Troubleshooting Main Unit - Safeline SL6+ Manual

Troubleshooting
Main Unit
PROBLEM
The unit makes an alarm call
when powered up.
The alarm start to sound
directly at power-up.
No sound transmitted from
the lift car to the call receiver.
Interfering noise when the
call is connected.
GSM noise.
Cannot dial out.
Service
POSSIBLE CAUSE(S)
• Improper type of alarm
button selected.
• Alarm button is stuck.
• Output 2 is set to N/C.
• Input 2 is set to N/O as
default.
• If the main unit is in-
stalled on the car roof,
the problem might be
due to induction in the
phone cable.
• Broken line connection
(LED 3 not flashing
green).
• No money on refill SIM
card.
*, **, *** Refer to chapter "Related Test Procedures"
40
SOLUTION
Use SafeLine Pro or a telephone
and parameter *74* and/or *89*
to change from N/C (Normally
closed) to N/O (Normally open) or
from N/O to N/C.
N/O
NO
Place a jumper between D1 and
D3, reprogram to N/O.
Then remove the jumper and
reboot the device.
• Connect a normal phone (e.g.
Comphone) to the socket on
the main unit and make a call to
the car (press "1"). Alternatively,
press "0" and wait for dial tone,
then dial an external call.
• If the sound transmission is OK
in both directions, check if your
emergency operator supports
the chosen alarm type.
• If no protocol is used, change
the call type to "VOICE" using
SafeLine Pro or program with
*21*...*24*.
• According to the telephone
companies' regulations, the
phone line must be installed in
a separate cable.
Do a noise test (**).
• Change the antenna position
when a call is connected until
you find the optimal antenna
position.
• Do not install the antenna near the
main unit or close to the cabling.
• Check the phone line
connection (*).
• Verify the SIM card by inserting it
into a normal mobile phone.
N/C
NC
EN SL6+ v.3.04