Messages And Exceptions; Task Manager; To Access The Task Manager - Abbott ARCHITECT RHS Training Manual

Messages and Exceptions

The ARCHITECT System has several resources available to you when you troubleshoot a problem with an
error code or an observed problem:
• Exception status and Exception details screens
• Message history log
• Temporary message log
There are two types of MESSAGES on the system, non-critical and critical.
From the System logs screen you can view (by module) the:
• TEMPORARY MESSAGE LOG – displays non-critical error-related messages that you can
address, and then delete
• MESSAGE HISTORY LOG – displays and stores a record of error-related messages that you
use to troubleshoot problems associated with system performance and/or results reporting

TASK MANAGER

The TASK MANAGER provides Service Personnel access to the systems hard drive files for the following
situations:
• performance of an ISA or TSB
• obtain data for investigation(s)
• troubleshoot system or software related errors
• SCC installation procedures
• setup or edit printers or replacements

To access the TASK MANAGER

Log on as an FSE
1.
Select SYSTEM Icon
2.
Select TASK MANAGER
3.
NOTE:
®
ARCHITECT RSH Service Training Guide
201532-102
Prior to leaving the site, you are required to return the system to the general operator
level of access to prevent untrained individuals from accessing otherwise unavailable
areas.
MODULE 1: SERVICE TOOLS
FOR INTERNAL USE ONLY
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