Attaching The Z-Fold Support Tray - Ricoh Pro 8300S Troubleshooting Manual

4.Troubleshooting for Peripheral Units
 [A]: End Fence
Factor 3: Height/inclination angle of the paper stack increases because of the uneven paper
thickness
The thickness of the flap (the part detected by the finisher) is thinner than the other parts of the
envelope. Therefore, as more envelopes are stacked on the tray, the height of the stack becomes
higher against the exit roller. Also, because the inclination increases, making it more difficult to eject
subsequent sheets (envelopes).
 [A]: End Fence
Solution

Attaching the Z-fold support tray

When the leading edge of the envelope comes in contact with the tray, the exit roller is still delivering
the flap part of the envelope. However, because the stiffness of the flap is less than that of the other
parts, the flap tends to be remain inside. To resolve the problem, attach the Z-fold support tray in order
to change the position at which the leading edge of the envelope contacts the tray.
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