Troubleshooting - Salus Connected Wireless System Manual

Section 4

Troubleshooting

Table 4.2 – Troubleshooting
LED Activity
Smart Plug will not pair with
network
Loss of connection after
pairing
Appliance doesn't turn on
when miniSmartPlug LED
is on
miniSmartPlug LED doesn't
turn on when the appliance
switch is cycled off/on .
Module 2 – Wireless Accessories
SX885ZB miniSmartPlug
Description
Radio interference at the
desired location
Is the SG888ZB Gateway
powered with a blue LED
illuminated?
Radio interference at the
location .
Appliance switch is off
Appliance cannot be con-
trolled via the AC supply
Appliance isn't working
properly
Appliance can't be switch
back on from the ON state
Appliance can't be moni-
tored due to switch isolation
by a transformer
Corrective Actions
• Relocated the SG888ZB Gateway
• Select a different switch location
• Add AE10RF Repeater to the system
• Connect AC Power to the Gateway
• Connect the Gateway to the internet
• Rejoin network
• Relocate SG888ZB Gateway
• Select different switch location
• Add AE10RF Repeater
• Turn on appliance switch
1) Manually turn on the SX885ZB miniSmart
Plug
2) Turn on the appliance to be controlled .
3) Manually turn off the miniSmartPlug
4) Manually turn on the miniSmartPlug
If the appliance cannot be controlled via
the 120 vac supply voltage, the SX885ZB
miniSmartPlug cannot be used.
Check appliance operation by plugging
directly into an outlet and cycling the on/off
switch .
1) Manually turn on the SX885ZB Smart Plug
2) Turn on the appliance to be controlled .
3) Manually turn off the Smart Plug
4) Manually turn on the Smart Plug
If the appliance cannot be controlled via
the 120-vac supply voltage, the SX885ZB
miniSmartPlug cannot be used .
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