerator
to maintain its freshness.
Plug the power cord into a wall outlet
correctly, if the appliance still does not work,
please contact with the authorized service
facility for repairing.
Only after the ready indicator is illuminated,
the steam can be used to froth.
Use whole milk or half‐skimmed milk
the authorized
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