Troubleshooting - Heinner HEM-350RD Instruction Manual

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VII. TROUBLE SHOOTING
Symptom
Carafe leakage water or
water leaks out from lid of
carafe
The metal parts in the tank
have rust.
Water leaks from
bottom of coffee maker.
Water leaks out of outer
side of filter.
Acid (vinegar) taste exists
in Espresso coffee.
The coffee maker cannot
work any more.
The steam cannot froth.
Do not take apart the appliance by yourself if the cause of failure is not found, you had
better contact certified serving center.
Cause
The carafe is not located
properly
The level of water in the tank
exceeds the scale of MAX
The descaler
recommended type. It may
corrode the metal parts in
the tank.
the There is much water in the
drip tray.
The coffee maker
malfunction.
There is some coffee powder
on filter edge.
No clean correctly after
cleaning mineral deposits.
The coffee powder is stored
in a hot, wet place for a long
time. The coffee powder
turns bad.
The power outlet is not
plugged well.
The steam ready indicator
(green indicator)
illuminated.
The container is too big or
the shape is not fit.
You have used skimmed milk. Use whole milk or half-skimmed
220-240V~50Hz, 800W
Corrections
Let centreline of carafe aligns with
leakage opening of brew basket well.
The water level in the tank should be
within the scale of MIN and MAX.
is not Use the descaler recommended by
manufacturer.
Please clean the drip tray.
is Please contact with the authorized
service facility for repairing.
Get rid of them.
Clean coffee maker per the content
in "before the first use" for several
times.
Please use fresh coffee powder, or
store unused coffee powder in a
cool, dry place. After opening a
package of coffee powder, reseal it
tightly and store it in a refrigerator
to maintain its freshness.
Plug the power cord into a wall
outlet correctly, if the appliance still
does not work, please contact with
the authorized service facility for
repairing.
Only after the steam ready indicator
is not (green indicator) is illuminated, the
steam can be used to froth.
Use high and narrow cup.
milk.