Troubleshooting; Technical Fiche - Heinner HEM-B2016SA Manual

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VIII. TROUBLESHOOTING
Symptom Cause
No water/ no Is there water inside? Is the water
steam tank located well?
The preheating process is not
finished
Coffee too thick Coffee powder too thick, not
flatten
No steam The steam hole was blocked
The appliance does Ths steam knob is not closed
not flow anymore
hot water, the
steam lamp is ON
and the other two
ore OFF
Coffee more or less Coffee powder loading is too much
or less
The steam cannot Is it whole milk?
froth
The steam ready indicator is not
illuminated, then begins frothing
milk
Do not take apart the appliance by yourself, if the failure cannot be found, it is
better to contact the service centre.
VIII. TECHNICAL FICHE
Power
Voltage
Capacity
Color
850W, 50Hz, 220-240V
Corrections
Add water into the water tank, place
correctly the water tank in its position
Wait until the process is done
Make sure the coffee is well grinded and
firmly pressed into the filter
Use a small wire to poke the steam holes
Close steam knob
1 cup 1 spoon with flatten according to the
standard amount of filling, coffee powder
can't be too thick or too thin, too thick
coffee powder can not be complete
extraction, too fine affect the quantity of
coffee
Use whole milk
Only after the steam ready indicator is
illuminated, the steam can be used to froth
850W
220-240V, 50Hz
1.6 L
Silver
6